2012 LAND ROVER RANGE ROVER EVOQUE Recalls (2)

Campaign:
12V563000 on 12/05/2012
Component:
Service brakes, hydraulic:foundation components:disc:caliper
Manufactured:
06/10/2012 - 06/10/2012
Affected:
70
Defect:
Jaguar land rover is recalling certain model year 2012 lr2 and range rover evoque vehicles manufactured on june 11, 2012. the rear brake caliper retaining bolts may be insufficiently torqued.
Consequence:
Insufficiently torqued brake caliper bolts may result in the brake caliper detaching. a detached brake caliper may lead to a loss of brake function. additonally, the caliper may strike a wheel resulting in the sudden deflation of a tire. either situation may increase the risk of a vehicle crash.
Correction:
Jaguar land rover will notify owners, and dealers will inspect and tighten the rear brake caliper retaining bolts, free of charge. the recall began on january 11, 2013. owners may contact jaguar land rover at 1-800-637-6837, option 9.
Notes:
Land rover's campaign recall number is p029.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V395000 on 07/01/2014
Component:
Air bags
Manufactured:
01/26/2009 - 06/30/2014
Affected:
40,551
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2010-2015 lr2 and 2012-2013 range rover evoque vehicles. a component within the occupant classification system (ocs) electronic control unit (ecu) may fail, resulting in the front seat passenger air bag being totally or partially disabled.
Consequence:
In the event of a crash necessitating air bag deployment, if the air bag is disabled, the air bag may not deploy or may not deploy properly, increasing the risk of injury to the front seat passenger.
Correction:
Land rover will notify owners, and dealers will update the restraint control module software, free of charge. the recall began on august 30, 2014. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p046.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2012 LAND ROVER RANGE ROVER EVOQUE TSBs (404)

Bulletin:
SGI-12-00
Component:
061000 engine and engine cooling:engine
Summary:
Land rover: when driving vehicle, a sound, high pitched, can be heard coming from engine. *pe
Bulletin:
SSM-55577
Component:
061000 engine and engine cooling:engine
Summary:
Land rover: vehicle petrol engine exhibits a whistling noise at low speed, which may cause balance shaft gear failure. *pe
Bulletin:
SGI-1202
Component:
061000 engine and engine cooling:engine
Summary:
Land rover: a high pitched whistle sound is coming from engine when driving. *pe
Bulletin:
SGI-12-02-3
Component:
061000 engine and engine cooling:engine
Summary:
Land rover: whistling sound heard coming from engine, is high pitched. *pe
Bulletin:
LTB-00496-NAS-1
Component:
021540 suspension:front:control arm:lower ball joint
Summary:
Land rover: a clicking or light knocking noise is heard coming from front suspension which may be generated by slip/stick contact between bolt, wheel knuckle and lower control arm ball joint. models 2012 range rover evoque (lv).
Bulletin:
SWA-12-09
Component:
060000 engine (pws)
Summary:
Land rover: see document search button for owner letter. due to condensation building up, during wet conditions, inside air induction system, one of cylinders can cause engine to misfire and initiate a restrict performance mode to prot
Bulletin:
SSM-63057
Component:
162300 structure:body:door
Summary:
Land rover: during cold temperatures, door seals would freeze opening due to water collecting around seal attached to door. model 2012 evoque. *pe updated 8/16/13. *pe
Bulletin:
SSM-66877
Component:
031100 service brakes, electric
Summary:
Land rover: some vehicles may experience an associated warning lamp illumination and an impaired function of electronic brake. model lr2, l359, range rover evoque, l538. no years listed. *pe
Bulletin:
SGI-13-09-
Component:
118000 electrical system: software
Summary:
Land rover: information provided regarding an update on software for some vehicles to be brought into line with current production software levels, that include battery management functionality. model 2013 lr2, 2012-2013 range rover evoqu
Bulletin:
SGI-13-20
Component:
060000 engine (pws)
Summary:
Land rover: condensation will build up, in some vehicles, within engine charge air cooler when driving during wet weather and rapid increase of engine speed, condensation will be drawn to one of engines cylinders, causing engine management
Bulletin:
TB-Q-255-NAS-1
Component:
060000 engine (pws)
Summary:
Land rover: there is a build up of condensation, when driving in wet weather, with the engine charge air cooler. model 2012-2013 range rover evoque. *pe
Bulletin:
SSM-66897
Component:
120000 exterior lighting
Summary:
Land rover: warning lamp illuminates and park brake activation/de-activation functionality related to dtc c2007-11 or c2008-11. model lr2, range rover evoque. no model year. *pe update 12/6/13. *pe
Bulletin:
SSM-71884
Component:
010000 steering
Summary:
Land rover: failure to communicate with vehicle, post software update, power steering control module (pscm) and steering gear was changed, incorrectly, to correct it. model 2012 evoque. *pe
Bulletin:
SGI-14-11
Component:
060000 engine (pws)
Summary:
Land rover: an issue with engine control module (ecm) concerning fuel pressure regulator performance, diagnostic trouble code (dtc) p0089-29, causing engine malfunction indicator lamp (mil) to illuminate in message center of instrument clu
Bulletin:
TB-Q-379-NAS1
Component:
091130 fuel system, other:storage:tank assembly:pressure relief devices
Summary:
Land rover: stored in engine control module (ecm) is diagnostic trouble code (dtc) p0089-29, fuel pressure regulator performance, and malfunction indicator lamp (mil) is illuminated in instrument cluster (ip) message center. model 2013-20
Bulletin:
SSM-71958
Component:
141000 air bags:frontal
Summary:
Land rover: on some trucks, the driver's airbag warning light illuminates due to the incorrect replacement of the clock springs. model range rover, sport, evoque. *pe
Bulletin:
LTB00660NAS2
Component:
162200 structure:body:bumpers
Summary:
Land rover: lr4 2010-2013, range rover sport 2010-2013, lr2 2008, range rover evoque 2012: bulletin information regarding the harness protective sleeve for front/ rear bumper due to wiring harness corrosion. *lj
Bulletin:
TB-Q255NAS4
Component:
060000 engine (pws)
Summary:
Land rover: condensation builds up in engine charge air radiator when driving in wet weather, and engine speed increases, causing engine management system to sense misfire. model 2012-13 evoque. *pe
Bulletin:
TB-LTB-00756NAS1
Component:
060000 engine (pws)
Summary:
Land rover: malfunction indicator lamp (mil) will be illuminated and due to variable fuel quality, may experience instability of engine. model 2012-13 evoque. *pe
Bulletin:
SRE14-05
Component:
140000 air bags
Summary:
Summary to be provided on a future date.
Bulletin:
SRE14-06.2
Component:
140000 air bags
Summary:
Summary to be provided on a future date.
Bulletin:
SRE14-06
Component:
140000 air bags
Summary:
Summary to be provided on a future date.
Bulletin:
SSM71884
Component:
010000 steering
Summary:
Summary to be provided on a future date.
Bulletin:
SSM71903
Component:
120000 exterior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00488NAS1
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00500NAS2
Component:
103000 power train:automatic transmission
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00511NAS1
Component:
111000 electrical system:battery
Summary:
Summary to be provided on a future date.
Bulletin:
P029NAS1
Component:
045100 service brakes, air:disc:caliper
Summary:
Summary to be provided on a future date.
