2012 MERCEDES-BENZ E350 Recalls (7)
- Campaign:
- 12V492000 on 10/09/2012
- Component:
- Air bags:side/window
- Manufactured:
- 04/01/2012 - 06/28/2012
- Affected:
- 499
- Defect:
- Mercedes-benz is recalling certain model year 2012 e350 and e550 coupe vehicles, manufactured april 2, 2012, through june 29, 2012. improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.
- Consequence:
- In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.
- Correction:
- Mercedes-benz will notify owners, and dealers will replace the right side window curtain air bag. the recall began on december 21, 2012. owners may contact mercedes-benz at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 12V557000 on 12/03/2012
- Component:
- Fuel system, gasoline
- Manufactured:
- 04/17/2011 - 07/11/2011
- Affected:
- 5,800
- Defect:
- Mercedes-benz is recalling certain model year 2011-2012 s400, s550, s550 4matic, s63 amg, c300, c300 4matic, e350, glk350, glk350 4matic, cl550 4matic, and cl63 amg vehicles manufactured from april 18, 2011, through july 12, 2011. due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
- Consequence:
- If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
- Correction:
- Mercedes-benz will notify owners, and dealers will replace the fuel filter, free of charge. the recall campaign is expected to begin in february 2013. owners may contact mercedes-benz at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V017000 on 01/11/2017
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 05/31/2011 - 05/31/2012
- Affected:
- 103,406
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2012 c300 4matic, c250, c250 coupe, c350, c350 coupe 4matic, c350 coupe, c63 amg, c63 amg coupe, e350 coupe 4matic, e350 cabrio, e350 coupe, e550 cabrio, e550 coupe, glk350 4matic, glk350, sls amg cabrio, and sls amg coupe vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above mbusa is recalling certain 2009 c300 4matic, c300, c350 and c63 amg vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." additionally, unless included in "zone a" or "zone b" above mbusa is recalling certain 2008 c300 4matic, c300, and c350 vehicles originally sold, or ever registered, in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming. these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Correction:
- Mbusa will notify owners, and dealers will replace the front passenger air bag modules, free of charge. parts are not currently available. owners were sent an interim notification february 2017. a second notice will be mailed when remedy parts are available. owners may contact mbusa customer service at 1-877-496-3691
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Air bags:frontal:sensor/control module
- Manufactured:
- 12/31/2007 - 12/31/2016
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V177000 on 03/16/2017
- Component:
- Electrical system: software
- Manufactured:
- 12/31/2007 - 12/31/2016
- Affected:
- 51
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Correction:
- Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V627000 on 10/10/2017
- Component:
- Air bags:frontal
- Affected:
- 495,290
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Correction:
- Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2012 MERCEDES-BENZ E350 TSBs (26)
- Bulletin:
- LI-91-60-P052463
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Xentry(mercedes): bulletin regarding the 4 spoke steering wheel chrome badges on driver airbag that are peeling and/or discolored. *pe
- Bulletin:
- SCB-2011100004
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes: information is being provide concerning certain vehicles that are affected by the central gateway software, which do not meet current specifications and would need updating. *pe
- Bulletin:
- LI32-22-P-051722
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Mercedes: airmatic malfunction. leaking airmatic system and not a faulty compressor. *kb
- Bulletin:
- 40-P-053441
- Component:
- 151300 seat belts:front:retractor
- Summary:
- Xentry: mercedes benz: reversible emergency tensioning retractor is compatible with wiring harness, model e350 model year unknown. *js
- Bulletin:
- 20-P-053398
- Component:
- 010000 steering
- Summary:
- Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js
- Bulletin:
- 40-P-053536
- Component:
- 151300 seat belts:front:retractor
- Summary:
- Mercedes benz: right front seat belt or left front seat belt does not roll up completely. caused by belt strap scraping on the retractor housing. also included model cls550 model year 2012. *js
- Bulletin:
- 40-P-052794
- Component:
- 150000 seat belts
- Summary:
- Mercedes benz: front or rear seat belt does not roll up correctly. dirt deposits on the seat belt guide due to soiled seat belt. also included models 169, f cell, 246, and 231. no model years given. *js
- Bulletin:
- LI-47-40-P053871
- Component:
- 060000 engine (pws)
- Summary:
- Xentry (mercedes): check engine light (cel) is activated; stored in engine control unit is very fine leak. automatic fuel tank leak test software is sensitive and can produces an erroneous diagnosis. models 204, 212, 218, 221, 216,and 166
- Bulletin:
- LI-82-10P-053439
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- Xentry (mercedes): message will appear indicating high beam assist is activated and is inoperative. models 204, 212, 207, 221, 216, 218, and 166. no model years listed. *pe updated 11/26/13. *pe
- Bulletin:
- LI82-95-P054406
- Component:
- 117000 digital instrument panel
- Summary:
- Xentry (mercedes): after taking vehicle out transport mode, instrument cluster displays message sos mbrace service not activated. models 2013 166, 172, 204, 207, 212, 218, 231, 463. *pe
- Bulletin:
- LI82-10-P054609
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Xentry (mercedes): headlamp needs replacing due to solder bridge between + and - of connecting cable and/or line at solder point is broken and non functional. models e320,500,55,350,550,63. no model years listed.
