2012 VOLVO BUS 9700 Recalls (11)

Campaign:
12V205000 on 05/09/2012
Component:
Visibility
Affected:
27
Defect:
Prevost car inc. (prevost) is recalling certain model year 2009-2013 volvo 9700 motor coaches. on some vehicles, the quantity of emergency exit windows is insufficient to comply with the requirements of federal motor vehicle safety standard no. 217, 'bus emergency exits and window retention and release.'
Consequence:
In the event of an emergency, passengers may be delayed in exiting the vehicle due to limited emergency windows, increasing the risk of personal injury.
Correction:
Prevost will notify owners, and dealers will install an additional emergency exit window, free of charge. an interim notification will be completed by mid-july 2012. the safety recall began on september 27, 2012. owners may contact prevost car inc. at 1-866-870-2046 or 1-418-883-2888.
Notes:
The prevost recall campaign number is sr12-57.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov
Campaign:
12V295000 on 06/26/2012
Component:
Electrical system: software
Affected:
27
Defect:
Prevost is recalling certain model year 2009-2012 volvo 9700 motor coaches. due to a software error, the vehicles may come to a sudden stop by brake application if the sensor reads that the wheelchair lift door is not completely closed.
Consequence:
If this occurs, the vehicle may suddenly stop without warning, increasing the risk of a crash.
Correction:
Prevost will notify owners and dealers will update the software, free of charge. the safety recall began on july 13, 2012. owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes:
The prevost recall campaign number is sr12-59.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Campaign:
12V450000 on 09/12/2012
Component:
Engine and engine cooling:cooling system:fan
Manufactured:
07/31/2008 - 09/02/2012
Affected:
203
Defect:
Prevost is recalling certain model year 2009-2013 volvo bus 9700 coaches. the pipe that carries hydraulic fluid to the fan drive may crack allowing oil to spray on hot engine components.
Consequence:
Hydraulic oil sprayed onto hot engine components may result in a vehicle fire.
Correction:
Prevost will notify owners, and dealers will add a rubber skirt to the hydraulic pipe, free of charge. the safety recall began on october 22, 2012. owners may contact prevost at 1-418-883-2888.
Notes:
The prevost recall campaign number is sr12-64.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-423 (tty: 1-800-424-9153), or go to http://www.safercar.gov.
Campaign:
12V539000 on 11/14/2012
Component:
Equipment
Affected:
44
Defect:
Prevost is recalling certain model year 2009-2013 volvo bus 9700 coaches manufactured from april 2009 through june 2012. the wheelchair lift may be missing maintenance safety pins and/or the wheelchair lift cylinders may not be the proper length, preventing the proper use of maintenance safety pins.
Consequence:
With either the maintenance safety pins missing or not able to be used, the wheelchair lift may not be safely stowed in place, increasing the risk of injury to those working on, or around, the lift.
Correction:
Prevost will notify owners, and dealers will add the safety pins and/or verify that they work properly, as needed, free of charge. the safety recall began on february 8, 2013. owners may contact prevost at 1-418-883-2888.
Notes:
The prevost recall campaign number is sr12-69.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-423 (tty: 1-800-424-9153), or go to http://www.safercar.gov.
Campaign:
13V171000 on 05/01/2013
Component:
Electrical system: software
Manufactured:
08/27/2008 - 04/18/2013
Affected:
285
Defect:
Volvo bus corporation is recalling certain model year 2009-2013 9700 coaches manufactured from august 28, 2008, through april 19, 2013. certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at 1750rpms regardless of throttle pedal input from the driver.
Consequence:
The driver may lose the ability to control the bus's speed, increasing the risk of a crash.
Correction:
Volvo bus will notify owners and dealers will remedy the software calibrations in the affected coaches, free of charge. the recall is expected to begin by july 1, 2013. owners may contact volvo bus at 1-336-393-2000. volvo bus's recall campaign number is sr13-80.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V091000 on 03/05/2014
Component:
Seats
Affected:
121
Defect:
Volvo bus corporation (volvo) is recalling certain model year 2009-2014 9700 coaches equipped with a wheelchair lift. in the affected vehicles,the sliding seats, which can be moved to make room for wheelchair passengers, have lock down handles which can be forced to latch in an incorrect location. locking the seats incorrectly may cause damage to the handle and allow the seat to not latch properly.
Consequence:
If the sliding seat is not locked in place, the seat may move forward and backwards on the track, increasing the risk of injury to the seat passenger if the coach is involved in a crash.
Correction:
Volvo will notify owners, and dealers will install plates along the sliding seat rail to show correct locking positions and provide an addendum to the operator's manual. the recall began on april 28, 2014. owners may contact volvo at 1-800-528-6586. volvo's number associated with this recall is sr14-82.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V604000 on 09/27/2015
Component:
Engine and engine cooling:engine:other fuel types:turbo-charger
Manufactured:
08/05/2008 - 12/20/2012
Affected:
205
Defect:
Volvo bus corporation (volvo) is recalling certain model year 2009-2013 volvo 9700 buses manufactured august 28, 2008, to december 21, 2012. in the affected vehicles, the exhaust clamp at the turbocharger may fail, allowing hot exhaust gas to contact materials in the engine compartment.
Consequence:
If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
Correction:
Volvo will notify owners, and dealers will replace the exhaust clamp, free of charge. the recall began on november 11, 2015. owners may contact volvo bus at 1-866-870-2046. volvo's number for this recall is sr15-85.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V604000 on 09/27/2015
Component:
Engine and engine cooling:exhaust system
Manufactured:
08/05/2008 - 12/20/2012
Affected:
205
Defect:
Volvo bus corporation (volvo) is recalling certain model year 2009-2013 volvo 9700 buses manufactured august 28, 2008, to december 21, 2012. in the affected vehicles, the exhaust clamp at the turbocharger may fail, allowing hot exhaust gas to contact materials in the engine compartment.
Consequence:
If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
Correction:
Volvo will notify owners, and dealers will replace the exhaust clamp, free of charge. the recall began on november 11, 2015. owners may contact volvo bus at 1-866-870-2046. volvo's number for this recall is sr15-85.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V836000 on 11/17/2016
Component:
Engine and engine cooling:engine:diesel
Manufactured:
01/06/2008 - 08/24/2016
Affected:
583
Defect:
Volvo bus corporation (volvo bus) is recalling certain model year 2008-2017 9700 buses manufactured january 7, 2008, to august 25, 2016. the affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
Consequence:
An unexpected engine shutdown increases the risk of a crash.
Correction:
Volvo bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. the recall began on december 20, 2016. owners may contact volvo bus customer service at 1-877-773-8678. volvo bus' number for this recall is sr16-86.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V836000 on 11/17/2016
Component:
Power train:automatic transmission
Manufactured:
01/06/2008 - 08/24/2016
Affected:
583
Defect:
Volvo bus corporation (volvo bus) is recalling certain model year 2008-2017 9700 buses manufactured january 7, 2008, to august 25, 2016. the affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
Consequence:
An unexpected engine shutdown increases the risk of a crash.
Correction:
Volvo bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. the recall began on december 20, 2016. owners may contact volvo bus customer service at 1-877-773-8678. volvo bus' number for this recall is sr16-86.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V836000 on 11/17/2016
Component:
Electrical system:fuses and circuit breakers
Manufactured:
01/06/2008 - 08/24/2016
Affected:
583
Defect:
Volvo bus corporation (volvo bus) is recalling certain model year 2008-2017 9700 buses manufactured january 7, 2008, to august 25, 2016. the affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
Consequence:
An unexpected engine shutdown increases the risk of a crash.
Correction:
Volvo bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. the recall began on december 20, 2016. owners may contact volvo bus customer service at 1-877-773-8678. volvo bus' number for this recall is sr16-86.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2012 VOLVO BUS 9700 TSBs (20)