Bulletin:
Q237NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SRE12-05
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SRE12-06
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SWA12-09
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00670NAD1
Component:
022400 suspension:rear:shock absorber
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 132 ' 05
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD133' 03V.129
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 133-06V.132
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 134-01V.133
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD-134-05 V.137
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 134-07V.139
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00464NAS
Component:
284000 back over prevention: camera system
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00492NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00502NAS2
Component:
060000 engine and engine cooling
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00503NAS1
Component:
117000 digital instrument panel
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00512NAS1
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00519NAS1
Component:
117000 digital instrument panel
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00525NAS1
Component:
162300 structure:body:door
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00605NAS1
Component:
220000 seats
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00606NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
Q255NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
Q261NAS1
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
Q261NAS2
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00492NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00507NAS2
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00525NAS2
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00582NAS1
Component:
330000 interior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00612NAS3
Component:
220000 seats
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00663NAS1
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00663NAS2
Component:
010000 steering
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00670NAS2
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00687NAS1
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00687NAS2
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00687NAS3
Component:
020000 suspension
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00715NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
P046NAS1
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
P046NAS2
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
P046NAS3
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
P046NAS4
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
Q255NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
Q255NAS3
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
Q379NAS1
Component:
070000 fuel system, gasoline
Summary:
Summary to be provided on a future date.
Bulletin:
SGI13-20.2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SGI14-11
Component:
070000 fuel system, gasoline
Summary:
Summary to be provided on a future date.
Bulletin:
SGI13-09.2
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
SGI13-09
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
SGI13-16
Component:
117000 digital instrument panel
Summary:
Summary to be provided on a future date.
Bulletin:
SGI13-20
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SSM51797
Component:
353100 equipment:electrical:anti-theft devices
Summary:
Summary to be provided on a future date.
Bulletin:
SSM58437
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
SSM62177
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
SSM63017
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
UPS2813-2BNAS1
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00738NAS3
Component:
162200 structure:body:bumpers
Summary:
Situation: the front bumper cover may crack where it meets the front fender.
Bulletin:
SSM72703
Component:
162500 structure:body:tailgate
Summary:
Issue: customer may express concern with the tailgate: 'functionality ' difficult to open/close.'contact between the tailgate and other panels resulting in paint rub.'damaged tailgate latch cover and/or striker.
Bulletin:
SSM72584
Component:
060000 engine (pws)
Summary:
Issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm. a concern in the pcm diagnostic softw
Bulletin:
SSM72849
Component:
110000 electrical system
Summary:
Issue electronic toll tags may not be read correctly by toll readers on vehicles with solar attenuating (irr) glass. cause. this may be caused by not positioning the electronic toll tag properly in the infrared radiation reflective (irr) la
Bulletin:
SSM72964
Component:
161000 structure:frame and members
Summary:
Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
Bulletin:
LTB00982NAS1
Component:
060000 engine (pws)
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with no driveability issues.
Bulletin:
Q511NAS3
Component:
060000 engine (pws)
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience reduced power or perception of a misfire and difficulty restarting the engine.
Bulletin:
SSM72703
Component:
162500 structure:body:tailgate
Summary:
"issue: customer may express concern with the tailgate: functionality ' difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker."
Bulletin:
SSM72905
Component:
060000 engine (pws)
Summary:
Issue: low coolant warning illuminated in instrument cluster (ic)
Bulletin:
SSM72911
Component:
162500 structure:body:tailgate
Summary:
Issue: range rover evoque tailgate latch covers are damaged for various reasons.
Bulletin:
SSM72940
Component:
350000 equipment
Summary:
Issue: customers may report erratic ambient air temperature readings or default setting (i.e. -40 degrees).
Bulletin:
SSM66017
Component:
106220 power train:axle assembly:axle shaft:seal
Summary:
When carrying out this ysb for seal creak it has been noted that some dealers are changing infividual seals.
Bulletin:
SSM66617
Component:
110000 electrical system
Summary:
"issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitorin
Bulletin:
SSM66017
Component:
350000 equipment
Summary:
When carrying out this ysb for seal creak it has been noted that some dealers are changing individual seals.
Bulletin:
Q261NAS2
Component:
110000 electrical system
Summary:
"situation: we are taking the opportunity to perform software updates to the central junction box (cjb) to bring it into line with the current production software levels including battery management functionality and watchdog self-protect
Bulletin:
"SGI13-09
Component:
110000 electrical system
Summary:
"description jaguar land rover north america is taking the opportunity to perform software updates to the central junction box (cjb) of 2013 model year lr2 and 2012-2013 model year range rover evoque vehicles to bring it into line with the
Bulletin:
SGI13-16
Component:
117000 digital instrument panel
Summary:
"description there is no sdd-based service interval indicator reset procedure for 2012-2014 model year land rover range rover evoque vehicles. this means the service interval indicator reset procedure must use the manual process via the in
Bulletin:
SSM64017
Component:
353000 equipment:electrical
Summary:
Republished august 2013. customer reports smart key not found.
Bulletin:
SSM66897
Component:
050000 parking brake
Summary:
"issue: customers have reported warning lamp illumination and park brake activation / de-activation functionality issues with related dtcs c2007-11 or c2008-11. cause: jlr engineering are continuing to investigate root cause of the is
Bulletin:
UPS2813-2BNAS1
Component:
117000 digital instrument panel
Summary:
"situation: there is no sdd-based service interval indicator reset procedure. this means the service interval indicator reset procedure must use the manual process via the instrument cluster (ic). until recently, the ic manual reset proce
Bulletin:
Q255NAS1
Component:
062000 engine and engine cooling:cooling system
Summary:
"situation: while driving in wet weather conditions, condensation may build up within the engine charge air cooler. following a rapid increase in engine speed, this condensation could be drawn in to one of the engine's cylinders, causing
Bulletin:
SGI13-20
Component:
060000 engine and engine cooling
Summary:
"description a design issue has been identified on 2012-2013 model year range rover evoque vehicles within the listed vin range. while driving in wet weather conditions, condensation may build up within the engine charge air cooler. follow
Bulletin:
SSM66897
Component:
050000 parking brake
Summary:
"issue: customers have reported warning lamp illumination and park brake activation / de-activation functionality issues with related dtcs c2007-11 or c2008-11. cause: jlr engineering are continuing to investigate root cause of the issue."
Bulletin:
SSM67897
Component:
111000 electrical system:battery
Summary:
"issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, 'build end of line mode active' cause the seat module has been incorrectly con
Bulletin:
SSM68378
Component:
353000 equipment:electrical
Summary:
"issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'no fault found'. cause: incorrect diagnosis."
Bulletin:
LTB00626NAS1
Component:
162800 structure:body:hood
Summary:
"situation: one or more of the following issues may be evident: ' the alarm is triggered for no apparent reason; ' the 'hood open' message is displayed on the instrument cluster; and/or ' a mislock sound is emitted when locking the vehic
Bulletin:
LTB00628NAS1
Component:
162900 structure:body:roof and pillars
Summary:
"situation: paint damage to the roof panel at the a-pillar area may be evident. cause: this may be caused by a clash between the a-pillar trim and roof panel."
Bulletin:
LTB00631NAS1
Component:
350000 equipment
Summary:
"situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
Bulletin:
SSM70498
Component:
133000 visibility:power window devices and controls
Summary:
"issue: there is a high percentage of window regulators / motors being replaced. when tested by the supplier they are found to be fully functional and without fault. in an attempt to accurately diagnose and prevent the unnecessary repl
Bulletin:
SSM70718
Component:
111000 electrical system:battery
Summary:
"issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
Bulletin:
SSM 71420
Component:
162300 structure:body:door
Summary:
"issue: the primary door seals come adrift from the body at the bottom of the door aperture. cause: the cause is being investigated and informationis required to help establish root cause."
Bulletin:
LTB00401NAS4
Component:
010000 steering
Summary:
Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
Bulletin:
LTB00466NAS2
Component:
010000 steering
Summary:
"situation: steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
Bulletin:
LTB00492NAS2
Component:
060000 engine (pws)
Summary:
"situation: the vehicle may not unlock with the remote key fob and / or the engine may not start when attempting to start the engine using the stop/start button. when this occurs, the 'smart key not found' message is not displayed and the
Bulletin:
LTB00582NAS1
Component:
110000 electrical system
Summary:
"situation: the overhead console lamps may turn on or off unexpectedly. cause: this may be caused by fretting corrosion on the contact of the printed circuit board (pcb) in the lamp assembly."