- Bulletin:
- LI54-10-P054089
- Component:
- 111000 electrical system:battery
- Summary:
- Xentry (mercedes): after ignition is off, rotary light switch sends wrong signal due to battery discharged and vehicle not starting. model e350,550,63, c300,350,63,250, glk350. no model years listed. *pe
- Bulletin:
- LI72-10P-055044
- Component:
- 162300 structure:body:door
- Summary:
- Mercedes (xentry): the inside door handle, on front door, is inoperative due to the bowden cable becoming unhooked from clip and needs to be replaced. model 207. no model years listed. *pe
- Bulletin:
- LI-47-00
- Component:
- 060000 engine (pws)
- Summary:
- Xentry: m271.8 evo engine has poor accelerator response- lack of power under full load and high rpm. engine diagnosis warning lamp (cel) lights up, vehicle is in limp-home mode (may or may not be intermittent). *js
- Bulletin:
- SC-2012120004
- Component:
- 060000 engine (pws)
- Summary:
- Mercedes: due to not meeting current specification for the injector coding, the engine control module (ecm) scn coding will be updated to correct condition. models 2012 212 (e350,550,63), 218 (cls 550). *pe
- Bulletin:
- LI33-15-P047471
- Component:
- 021244 suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle
- Summary:
- Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. models 203 (c240, 320, 32, 230), 171 (slk350, 55, 280), 209 (clk 320, 500, 55, 63), 204 (c3
- Bulletin:
- LI27-19-P056151
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (mercedes): on some vehicles, sensors are delivering incorrect rpm and control unit of transmission is detecting overspeeding, with possible cause of software error. models 212. *pe
- Bulletin:
- SB-2013010009
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes: due to non corresponding to current production configuration, on some vehicles, manufacturer has updated the soft top control module software. model 2011-2012 e350, 550. *pe
- Bulletin:
- LI91-45P056629
- Component:
- 150000 seat belts
- Summary:
- Xentry (mercedes): on some vehicles, the seat belt extender switch fails to operate. model 207. no model years. *pe
- Bulletin:
- LI54-15-P057373
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- Xentry (mercedes): the fuse and relay boxes (srb) in engine compartment or rear compartment has a malfunction and disruptions to communication paths causing a no start in vehicle. model 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
- Bulletin:
- LI-30-20P058689
- Component:
- 060000 engine (pws)
- Summary:
- Xentry (mercedes): in the instrument cluster, an esp warning due to implausible accelerator pedal signal received from engine control unit. model 2012 172, 212, 218, 207, 204. *pe
- Bulletin:
- LI-27-19P056458
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault is detected. model 212.098, 212.298, 212. 095, 212.19
- Bulletin:
- LI46-35P059241
- Component:
- 010000 steering
- Summary:
- Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering malfunction, service required. steering system is sluggish. model 117
- Bulletin:
- 2012110005
- Component:
- 140000 air bags
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LI07.08-P-060993
- Component:
- 060000 engine (pws)
- Summary:
- Engine diagnosis warning lamp lights up in instrument cluster, fault code u145400: "implausible data were received from the ethanol sensor"
- Bulletin:
- LI82.70-P-060004
- Component:
- 353000 equipment:electrical
- Summary:
- Iphone mobile phone: various complaints after software update to ios8
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