Bulletin:
WB11-67
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Volvo: software updates to be performed on engine control module (ecm), aftertreatment control module (acm) and instrument panel module. also included model volvo 9700 model year 2012. *js
Bulletin:
WB-12-56
Component:
118000 electrical system: software
Summary:
Prevost (volvo): bodywork software needs to be updated at next service due to wheelchair lift door is not closed completely causing vehicle to come a sudden stop. *pe
Bulletin:
IS-13901
Component:
356000 equipment adaptive
Summary:
Procedure to upgrade to i-shift gear control selector
Bulletin:
MI11-68A
Component:
350000 equipment
Summary:
The following procedure explains how to inspect and verify a volvo 9700 brake air system.
Bulletin:
MI11-68B
Component:
350000 equipment
Summary:
The following procedure explains how to inspect and verify a volvo 9700 brake air system.
Bulletin:
MI11-68C
Component:
350000 equipment
Summary:
The following procedure explains how to inspect and verify a volvo 9700 brake air system.
Bulletin:
SP14-84A
Component:
356000 equipment adaptive
Summary:
Perform this bulletin on a 'fix as fail' basis. on the vehicles affected by this bulletin, replace the front central windshield pillar for an improved version.
Bulletin:
WB13-84
Component:
356000 equipment adaptive
Summary:
On the vehicles affected by this bulletin, a software update for the volvo i-shift transmission is required. software update has for effect to improve the gear change process to avoid clashing and wear on the split gear. this software updat
Bulletin:
WB13-86
Component:
162000 structure:body
Summary:
On the vehicles affected by this bulletin the a/c failed light appears causing stops. new bodywork software with altered i/o configuration has been released in order to solve the issue.
Bulletin:
WB14-85
Component:
350000 equipment
Summary:
On the vehicles affected by this bulletin, it is necessary to verify if the front axle sway bar might have become loose.
Bulletin:
WB15-80A
Component:
350000 equipment
Summary:
On the vehicles affected by this bulletin, the exhaust clamp with part number 20955220 gets broken and the turbocharger diffuser pipe may come out of the clamp which may cause the automatic fire extinguishing system to discharge. for this r
Bulletin:
CK17-19A
Component:
350000 equipment
Summary:
This conversion kit explains how to remove tgw1 from vehicles using tech tool, no manual vda changes needed. this conversion kit will work for any vehicle equipped with tgw1 up to the vin?s listed on the bulletin.
Bulletin:
FSB 284-046
Component:
117000 digital instrument panel
Summary:
Instrument cluster reported fuel economy calibration
Bulletin:
FSB 293-024
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Exhaust gas recirculation (egr) differential pressure sensor
Bulletin:
FSB 293-012
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Exhaust gas recirculation, part update
Bulletin:
FSB 262-005
Component:
060000 engine and engine cooling
Summary:
Coolant bypass housing seal
Bulletin:
FSB 293-026
Component:
063000 engine and engine cooling:exhaust system
Summary:
Exhaust gas recirculation (egr) differential pressure sensor
Bulletin:
FSB 284-059
Component:
110000 electrical system
Summary:
Nox sensor signal
Bulletin:
K91214678
Component:
100000 power train
Summary:
Automated manual transmission ( amt ) faults - diagnostic trouble codes ( dtcs ) p1052 - 18 , pid 33 fmi 5 intermittent fault in cold weatherupdated with new information and procedure
Bulletin:
SERVICE INSTRUCT
Component:
355200 equipment:other:owners/service/other manual
Summary:
Supplier service bulletin sent to customers regarding potential brake caliper issue.

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