Bulletin:
LTB00616NAS1
Component:
120000 lighting (pws)
Summary:
"situation: the tail lamps may have condensation on the inner surface of the lens. cause: this may be due to there being no anti-mist coating on the inner surface of the tail lamp lens."
Bulletin:
LTB00631NAS2
Component:
350000 equipment
Summary:
"situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
Bulletin:
SSM59197
Component:
111000 electrical system:battery
Summary:
"issue: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and
Bulletin:
SSM69478
Component:
118000 electrical system: software
Summary:
"re-issued february 2014. issue: a customer may report a concern that when trying to access the preferences on the touch screen display they encounter errors or greyed out buttons. cause: audio control module software issues."
Bulletin:
SSM69578
Component:
118000 electrical system: software
Summary:
"issue: a customer may report that when trying to access the navigation system they have errors or the system freezes on the 'initializing' screen. cause: software compatibility issues"
Bulletin:
SSM70878
Component:
105300 power train:driveline:driveshaft
Summary:
"issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on land rover / range rover vehicles in warranty. cause: unknown ' engineering investigation on-going."
Bulletin:
SSM71420
Component:
162300 structure:body:door
Summary:
"re-issued february 2014. issue: the primary door seals come adrift from the body at the bottom of the door aperture. cause: the cause is being investigated and information is required to help establish root cause."
Bulletin:
SSM71561
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"issue: following a recent campaign a few customers have reported that the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an ignition off state, which is conf
Bulletin:
SSM71738
Component:
060000 engine (pws)
Summary:
"issue: on a small number of l538 2.0gdti vehicles dtc p2610-85 is logged causing the check engine indicator to appear on the ipc. cause: the cause is being investigated and information is required to help establish root cause."
Bulletin:
LTB00507NAS2
Component:
162500 structure:body:tailgate
Summary:
"situation: the loadspace cover may contact the tailgate inner trim, resulting in wear to both parts. cause: this may be caused when the loadspace cover is held above its design location."
Bulletin:
SSM68338
Component:
353000 equipment:electrical
Summary:
"issue :- customers have reported that the gridlines on the graphical display are missing cause :- possibility that it has been switched off by the user action :- if investigating a customer complaint of no gridlines on the graphica
Bulletin:
SSM69478
Component:
118000 electrical system: software
Summary:
"issue: a customer may report a concern that when trying to access the preferences on the touchscreen, they may have errors or greyed out buttons. cause: software compatibility issues action: if a customer reports the concern detailed abo
Bulletin:
SSM71198
Component:
350000 equipment
Summary:
"issue: warranty claims and epqr have been received where technical bulletin ltb00342 has been completed on vehicles outside the vin range in the bulletin. there is also evidence that the bulletin has been completed on evoque. special s
Bulletin:
LTB00540NAS3
Component:
353000 equipment:electrical
Summary:
"situation: a 'smart key not found' message may be displayed in the instrument cluster (ic) when the smart key handset is located in the center console cupholder. cause: this may be caused by low smart key handset battery voltage or where
Bulletin:
LTB00623NAS1
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"situation: the engine malfunction indicator lamp (mil) may be illuminated with no noticeable engine-related issue and diagnostic trouble code (dtc) p0089-29 may be stored in the engine control module (ecm). cause: this may be caused by a
Bulletin:
Q379NAS1
Component:
110000 electrical system
Summary:
"situation: an issue has been identified on 2013-2014 model year land rover lr2 (l359) and 2012-2014 model year range rover evoque (l538) vehicles within the listed vin ranges where diagnostic trouble code (dtc) p0089-29, fuel pressure regu
Bulletin:
SGI14-11
Component:
060000 engine (pws)
Summary:
"description an issue has been identified on 2013-2014 model year land rover lr2 (l359) and 2012-2014 model year range rover evoque (l538) vehicles within the listed vin ranges where diagnostic trouble code (dtc) p0089-29, fuel pressure re
Bulletin:
SSM71793
Component:
200000 wheels
Summary:
"issue: jaguat land rover are seeking information concerning wheel arch cladding clips and hooks cause: the root cause is being investigated and information is required"
Bulletin:
SSM71812
Component:
060000 engine (pws)
Summary:
"issue: the customer reports an unusual sound coming from the engine area while driving. cause: investigations show the bolts that connect the turbocharger to the downpipe (2.0l gtdi gasoline engines) or turbocharger to manifold (2.2l d
Bulletin:
SSM71815
Component:
353000 equipment:electrical
Summary:
"issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under
Bulletin:
LTB00663NAS1
Component:
353000 equipment:electrical
Summary:
"situation: the steering wheel volume/mode and/or voice activation control switch may not be functioning correctly. cause: this may be caused by a poor ground."
Bulletin:
"LAND ROVER PROD
Component:
350000 equipment
Summary:
Technical updates related to bulletins referenced in document.
Bulletin:
SSM59197
Component:
111000 electrical system:battery
Summary:
"issue: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and
Bulletin:
SSM71823
Component:
353000 equipment:electrical
Summary:
"issued may 2014: during a recent market visit it was noted that a significant number of dealers have been carrying out pdi's and then returning the vehicle to a storage compound without refitting the transit relay or returning the vehicl
Bulletin:
SSM71841
Component:
132000 visibility:glass, side/rear
Summary:
"issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage, as evidential by impact marks at the origin crack. cause: the glass when inspected shows clear impact marks where an o
Bulletin:
SSM71856
Component:
111000 electrical system:battery
Summary:
"issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. this can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo
Bulletin:
SSM71857
Component:
103000 power train:automatic transmission
Summary:
"issue: during the replacement of a 9hp 9speed transmissions (currently fitted to l538 'evoque' vehicles), it has been highlighted through incomplete warranty claims that not all of the necessary components are being replaced. cause: te
Bulletin:
SSM59197
Component:
111000 electrical system:battery
Summary:
"issue: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and
Bulletin:
SSM69578
Component:
118000 electrical system: software
Summary:
"issue: a customer may report that when trying to access the navigation system they have errors or the system freezes on the 'initializing' screen. cause: software compatibility issues"
Bulletin:
SSM71884
Component:
015000 steering:hydraulic power assist system
Summary:
"issue: the pscm (power steering control module) at12my l538 from vin ch600000 to vin ch631089, has in some cases been reported to experience a break in communication with the vehicle post a software update. incorrectly, dealers have been
Bulletin:
SSM71894
Component:
073000 fuel system, gasoline:fuel injection system
Summary:
"issue: only applicable to l538 (evoque) and l359 (lr2, freelander 2) vehicles fitted with 2.0gtdi engines. warranty data indicates a volume of fuel injectors being replaced in relation to the symptom outlined below: vehicles suffering f
Bulletin:
SSM71914
Component:
112000 electrical system:alternator/generator/regulator
Summary:
"issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
Bulletin:
SSM71916
Component:
062000 engine and engine cooling:cooling system
Summary:
"issue: the factory would like to gain a deeper understanding of the issues surrounding 'continual unexplained low coolant level' on 2.0gtdi l538 (evoque) vehicles. action: in all cases whereby a technician identifies the symptoms detail
Bulletin:
SSM71922
Component:
162300 structure:body:door
Summary:
"issue range rover evoque and range rover l405 customers may report that one or more of the chrome door handles have become pitted in appearance cause plating process out of specification causing blemishes on the outer surface."
Bulletin:
SSM71923
Component:
131000 visibility:windshield
Summary:
"issue: visible crack in windscreen within the areas of the top corners. see attached photograph. no impact damage visible. cause: engineering is investigating the issue."
