2013 FORD C-MAX ENERGI Recalls (2)

Campaign:
13V475000 on 10/22/2013
Component:
Electrical system:ignition:anti-theft controller
Manufactured:
01/31/2012 - 04/23/2013
Affected:
23,000
Defect:
Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. in the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."
Consequence:
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Correction:
Ford will notify owners, and dealers will update the software for the door chime, free of charge. the recall began on october 30, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c07.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
13V475000 on 10/22/2013
Component:
Equipment:electrical:anti-theft devices
Manufactured:
01/31/2012 - 04/23/2013
Affected:
23,000
Defect:
Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. in the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."
Consequence:
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Correction:
Ford will notify owners, and dealers will update the software for the door chime, free of charge. the recall began on october 30, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c07.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 FORD C-MAX ENERGI TSBs (39)

Bulletin:
ASI-32210
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Ford/lincoln: diagnostic trouble code (dtc) p1124 can be retrieved from powertrain control module (pcm), when performing key on engine running (koer) self test. models 2013 c-max, fusion, mkz hybrid/energi. *pe
Bulletin:
ASI-32258
Component:
118000 electrical system: software
Summary:
Ford: some vehicles may experience a dtc p0d08 and/or dtc p0d0f, no charging. models 2013 c-max, fusion energi. *pe
Bulletin:
ASI-32272
Component:
060000 engine (pws)
Summary:
Lincoln/ford: as a result of performing key on engine off (koeo) self test, on some vehicles, a pending diagnostic trouble code p0053/p0054 (hego heater code), may be set. models 2013 c-max, fusion, mkz hybrid/energi.
Bulletin:
ASI-32299
Component:
162600 structure:body:hatchback/liftgate
Summary:
Ford: due to chafing of wiring harness between headliner and roof sheet metal passing through, power liftgate stops during travel and must be opened or closed, manually. models 2013 c-max. *pe
Bulletin:
ASI-32290
Component:
353000 equipment:electrical
Summary:
Ford: there is an issue, on some vehicles with myford touch, where radio fails to come on, message saying sirus update is stuck, cd fails to eject with message no disk; software is being permanent developed to correct problem. models 2013
Bulletin:
ASI-32275
Component:
353000 equipment:electrical
Summary:
Ford: on some vehicles, with mytouch, my experience displayed time jumping or audio popping during initial ignition on cycle, or slow navigation calculations, due to amount of data, within size of contact list, creating processing problem
Bulletin:
ASI-32298
Component:
110000 electrical system
Summary:
Lincoln/ford: due to various diagnostic trouble codes, some vehicles may experience electrical concerns or various drivability issues such a possible intrusion of water in connectors. models 2013 c-max, fusion/mkz hybrid/energi.
Bulletin:
TSB-13-6-17
Component:
350000 equipment
Summary:
Ford:lincoln: on some vehicles, there are various related concerns about the sync features, such as sync features inoperative, lack of or slow response to phone and voice button operation. models 2012-2013 focus, e-series, edge, expeditio
Bulletin:
TSB-13-6-22
Component:
060000 engine (pws)
Summary:
Lincoln\ford: check engine lamp and/or wrench lamp illuminates and accompanied by various diagnostic trouble codes, on some vehicles. models 2013 mkz, c-max, fusion. *pe
Bulletin:
TSB-13-6-23
Component:
111000 electrical system:battery
Summary:
Ford/lincoln: when vehicle is left unattended for hours in cold weather temperatures, on some vehicles, battery fails to maintain a charge or becomes discharged when operated at maximum electrical loads for short cycle drive. models 2013
Bulletin:
TSB-13-6-25
Component:
111000 electrical system:battery
Summary:
Ford: on some vehicles, a diagnostic trouble codes (dtc) appears regarding vehicle being plugged in, due to possible high voltage battery is not charging. models 2013 c-max, fusion. *pe
Bulletin:
TSB-13-6-28
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Ford: on some vehicles, diagnostic trouble codes (dtcs) are stored in powertrain control module memory, and using remote start feature, would have crank no start or stall, shortly after vehicle has been driven. models 2013 c-max, focus, e
Bulletin:
ASI-44195
Component:
030000 brakes (pws)
Summary:
Ford: powertrain/transaxle whine, thumping or clunking or tipping in or out of throttle or a tactile vibration, whenever braking is due to foreign object lodged in powertrain mounts. model 2013 c-max, 2013-2014 fusion, mkz.
Bulletin:
ASI-44170
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ford: the compact disc (cd), when trying to eject, would become stuck and possibly need to be removed and/or repaired, after problem has been found. model 2013 c-max. *pe
Bulletin:
ASI-44287
Component:
110000 electrical system
Summary:
Ford: some vehicles can have a poor ground that causes low voltage in body control module (bcm) that leads to erratic, intermittent operation of several electrical components and ground circuits need to be checked. model 2013 c-max, 2013
Bulletin:
ASI-44302
Component:
111000 electrical system:battery
Summary:
