2012 MCI D4500 Recalls (7)

Campaign:
11V524000 on 10/27/2011
Component:
Electronic stability control
Affected:
1,962
Defect:
Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Consequence:
If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Correction:
Mci will notify owners and replace the control module free of charge. the safety recall began on january 4, 2012. owners may contact mci customer service at 1-800-241-2947.
Notes:
Mci safety recall number is 371.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
12V086000 on 03/04/2012
Component:
Electrical system
Affected:
46
Defect:
Motor coach industries, inc (mci) is recalling certain model year 2012 d4505, d4500, and d4000istv motor coaches, equipped with a sedan style entrance door and an actia multiplex system. thirty minutes after the park brake is set and the ignition is turned off, the entrance door will close without warning.
Consequence:
The entrance door will close without warning, increasing the risk of personal injury to people entering or exiting the bus.
Correction:
Mci will notify owners, and remedy the affected coaches by reprogramming the multiplex system, free of charge. the recall began on april 11, 2012. owners may contact mci at 1-800-241-2947.
Notes:
Mci recall campaign number 384.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Campaign:
13V142000 on 04/15/2013
Component:
Engine and engine cooling:exhaust system
Manufactured:
06/30/2012 - 12/30/2012
Affected:
155
Defect:
Motor coach industries (mci) is recalling certain model year 2012-2013 d4000, d4000istv, d4005, d4500, and d4505 motorcoaches manufactured from may 2012 through december 2012 and equipped with a cummins isx epa 2010 engine. in the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.
Consequence:
During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.
Correction:
Mci will notify owners and dealers will inspect and replace the bellows pipes, as necessary, free of charge. the recall began on april 29, 2013. customers may contact mci at 1-847-285-2000.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V020000 on 01/19/2016
Component:
Seats
Manufactured:
04/14/2010 - 12/17/2015
Affected:
607
Defect:
Motor coach industries (mci) is recalling certain model year 2011-2013 and 2015 j4500 coaches manufactured november 18, 2011, to july 10, 2015, 2011-2012 and 2014-2015 d4000 coaches manufactured manufactured september 24, 2010, to september 5, 2015, 2011-2013 and 2015-2016 d4005 coaches manufactured january 17, 2011, to november 23, 2015, 2012-2014 and 2016 d4000istv coaches manufactured july 18, 2012, to december 2, 2015, 2010-2016 d4500 coaches manufactured april 15, 2010, to december 18, 2015 and 2011-2016 d4505 coaches manufactured december 15, 2010, to december 4, 2015. the affected buses are equipped with certain recaro ergo-m commercial bus driver seats that have j-brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the j-bracket.
Consequence:
If the seatbelt anchorage assembly separates from the j-bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Correction:
Mci will notify owners and dealers will inspect the seats and determined if welds are missing. any j-bracket that is missing welds will be removed and replaced, free of charge. the recall began on february 15, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 431.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V337000 on 05/24/2017
Component:
Engine and engine cooling:exhaust system
Manufactured:
03/01/2011 - 05/18/2012
Affected:
143
Defect:
Motor coach industries (mci) is recalling certain 2011-2012 mci d4000, d4005, d4500 and d4505 coaches equipped with cummins isx 12 liter engines. the vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.
Consequence:
If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.
Correction:
Mci will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. the recall began on june 15, 2017. owners may contact motor industries at 1-800-241-2947. mci's number for this recall is sb 397b.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V309000 on 05/14/2018
Component:
Engine and engine cooling:exhaust system
Manufactured:
04/25/2011 - 10/20/2016
Affected:
1,123
Defect:
Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
Consequence:
If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
Correction:
Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V309000 on 05/14/2018
Component:
Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Manufactured:
04/25/2011 - 10/20/2016
Affected:
1,123
Defect:
Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
Consequence:
If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
Correction:
Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2012 MCI D4500 TSBs (12)

Bulletin:
SB-407
Component:
021300 suspension:front:shock absorber
Summary:
Motor coach industries (mci): red 185 durometer polyurethane bushings were replaced with 288 polyurethane bushings in shock absorbers that in cold temperatures, will fail, causing absorber stud to break, at bushing, and coach is not opera
Bulletin:
SB-3082
Component:
060000 engine (pws)
Summary:
Motor coach ind. (mci): to correct an active fault code (2311), experienced in the engine, a new calibration ecm is being installed. *pe
Bulletin:
SB 389
Component:
103700 power train:automatic transmission:torque converter
Summary:
This service bulletin informs affected customers that the retention nut utilized on the leece neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012
Bulletin:
SB 392
Component:
103000 power train:automatic transmission
Summary:
This service bulletin informs affected customers that coaches equipped with a cummins 2010 engine may experience intermittent faults on the engine and/or transmission without having the designated warning tell-tale (check engine light and/o
Bulletin:
SB 393
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that mci was notified by cummins inc. that it has issued campaign c1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the re
Bulletin:
SB 396
Component:
060000 engine (pws)
Summary:
This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1344 that addresses a calibration change, which cummins advises will improve the engine and aftertreatment reliability on cummins i
Bulletin:
SB 398B
Component:
110000 electrical system
Summary:
This service bulletin informs affected customers that due to the actia's module internal circuit characteristic the potential may exist in which both the high side and low side output of power management module (pmm)1 may be active at the s
Bulletin:
SB 392B
Component:
103000 power train:automatic transmission
Summary:
This service bulletin supersedes service bulletin 392 in its entirety and informs affected customers that coaches equipped with a cummins 2010 engine can experience intermittent faults of the engine and/or transmission of the mulitplex cont
Bulletin:
SB 410
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that the diesel exhaust fluid (def) pressure line may exhibit signs of fatigue and melting on model year 2011-2013 mci d model coaches, and that mci will remedy the affected coaches at no cos
Bulletin:
SB 419
Component:
061320 engine and engine cooling:engine:other fuel types:turbo-charger
Summary:
This service bulletin informs affected customers that mci was notified by cummins inc. that it has issued a campaign to address isx high pressure fuel pump ceramic plunger fractures as well as the potential of damage to the roller/tappet as
Bulletin:
SB 424
Component:
070000 fuel system, gasoline
Summary:
This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1638 that addresses the isx lubricating oil filter bypass valve in addition to the previous fuel pump repair actions outlined in mc
Bulletin:
SB 424B
Component:
356000 equipment adaptive
Summary:
This service bulletin supersedes service bulletin 424 in its entirety and informs customers that mci was notified by cummins inc. that it has issued a campaign to addresses the isx lubricating oil filter bypass valve in addition to the prev

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