Bulletin:
LTB00670NAS2
Component:
022000 suspension:rear
Summary:
"situation: on vehicles fitted with adaptive damping only, a 'thump' noise from the rear suspension shock absorbers may be heard when traveling over speed bumps. cause: this may be due to the characteristic performance of the adaptive dam
Bulletin:
SSM71958
Component:
140000 air bags
Summary:
"issue clock springs are being incorrectly replaced following a customer's concern of the drivers airbag warning light being illuminated. cause the clock spring connectors have not been latched correctly. see attachment"
Bulletin:
SSM71959
Component:
355100 equipment:other:labels
Summary:
"issue: discoloration or peeling of the front or rear land rover or range rover badge"
Bulletin:
LTB00525NAS2
Component:
162300 structure:body:door
Summary:
"situation: a 'creak' noise may be heard from the front or rear door / body seal area. cause: this may be caused by the door margin seal moving against the body and causing a 'creak' noise."
Bulletin:
LTB00660NAS2
Component:
050000 parking brake
Summary:
"situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
Bulletin:
LTB00663NAS2
Component:
010000 steering
Summary:
"situation: the steering wheel volume/mode and/or voice activation control switch may not be functioning correctly. cause: this may be caused by a poor ground."
Bulletin:
LTB00687NAS1
Component:
020000 suspension
Summary:
"situation: a ' creak' noise from the front suspension stabilizer bar may be evident when traveling over speed bumps or on rough roads for a short period of time at lower ambient temperatures. note: this issue is very rarely seen outside o
Bulletin:
LTB00692NAS1
Component:
121000 exterior lighting:headlights
Summary:
"situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
Bulletin:
SSM71862
Component:
117000 digital instrument panel
Summary:
"issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
Bulletin:
SSM71916
Component:
062000 engine and engine cooling:cooling system
Summary:
"issue: the factory would like to gain a deeper understanding of the issues surrounding 'continual unexplained low coolant level' on 2.0gtdi l538 (evoque) vehicles"
Bulletin:
SSM71960
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: door lock cap cover is either loose or adrift. cause: possible breakage on fitment"
Bulletin:
SSM71977
Component:
110000 electrical system
Summary:
"issue this ssm is being released to clarify the function of the surround cameras when dealing with customers complaints of blue screen and due to cameras being replaced when they are not faulty. action should you have a vehicle exhibiti
Bulletin:
SSM 71990
Component:
034510 service brakes, hydraulic:foundation components:disc:caliper
Summary:
"issue: instances have been observed where l538 customers have reported symptoms related to seized front brake calipers. symptoms may include discolouration of the discs , smoke from the front wheels and/or continuous brake noise witho
Bulletin:
SSM71991
Component:
136000 visibility:windshield wiper/washer
Summary:
"issue: when front windscreen wipers are operated (any speed selected) there is no response. and/or during windscreen operation the wipers sieze mid-cycle and remain unresponsive. also windscreen wipers un-responsive when in certain wiper s
Bulletin:
SSM71997
Component:
118000 electrical system: software
Summary:
"issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers symptoms when the apple device is connected to the car system and
Bulletin:
LTB00687NAS2
Component:
021000 suspension:front
Summary:
"situation: a ' creak' noise from the front suspension stabilizer bar may be evident when traveling over speed bumps or on rough roads for a short period of time at lower ambient temperatures. note: this issue is very rarely seen outside o
Bulletin:
LTB00687NAS3
Component:
021100 suspension:front:stabilizer bar
Summary:
"situation: a ' creak' noise from the front suspension stabilizer bar may be evident when traveling over speed bumps or on rough roads for a short period of time at lower ambient temperatures. note: this issue is very rarely seen outside o
Bulletin:
Q255NAS2
Component:
060000 engine and engine cooling
Summary:
"situation: while driving in wet weather conditions, condensation may build up within the engine charge air radiator. following a rapid increase in engine speed, this condensation could be drawn in to one of the engine's cylinders, causing
Bulletin:
Q255NAS3
Component:
060000 engine and engine cooling
Summary:
"situation: while driving in wet weather conditions, condensation may build up within the engine charge air radiator. following a rapid increase in engine speed, this condensation could be drawn in to one of the engine's cylinders, causing
Bulletin:
"SGI13-20
Component:
060000 engine and engine cooling
Summary:
"description a design issue has been identified on 2012-2013 model year range rover evoque vehicles within the listed vin range. while driving in wet weather conditions, condensation may build up within the engine charge air radiator. fol
Bulletin:
LTB00715NAS1
Component:
060000 engine (pws)
Summary:
"situation: the engine malfunction indicator lamp (mil) may be displayed on the instrument cluster with diagnostic trouble code (dtc) p2188 stored in the engine control module (ecm). cause: this may be caused by an on-board diagnostics (o
Bulletin:
SSM71937
Component:
010000 steering
Summary:
"issue: customer reports vehicle steering is stiff or a noise is coming from the steering gear internals. there may be no fault codes or warning lights present. cause: side impact to the vehicle wheels."
Bulletin:
SSM 72102
Component:
060000 engine (pws)
Summary:
"issue: poor idle quality. vibration at idle is noticeably worse than comparison vehicles. cause: incorrect positioning of engine mounts following repairs in service or production."
Bulletin:
LTB00712NAS1
Component:
118000 electrical system: software
Summary:
"situation: the touch screen (ts), also referred to as the front control display interface module (fcdim) or the high line display front (hldf), may be wrongly replaced when troubleshooting if issues are incorrectly attributed to it. cause
Bulletin:
LTB00724NAS1
Component:
060000 engine (pws)
Summary:
"situation: the engine may exhibit reduced power on acceleration after long periods of driving in wet conditions, continuing until the engine is switched off and restarted. additionally, an engine warning message will display in the instrum
Bulletin:
SSM69738
Component:
060000 engine (pws)
Summary:
"issue: evoque or freelander 2 / lr2 2.0l gasoline engines - the customer reports check engine lamp on with possible noise from the engine. the dtc that may be logged include p0016-76, p0341-00, p000a-00, or p0026-00. there have also been
Bulletin:
SSM71991
Component:
130000 visibility/wiper (pws)
Summary:
"issue: a customer may raise concern regarding the functionality of the front wiper system. cause: under engineering investigation"
Bulletin:
SSM72019
Component:
060000 engine (pws)
Summary:
"issue: l538 (evoque vehicles) equipped with 2.0gtdi engine. vehicle non start or cuts out and will not re-start. low pressure (in tank) fuel-pump is identified as causal part. cause: fuel pumps or vehicles may have been subjec
Bulletin:
SSM72131
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: door lock functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effect
Bulletin:
SSM72134
Component:
062000 engine and engine cooling:cooling system
Summary:
"issued january 2015 issue: the customer may observe the low coolant warning message, or low coolant level may be observed during routine service. cause: if upon inspection the cooling system does not show evidence of where coolant may
Bulletin:
SSM72140
Component:
101000 power train:clutch assembly
Summary:
"issue: engineering have received reports of compressor clutch failure on 2.0 petrol, & 2.2 diesel freelander & evoque models. cause: internal issue within clutch."
Bulletin:
SSM 72144
Component:
118000 electrical system: software
Summary:
"issue: global diagnostic support (gds) are receiving reports that when the key programming application is at tempted, it fails to complete. cause: it has been identified that when the key programming application is at tempted it fail
Bulletin:
SSM72162
Component:
062000 engine and engine cooling:cooling system
Summary:
"issue: vehicles fitted with 2.0gtdi engine. coolant pump leaks from weep chamber. (see attached picture)"
Bulletin:
SSM71862
Component:
117000 digital instrument panel
Summary:
"issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
Bulletin:
SSM72167
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
"issue customer reports of poor appearance of the front radiator grill in the form of peeling, fading, and/or discolouration. cause the clear lacquer coating on the grille not correct to manufacturing standard."