Ford: after being fully charged, the ev range may be displayed and distance to empty feature is similar to conventional gasoline vehicle and how vehicle was driven prior to charging battery. model 2012-2014 focus electric, 2013 c-max ener
Bulletin:
TSB-13-12-23
Component:
111000 electrical system:battery
Summary:
Ford: the high voltage battery, fails to charge, when using either 120 volt level 1 electric vehicle service equipment (evse) or the 240v level 2 evse and may need becm reprogrammed and recalibrated. model 2013 c-max, 2013-2014 fusion.
Bulletin:
ASI-44339
Component:
060000 engine (pws)
Summary:
Ford/lincoln: the wrench lamp (hybrids) or service engine soon lamp (energi) will illuminate when using engine block heater and lamps turn off within no more than three drive cycles after unplugging engine block heater. model 2013-2014 c-
Bulletin:
ASI-44325
Component:
118000 electrical system: software
Summary:
Ford: a message indicating sirus update stuck at 0% status, where radio fails to turn on, and cd fails to eject with message saying no disk; a software solution to issues is being developed. model 2013 c-max, f-super duty.
Bulletin:
ASI-44234
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ford: when attempting to eject the compact disc (cd), it would stick in player. model 2013 c-max, 2013-2014 escape. *pe
Bulletin:
TSB-14-0013
Component:
356000 equipment adaptive
Summary:
Ford: some vehicles may have a broken latch or the latch housing is cracked. model 2013 c-max, 2013-2014 escape. *pe
Bulletin:
TSB-14-0020
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Lincoln/ford: on some vehicles, the illumination of the wrench lamp and/or red triangle lamp, the check engine lamp is accompanied with various diagnostic trouble codes (dtcs) and service procedures updates. model 2013 c-max, fusion, mkz.
Bulletin:
ASI-44360
Component:
110000 electrical system
Summary:
Ford: the body control module (bcm) could have low voltage from poor ground, causing an intermittent, erratic operation of several components, if diagnostic trouble code (dtc) is present. model 2013 c-max, 2013-2014 escape, focus. *pe
Bulletin:
ASI-44451
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
Bulletin:
ASI-44440
Component:
030000 brakes (pws)
Summary:
Ford: vehicle drift left at low speed regenerative braking and tires need inspecting and inflated for cold pressure correction, per manual. model 2013-2014 c-max hybrid, energi. *pe
Bulletin:
TSB-14-0155
Component:
111000 electrical system:battery
Summary:
Ford: see document search button for owner letter. on some vehicles, the 12 volt battery is experience a discharge and to correct this issue, a service procedure has been provided. model 2013-14 c-max. *pe
Bulletin:
TSB-14-0151
Component:
060000 engine (pws)
Summary:
Ford: an intermittent noise is heard mostly at specific speeds, rpm ranges, and vehicle loads, when engine is running and noise is loud, low frequency, and droning powertrain type, while driving up a grade or hill. model 2013-14 c-max.
Bulletin:
ASI-44641
Component:
980000 unknown or other
Summary:
Ford: vehicles are experiencing a delay opening or stuck closed on the fuel door after release button on center console is pressed. model 2013-14 c-max energi, fusion energi. *pe
Bulletin:
44863
Component:
133000 visibility:power window devices and controls
Summary:
Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
Bulletin:
ASI-44718
Component:
350000 equipment
Summary:
Ford: potential driving issues occur when using aftermarket devices for vehicles with smart data link connector (sdlc) and to check for aftermarket devices and disconnect them from data link connectors and retest for codes prior to diagnost
Bulletin:
12M02
Component:
118000 electrical system: software
Summary:
This tsb contains owners letter. see document search button. ford my/ford lincoln 2011-2014 model year vehicles equipped with sync and myford/my lincoln touch. warranty extension covering accessory protocol interface module software and har
Bulletin:
TSB-14-0173
Component:
111000 electrical system:battery
Summary:
Ford: after four wheel flat towing behind recreational vehicle, vehicle may experience discharged of 12 volt battery and/or service advance trac cluster message. model 2013-14 c-max hybrid or energi. *pe
Bulletin:
15B04
Component:
118000 electrical system: software
Summary:
Tsb contains owner notification letter. select document search button below. ford 2013-2014 c-max hybrid: customer satisfaction program regarding 12volt battery test and module software update. *lj
Bulletin:
TSB-15-0089
Component:
111000 electrical system:battery
Summary:
Ford: a 12 volt battery will discharge on certain vehicles. model 2013-14 c-max energi. *pe
Bulletin:
ASI-45098
Component:
111000 electrical system:battery
Summary:
Ford: the battery energy control module (becm) needs reprogramming to latest calibration to reset diagnostic trouble code (dtc) p0b13 after connecting to electric charging station. model 2013-15 c-max phev, fusion phev. *pe
Bulletin:
SSM 46371
Component:
118000 electrical system: software
Summary:
Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo
Bulletin:
SSM 46534
Component:
110000 electrical system
Summary:
Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us
Bulletin:
SSM 47347
Component:
350000 equipment
Summary:
Some 2013-2017 c-max phev may exhibit diagnostic code p2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. the two hoses share the same female connectors and mate to matching male tube en
Bulletin:
tsb18-2216
Component:
111000 electrical system:battery
Summary:
Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the second generation 120-volt electri

Home | Privacy