Bulletin:
SSM 72195
Component:
110000 electrical system
Summary:
"issue: land rover are currently analyzing body control modules (bcm) returned via warranty. if a bcm has been determined to require replacement following diagnosis, please carry out the steps listed in the action below. cause: curren
Bulletin:
LTB00540NAS4
Component:
353000 equipment:electrical
Summary:
"situation: one or more fo the following issues may be evident when using the smart key: ' 'smart key not found' message displayed in the instrument cluster; ' engine fails to crank; ' vehicle may not unlock / lock when using passive ent
Bulletin:
LTB00738NAS2
Component:
162200 structure:body:bumpers
Summary:
"situation: the front bumper cover may crack where it meets the front fender. cause: this may be due to stress applied to the bottom of the front bumper cover causing the top section of the front bumper cover to crack where it meets the f
Bulletin:
SSM71937
Component:
010000 steering
Summary:
"issued may 2015 issue: customer reports vehicle steering is stiff or a noise is coming from the steering gear internals. there may be no fault codes or warning lights present. cause: side impact to the vehicle wheels."
Bulletin:
SSM72083
Component:
110000 electrical system
Summary:
"issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. it is possible during an eco stop start that the vehicle does not re-start. cau
Bulletin:
LTB00626NAS2
Component:
114100 electrical system:wiring:front underhood
Summary:
"situation: one or more of the following issues may be evident: ' the alarm is triggered for no apparent reason; ' the 'hood open' message is displayed on the instrument cluster; and/or ' a mislock sound is emitted when locking the vehic
Bulletin:
LTB00756NAS1
Component:
060000 engine (pws)
Summary:
"situation: engine instability may be experienced. the malfunction indicator lamp (mil) will be displayed and diagnostic trouble codes (dtc) p0301, p0302, p0303, p0304, and/or p0315 may be stored in the engine control module (ecm) note: th
Bulletin:
SSM72176
Component:
190000 tires
Summary:
"issue: vehicles require wheel or tyre replacements at pdi. cause: this is either caused by the shipping process and should be claimed through transport / distribution or it is caused during jlr manufacturing processes and should be claime
Bulletin:
SSM72203
Component:
118000 electrical system: software
Summary:
"issue: sd card fails to initialise cause: this issue may be caused by the sd micro switch being in the wrong position (i.e. locked) when the sd card is in locked position the head unit may not detect the card."
Bulletin:
SSM72205
Component:
118000 electrical system: software
Summary:
"issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000-63/u30
Bulletin:
LTB00631NAS3
Component:
350000 equipment
Summary:
"situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process."
Bulletin:
LTB00663NAS3
Component:
353000 equipment:electrical
Summary:
"situation: the steering wheel volume/mode and/or voice activation control switch may not be functioning correctly. cause: this may be caused by a poor ground."
Bulletin:
LTB00692NAS2
Component:
120000 lighting (pws)
Summary:
"situation: condensation/mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and of the lamp unit. th
Bulletin:
LTB00730NAS1
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) p00c6 and p228d-00 or p228c-77 stored in the engine control module (ecm). additionally, the engine may experience rough running,
Bulletin:
LTB00738NAS1
Component:
162200 structure:body:bumpers
Summary:
"situation: the front bumper cover may crack where it meets the front fender. cause: this may be due to stress applied to the bottom of the front bumper cover causing the top section of the front bumper cover to crack where it meets the fr
Bulletin:
LTB00746NAS1
Component:
220000 seats
Summary:
"situation: a 'creak' noise from the front seat may be evident. cause: this may be caused by metal-to-metal contact between the seat suspension mat hooks and the seat frame and may be verified by visual inspection of seat support mat locat
Bulletin:
LTB00749NAS1
Component:
060000 engine (pws)
Summary:
"situation: the engine malfunction indicator lamp (mil) may be illuminated and diagnostic trouble code (dtc) p008b is stored in the engine control module (ecm). cause: this may be caused by an internal fault with the low pressure fuel sen
Bulletin:
Q255NAS4
Component:
060000 engine and engine cooling
Summary:
"situation: while driving in wet weather conditions, condensation may build up within the engine charge air radiator. following a rapid increase in engine speed, this condensation could be drawn in to one of the engine's cylinders, causing
Bulletin:
"SGI13-20
Component:
060000 engine and engine cooling
Summary:
"description a design issue has been identified on 2012-2013 model year range rover evoque vehicles within the listed vin range. while driving in wet weather conditions, condensation may build up within the engine charge air radiator. fol
Bulletin:
SSM37861
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
"issue over half of failed radio head units or separate cd players are found to have been loaded with incorrect media which is not compatible with land rover infotainment systems. cause this is to make you aware of the types of media tha
Bulletin:
SSM72203
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
"issue incorrect vin displayed in the navigation display. cause vin number has been incorrectly entered when manually processing."
Bulletin:
SSM72237
Component:
106000 power train:axle assembly
Summary:
"issue: loss of all wheel drive functionality causing the vehicle to operate in 2 wheel drive only. cause: during replacement and configuration of a new rdcm, damage may be caused to the printed circuit board (pcb) within the rdcm due t
Bulletin:
SSM72241
Component:
162300 structure:body:door
Summary:
"issue: exterior door handle keyless locking sensor does not operate when touched. cause: quality issue with the exterior door handle sensor."
Bulletin:
SSM72242
Component:
353600 equipment:air conditioner
Summary:
"issue air conditioning not working (1234yf system) found to have no or insufficient amount of refrigerant gas in the system. no leaks are found and vehicle passes vacuum / pressure test during evacuation and refill, system then works as
Bulletin:
SSM72324
Component:
162000 structure:body
Summary:
"issue: new vehicles arriving at ports or retailers are being reported to have damage but without sufficient information to understand the concern. cause: more information is required to better understand the issue to support investigati
Bulletin:
SSM72325
Component:
110000 electrical system
Summary:
"issue: diagnostic trouble code (dtc) u001187 'medium speed can communication bus performance ' missing message' may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read. cause: softwar
Bulletin:
SSM72330
Component:
263000 forward collision avoidance: adaptive cruise control
Summary:
"issue: the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 set. block
Bulletin:
SSM 72348
Component:
011000 steering:wheel and handle bar
Summary:
"issue: customer reports that the cruise control and cluster menu functions when using the right hand switchpack on the steering wheel is inoperative. cause: currently under investigation by engineering"
Bulletin:
LTB00542NAS2
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
"situation: a tire pressure monitoring system (tpms) fault may be displayed in the instrument cluster (ic) and diagnostic trouble codes (dtc) are stored. cause: this may be caused by various issues."
Bulletin:
LTB00795NAS1
Component:
026000 traction control system
Summary:
"situation: a 'transmission fault - traction reduced' message may be displayed on the instrument cluster. upon diagnosis, diagnostic trouble code (dtc) p1889-14 is found to be stored. cause: this may be caused by insufficient spring load f
Bulletin:
LTB00800NAS1
Component:
062000 engine and engine cooling:cooling system
Summary:
"situation: only on vehicles fitted with a land rover-approved engine coolant heater (block heater), the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) p0116-21, p011b-22, p2183-00, or p2183-2
Bulletin:
Q511NAS1
Component:
060000 engine (pws)
Summary:
"situation: an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. act
Bulletin:
SGI15-25
Component:
060000 engine (pws)
Summary:
"description an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine."
Bulletin:
SSM72237
Component:
104000 power train:transfer case (4-wheel drive)
Summary:
"issue: loss of all wheel drive functionality causing the vehicle to operate in 2 wheel drive only. halewood built vehicles only - identified by the 11th digit of the vin = 'h' freelander 2 (l359) ' vehicles vin: all ' evoque (l538) veh
Bulletin:
SSM72384
Component:
353600 equipment:air conditioner
Summary:
"issue complaints of noise from heater/ air-conditioning blower motor. cause engineering investigations have found that the noise may possibly in some circumstances, be caused by loose objects or material within the blower motor housing
Bulletin:
LTB00841NAS3
Component:
114000 electrical system:wiring
Summary:
Situation: on vehicles fitted with halogen headlamps, the hb3 halogen bulbs may have blown at low time in service.
Bulletin:
SSM61837
Component:
284000 back over prevention: camera system
Summary:
Issue: rear cameras are being replaced when it is not required.
Bulletin:
LTB00932NAS1
Component:
135100 visibility:rearview mirrors/devices:interior
Summary:
Situation: the sun visor vanity mirror, vanity mirror door, and/ or vanity mirror light may fail.
Bulletin:
SSM72738
Component:
162800 structure:body:hood
Summary:
Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
Bulletin:
LTB00584NAS4
Component:
103000 power train:automatic transmission
Summary:
"situation: the steering wheel left-hand and/or right-hand switches (volume, seek, ok/menu, mode, phone, voice, and cruise control) and transmission paddle switches may exhibit intermittent operation, causing one or more (list not exhaustiv
Bulletin:
LTB00552NAS2
Component:
131000 visibility:windshield
Summary:
"situation: the windshield wipers may make a squeak noise, judder, or streak the windshield. cause: this may be caused by a build-up of dirt and grease on the surface of the windshield glass."
Bulletin:
LTB00746NAS2
Component:
220000 seats
Summary:
"situation: a 'creak' noise from the front seat may be evident. cause: this may be caused by metal-to-metal contact between the seat suspension mat hooks and the seat frame and may be verified by visual inspection of seat support mat loca
Bulletin:
LTB00782NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: a number of transmission shift quality concerns may be evident. examples are: ' a rough gear change or 'jerk' from stationary when selecting drive(d) from neutral(n). ' a rough gear change or 'jerk' when releasing the foot bra
Bulletin:
LTB00791NAS1
Component:
020000 suspension
Summary:
"situation: the adaptive damping (ad) warning light may be displayed on the instrument cluster (ic). upon diagnosis, a technician may find diagnostic trouble codes (dtc ) present in the integrated suspension control module (isc m) or susp
Bulletin:
LTB00916NAS2
Component:
060000 engine (pws)
Summary:
Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. the diagnostic trouble code (dtc) that may be logged include p0016, p0017, p0026, or p0341.
Bulletin:
SSM72740
Component:
132000 visibility:glass, side/rear
Summary:
Issue: customers are reporting an issue with the moveable door window glass(es).
Bulletin:
SSM72456
Component:
110000 electrical system
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
LTB00823NAS1
Component:
021100 suspension:front:stabilizer bar
Summary:
"situation: a ' creak' noise from the front suspension stabilizer bar bushing(s) may be evident at lower ambient temperatures. cause: this may be caused by 'stick/slip' between the stabilizer bar bushing and the stabilizer bar."
Bulletin:
LTB00829NAS1
Component:
110000 electrical system
Summary:
"situation: the vehicle battery imay be flat or one of the following messages/warning lights may be displayed on the instrument cluster: ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illum
Bulletin:
SGI15-25
Component:
060000 engine (pws)
Summary:
"description an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine"
Bulletin:
SSM71923
Component:
131000 visibility:windshield
Summary:
"issue: visible crack in windscreen within the areas of the top corners. see attached photograph. no impact damage visible. cause: engineering is investigating the issue."
Bulletin:
SSM72417
Component:
062000 engine and engine cooling:cooling system
Summary:
"issue: oil filter housing cap difficult to fit due to o-ring/seal being larger than expected. cause: oil filter lr001247 superseeds to lr030778 which is supplied with a new seal. this seal is slightly larger in diameter than the one sup
Bulletin:
LTB00663NAS4
Component:
353000 equipment:electrical
Summary:
"situation: the steering wheel volume/mode and/or voice activation control switch may not be functioning correctly. cause: this may be caused by a poor ground."
Bulletin:
LTB00753NAS1
Component:
220000 seats
Summary:
"situation: the front seat cushion cover(s) may appear wrinkled. cause: this may be caused by variation in the density of the fiber structure within one hide and/or from hide-to-hide creating a wrinkled appearance on laminated leather. th
Bulletin:
LTB00762NAS1
Component:
162300 structure:body:door
Summary:
"situation: the perforated leather door pad(s) and/or rear quarter trim panel insert(s) (coupe only) may exhibit a 'water tideline'. cause: this may be caused by water entering the door pad insert via the open pores in the perforations of
Bulletin:
LTB00841NAS1
Component:
110000 electrical system
Summary:
"situation: on vehicles fitted with halogen headlamps, the hb3 halogen bulbs may have blown at low time in service. cause: this may lead to earlier than expected bulb replacement."
Bulletin:
LTB00842NAS1
Component:
011000 steering:wheel and handle bar
Summary:
"situation: the heated steering wheel may be inoperative. cause: this may be caused by an incorrect software level in the steering wheel heater control module."
Bulletin:
LTB00843NAS1
Component:
105000 power train:driveline
Summary:
"situation: a '2 wheel drive only fault - traction reduced' message may be displayed on the instrument cluster. upon further investigation, a technician may find diagnostic trouble code (dtc) p0961-62 stored in the fault memory. cause: t
Bulletin:
SSM72011
Component:
118000 electrical system: software
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module(touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrectl
Bulletin:
SSM72449
Component:
060000 engine and engine cooling
Summary:
"issue: jlr have recieved a number of reports detailing concern that the plant filled engine oil of the 2.0gtdi engine appears to be contaminated. cause: the plant fill oil has an additive to enable leak detection at valencia engine plan
Bulletin:
LTB00642NAS2
Component:
353000 equipment:electrical
Summary:
"as described below. a. intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current position. once a gps signal is acquired, the current vehicle position will then be correctly displayed. - ro
Bulletin:
LTB00762NAS2
Component:
162300 structure:body:door
Summary:
"situation: the perforated leather door pad(s) and/or rear quarter trim panel insert(s) (coupe only) may exhibit a 'water tideline'. cause: this may be caused by water entering the door pad insert via the open pores in the perforations of
Bulletin:
Q511NAS2
Component:
060000 engine (pws)
Summary:
"situation: an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. ac
Bulletin:
SGI15-25
Component:
060000 engine (pws)
Summary:
"description an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine."
Bulletin:
SSM72237
Component:
105000 power train:driveline
Summary:
"issue: applicable to vehicles fitted with efficient driveline only. not applicable to vehicles fitted with active driveline. loss of all wheel drive functionality causing the vehicle to operate in 2 wheel drive only.cause: during replac
Bulletin:
SSM72509
Component:
060000 engine (pws)
Summary:
"issue: customers may report the engine management light (mil) is illuminated with the possibility of a 'no engine restarts in xxx miles, diesel exhaust fluid dosing malfunction' warning message displayed within the instrument cluster mess
Bulletin:
SSM72519
Component:
060000 engine (pws)
Summary:
"issue: vehicle does not automatically restart when required to do so, after entering eco-stop. p162f dtc stored. starter motor disabled - engine crank time too long. cause: sub-optimal pcm software on vehicles within the q511 campaing
Bulletin:
SSM72522
Component:
120000 exterior lighting
Summary:
"issue: l538 & l359 halogen bulb(s) blowing within the 12 month warranty of the bulb. halogen bulb - lr044458. cause: ltb00841 has been temporarily removed from topix in order to procure sufficient parts from jlr suppliers."
Bulletin:
SSM72531
Component:
060000 engine (pws)
Summary:
"issue: symptom: - engine mil illuminated on ipc. rough idle, hesitation and/or loss of power. one or more of the following dtcs may be set in the pcm: ' p008a, ' p008b, ' p2542. cause: sub-optimal pcm software calibration"
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
"issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage. cause: the glass, when inspected, shows clear impact marks where an object has hit the glass initiating the crack."
Bulletin:
LTB00584NAS3
Component:
110000 electrical system
Summary:
"situation: the steering wheel left-hand audio control switch (volume, seek, ok/menu, mode, phone, and voice) may exhibit intermittent operation, causing one or more of the following issues: ' audio volume will not adjust (up and/or down)
Bulletin:
SSM43818
Component:
034510 service brakes, hydraulic:foundation components:disc:caliper
Summary:
"re-issued dec 2015 issue: brake caliper discolouration. cause: damage to the caliper finish while cleaning the vehicle and, or the road wheels"
Bulletin:
SSM68097
Component:
021600 suspension:front:wheel bearing
Summary:
"issue: dealers have reported cases where customers may report an hill descent control or slip control system warning light showing on the instrument panel. subsequently through correct diagnosis, dealers have identified contamination buil
Bulletin:
SSM71278
Component:
016000 steering:electric power assist system
Summary:
"issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
Bulletin:
SSM71812
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
"issue: the customer reports an unusual sound coming from the engine area while driving. cause: investigations show the bolts that connect the turbocharger to the downpipe (2.0l gtdi gasoline engines) or turbocharger to manifold (2.2l die
Bulletin:
SSM72522
Component:
120000 exterior lighting
Summary:
"issue: l538 & l359 halogen bulb(s) blowing within the 12 month warranty of the bulb. halogen bulb - lr044458. cause: ltb00841 has been temporarily removed from topix in order to procure sufficient parts from jlr suppliers - parts are du
Bulletin:
SSM72548
Component:
132000 visibility:glass, side/rear
Summary:
"issue: the glass run seal tucks in near the 1. door mirror on l538 2. the glass run seal tucks in on the glass run lower channel on l550 3. both variants produce a squeak when the window raise/lower function is operated cause: glass ru
Bulletin:
SSM72565
Component:
353000 equipment:electrical
Summary:
"issue: customers may report loss of climate control in hvac system and/or seat heating, which is due to hvac software communication issues on the lin bus. the communication ceases upon shutdown and does not recover upon wake up. symptom
Bulletin:
LTB00762NAS3
Component:
162300 structure:body:door
Summary:
"situation: the perforated leather door pad(s) and/or rear quarter trim panel insert(s) (coupe only) may exhibit a 'water tideline'. cause: this may be caused by water entering the door pad insert via the open pores in the perforations of
Bulletin:
SSM71278
Component:
110000 electrical system
Summary:
"issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
Bulletin:
SSM72570
Component:
110000 electrical system
Summary:
"issue: a customer may report that intermittently a 'low battery warning' message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
Bulletin:
SSM72575
Component:
118000 electrical system: software
Summary:
"issue: a customer may report that the global positioning system (gps) icon has a strike through line across it, when navigation is selected. in addition the current vehicle location indicator will not lock onto the correct location on the
Bulletin:
SSM72584
Component:
063000 engine and engine cooling:exhaust system
Summary:
"issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm. a concern in the pcm diagnostic sof
Bulletin:
SSM 72592
Component:
353000 equipment:electrical
Summary:
"issue. inadvertent audible signal whilst driving in wet conditions. cause. sensitivity of the gesture control sensors (hands free tailgate access) at the rear of the vehicle."
Bulletin:
LTB00842NAS2
Component:
010000 steering
Summary:
Heated steering wheel may be inoperative
Bulletin:
LTB00863NAS1
Component:
103600 power train:automatic transmission:cooling unit and lines
Summary:
Transmission leak from fluid cooler
Bulletin:
LTB00882NAS1
Component:
118000 electrical system: software
Summary:
The adaptive front lighting system warning lamp may be illuminated
Bulletin:
SSM71278
Component:
016000 steering:electric power assist system
Summary:
Vehicle steering feels heavier than expected accompanied by visual or audiible warnings
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
Panoramic glass roofs damaged by external impacts
Bulletin:
SSM72629
Component:
050000 parking brake
Summary:
Amber park brake warning light illuminated after abs module update
Bulletin:
SSM72632
Component:
162000 structure:body
Summary:
Loadspace cover and tailgate trim fouling
Bulletin:
SSM72636
Component:
221700 seats:front assembly:seat heater/cooler
Summary:
Climate control seats issues
Bulletin:
SSM72640
Component:
120000 lighting (pws)
Summary:
Rear lamps are cracked/show signs of condensation or water ingress
Bulletin:
LTB00510NAS1
Component:
060000 engine (pws)
Summary:
Auto start/stop may be inoperative
Bulletin:
LTB00780NAS4
Component:
060000 engine (pws)
Summary:
Situation: a humming noise may be evident from the engine at idle.
Bulletin:
LTB00800NAS2
Component:
062000 engine and engine cooling:cooling system
Summary:
"situation: the engine malfunction indicator lamp (mil) may be illuminated with the following diagnostic trouble codes (dtc) stored in the powertrain control module (pcm) and no hardware fault: ' p011621: engine coolant temperature senso
Bulletin:
SSM72615
Component:
111000 electrical system:battery
Summary:
Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
Bulletin:
SSM72771
Component:
353000 equipment:electrical
Summary:
Voice recongition does not obey command
Bulletin:
SSM72774
Component:
353000 equipment:electrical
Summary:
Divice not connecting usinig usb cable only
Bulletin:
LTB00955NAS1
Component:
353600 equipment:air conditioner
Summary:
Situation: the air conditioning (a/c) system may exhibit poor performance.
Bulletin:
LTB00746NAS3
Component:
220000 seats
Summary:
Situation: a 'creak' noise from the front seat may be evident.
Bulletin:
LTB00746NAS4
Component:
220000 seats
Summary:
Situation: a 'creak' noise from the front seat may be evident.
Bulletin:
SSM72812
Component:
110000 electrical system
Summary:
Issue: the touch screen is inoperative with a pop-up message 'input the pin code'. it will also not be possible to open the luggage/tailgate and the glove box.
Bulletin:
SSM72817
Component:
353600 equipment:air conditioner
Summary:
Issue: air-conditioning not working and found to have no or an insufficient amount of refrigerant gas in the system. no leaks are found and vehicle passes vacuum/pressure test during evacuation and refill, system then works as normal after
Bulletin:
SSM72820
Component:
118000 electrical system: software
Summary:
Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
Bulletin:
SSM72615
Component:
111000 electrical system:battery
Summary:
Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
Bulletin:
LTB00540NAS5
Component:
353000 equipment:electrical
Summary:
Situation: one or more of the following issues may be evident when using the smart key: ' 'smart key not found' message displayed in the instrument cluster; ' engine fails to crank; ' vehicle may not unlock / lock when using passive entry o
Bulletin:
LTB00955NAS2
Component:
353600 equipment:air conditioner
Summary:
Situation: the air conditioning (a/c) system may exhibit poor performance.
Bulletin:
SSM71278
Component:
016000 steering:electric power assist system
Summary:
Issue: a customer may report the vehicle steering feels heavy following an eco stop start event, potentially accompanied by visual or audible warnings through the instrument pack.
Bulletin:
SSM72874
Component:
136200 visibility:windshield wiper/washer:motor
Summary:
Issue: retailers are replacing front windscreen wiper motors due to park position concerns.
Bulletin:
SSM72876
Component:
353000 equipment:electrical
Summary:
Issue: homelink universal transmitter not working
Bulletin:
SSM72877
Component:
118000 electrical system: software
Summary:
Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: 'the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body con
Bulletin:
SSM72072
Component:
112000 electrical system:alternator/generator/regulator
Summary:
"issue battery charging warning light is illuminated when driving or starting engine. cause alternator regulator faulty in alternator part number lr028121."
Bulletin:
SSM72074
Component:
162800 structure:body:hood
Summary:
"issue: land rover dealers / customers may report that the hood / bonnet 'open' messsage is illiminated in the instrument pack even though the hood / bonnet is closed cause: there is a potential that an internal spring could become disl
Bulletin:
SSM71859
Component:
220000 seats
Summary:
"issue customers / dealers may report a concern with the condition of seat covers cause lack of understand of leather as a natural product and the conditions it may cause."
Bulletin:
SSM72659
Component:
021000 suspension:front
Summary:
Audible noise from the front or rear corners of the vehicle
Bulletin:
SSM73279
Component:
354000 equipment:mechanical
Summary:
Rattle or tizz from within the interior of the vehicle
Bulletin:
SSM73296
Component:
162300 structure:body:door
Summary:
Door handles are being returned incomplete or dismantled
Bulletin:
SSM72838
Component:
110000 electrical system
Summary:
"issue during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
Bulletin:
SFCC-14SEP17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
LTB01142NAS1
Component:
162300 structure:body:door
Summary:
The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.
Bulletin:
LTB01086NAS2
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73792
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
LTB00401NAS6
Component:
010000 steering
Summary:
The steering wheel may exhibit a vibration / shimmy while driving.
Bulletin:
SSM73823
Component:
111000 electrical system:battery
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
SSM73629
Component:
020000 suspension
Summary:
Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
Bulletin:
LTB00766NAS1
Component:
110000 electrical system
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
LTB01149NAS1
Component:
110000 electrical system
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SSM73150 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73150
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73678
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Issue: unexpected noise from head-up display (hud)
Bulletin:
SSM73845
Component:
110000 electrical system
Summary:
In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
SSM73849
Component:
110000 electrical system
Summary:
Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73859
Component:
350000 equipment
Summary:
Issue: retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased.
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Bulletin:
LTB01101NAS2
Component:
060000 engine and engine cooling
Summary:
One or more of the following may be evident: ? engine has restricted performance; ? engine runs rough; ? engine exhibits poor starting; and/or ? engine malfunction indicator lamp (mil) illuminated with diagnostic trouble codes (dtc) p0300,
Bulletin:
LTB01086NAS3
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73799
Component:
350000 equipment
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM72636
Component:
220000 seats
Summary:
Issue: any issue affecting the operation of climate control seats. for example: seat heating or cooling inoperative, intermittent operation, noisy operation, poor heating or cooling efficiency, heating or cooling operation slow.
Bulletin:
SSM73349
Component:
137000 visibility:rear window wiper/washer
Summary:
Issue: it may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir.
Bulletin:
SSM72964
Component:
350000 equipment
Summary:
Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
Bulletin:
SSM73065
Component:
060000 engine and engine cooling
Summary:
Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
Bulletin:
SSM73458
Component:
160000 structure
Summary:
Issue: customers are reporting a door rattle from one or more doors.
Bulletin:
SSM72929
Component:
110000 electrical system
Summary:
Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
Bulletin:
SSM72570
Component:
110000 electrical system
Summary:
Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
Bulletin:
SSM72774
Component:
350000 equipment
Summary:
issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
Bulletin:
SSM72011
Component:
350000 equipment
Summary:
Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
Bulletin:
SSM72852
Component:
350000 equipment
Summary:
Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
Bulletin:
SSM72738
Component:
160000 structure
Summary:
Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
Bulletin:
LTB00916NAS5
Component:
110000 electrical system
Summary:
A rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated and diagnostic trouble code (dtc) p0016, p0017, p0026, or p0341 may be stored in the powertrain control module (pcm).
Bulletin:
SSM73947
Component:
060000 engine (pws)
Summary:
Issue: the customer reports a mil and p144c-00 is observed in the pcm.
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73959
Component:
073100 fuel system, gasoline:fuel injection system:fuel rail
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM72703
Component:
162500 structure:body:tailgate
Summary:
Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
Bulletin:
SSM72703 Attachm
Component:
162500 structure:body:tailgate
Summary:
Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
Bulletin:
SSM73619
Component:
350000 equipment
Summary:
Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
Bulletin:
LTB01060NAS2
Component:
110000 electrical system
Summary:
One or more power windows may be inoperative.
Bulletin:
SSM73920
Component:
350000 equipment
Summary:
Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
Bulletin:
SSM73548
Component:
162000 structure:body
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
SSM72911
Component:
162500 structure:body:tailgate
Summary:
Issue: range rover evoque tailgate latch covers are damaged for various reasons.
Bulletin:
SSM72911 Attachm
Component:
162500 structure:body:tailgate
Summary:
Issue: range rover evoque tailgate latch covers are damaged for various reasons.
Bulletin:
SSM72703
Component:
162500 structure:body:tailgate
Summary:
Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
Bulletin:
SSM72759
Component:
162300 structure:body:door
Summary:
Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
Bulletin:
SSM72937
Component:
162900 structure:body:roof and pillars
Summary:
Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
Bulletin:
SSM73369
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: exterior rear view mirrors are being replaced unnecessarily.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
356000 equipment adaptive
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
SSM73947
Component:
070000 fuel system, gasoline
Summary:
Issue: the customer reports a mil and p144c-00 is observed in the pcm.
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73959
Component:
073100 fuel system, gasoline:fuel injection system:fuel rail
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM72703
Component:
162500 structure:body:tailgate
Summary:
Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
Bulletin:
SSM72703 Attachm
Component:
162500 structure:body:tailgate
Summary:
Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
Bulletin:
LTB01101NAS3
Component:
060000 engine and engine cooling
Summary:
One or more of the following may be evident: ? engine has restricted performance; ? engine runs rough; ? engine exhibits poor starting; and/or ? engine mil (malfunction indicator lamp) illuminated with dtc (diagnostic trouble code) p0300, p
Bulletin:
SSM74001
Component:
350000 equipment
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
LTB01133NAS1
Component:
110000 electrical system
Summary:
During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
Bulletin:
SSM73959
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
LTB00766NAS2
Component:
350000 equipment
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
110000 electrical system
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SSM73305
Component:
060000 engine and engine cooling
Summary:
Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
Bulletin:
SSM74043
Component:
350000 equipment
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB01030NAS4
Component:
160000 structure
Summary:
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
Bulletin:
SSM73959.2
Component:
110000 electrical system
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
SSM73619
Component:
350000 equipment
Summary:
Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
Bulletin:
LTB01060NAS2
Component:
110000 electrical system
Summary:
One or more power windows may be inoperative.
Bulletin:
SSM73920
Component:
350000 equipment
Summary:
Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
Bulletin:
SSM73548
Component:
160000 structure
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
SSM72911
Component:
162500 structure:body:tailgate
Summary:
Issue: range rover evoque tailgate latch covers are damaged for various reasons.
Bulletin:
SSM72911 Attachm
Component:
160000 structure
Summary:
Issue: range rover evoque tailgate latch covers are damaged for various reasons.
Bulletin:
SSM72703
Component:
162500 structure:body:tailgate
Summary:
Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
Bulletin:
SSM72759
Component:
162300 structure:body:door
Summary:
Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
Bulletin:
SSM72937
Component:
350000 equipment
Summary:
Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
Bulletin:
SSM73369
Component:
135000 visibility:rearview mirrors/devices
Summary:
Issue: exterior rear view mirrors are being replaced unnecessarily.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
353000 equipment:electrical
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
350000 equipment
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
120000 lighting (pws)
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
LTB01101NAS3
Component:
060000 engine (pws)
Summary:
One or more of the following may be evident: ? engine has restricted performance; ? engine runs rough; ? engine exhibits poor starting; and/or ? engine mil (malfunction indicator lamp) illuminated with dtc (diagnostic trouble code) p0300, p
Bulletin:
LTB01133NAS1
Component:
110000 electrical system
Summary:
During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
Bulletin:
SSM73959
Component:
110000 electrical system
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
LTB00766NAS2
Component:
117000 digital instrument panel
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
162800 structure:body:hood
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SSM73305
Component:
060000 engine (pws)
Summary:
Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
Bulletin:
SSM74043
Component:
110000 electrical system
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB01030NAS4
Component:
020000 suspension
Summary:
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
Bulletin:
SSM73959.2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
SSM74093
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
The customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.

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