2012 GLAVAL BUS ENTOURAGE Recalls (7)

Campaign:
12V384000 on 08/06/2012
Component:
Structure:body:roof and pillars
Manufactured:
06/30/2011 - 07/30/2012
Affected:
90
Defect:
Glaval bus is recalling certain model year 2011-2012 transit buses equipped with speciality manufacturing inc. (smi) prolo roof escape hatches. increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the prolo roof hatches that exceeds federal standard requirements. thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
Consequence:
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
Correction:
Glaval bus will notify owners. smi will provide service kits along with repair instructions to dealers and owners, free of charge. the safety recall began on august 17, 2012. owners may contact glaval bus at 1-574-262-2212 or smi at 1-800-951-7867.
Notes:
Owners may also contact the national highway traffic safetyadministrations vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
12V580000 on 12/12/2012
Component:
Equipment
Manufactured:
12/31/2006 - 12/02/2012
Affected:
704
Defect:
Glaval bus is recalling certain model year 2007-2012 transit buses, models: entourage, sport, universal, titan, titan ii, apollo, primetime, and concord; and manufactured january 1, 2007, through december 3, 2012. the buses are equipped with a ricon manufactured wheelchair lift which has an optional armored pendant cable. the cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Consequence:
The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Correction:
Glaval bus will notify owners and direct them to contact ricon. ricon will provide a supplemental cover kit and instructions, free of charge. the recall campaign began on january 23, 2013. owners may contact glaval bus at 1-574-262-2212 or ricon at 1-818-267-3000.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
13V309000 on 07/17/2013
Component:
Equipment
Manufactured:
03/31/2010 - 06/27/2013
Affected:
3,705
Defect:
Glaval bus is recalling certain model year 2010-2013 universal, concorde ii, entourage, primetime, titan ii, apollo, and sport buses, certain model year 2011-2013 titan ii lf and legacy buses and certain model year 2010 synergy buses. the affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
Consequence:
The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
Correction:
Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. the recall began on july 8, 2013. owners may contact glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V004000 on 01/07/2014
Component:
Electrical system:alternator/generator/regulator
Manufactured:
05/31/2010 - 06/29/2013
Affected:
467
Defect:
Glaval bus is recalling certain model year 2010-2013 universal, entourage, concorde ii, titan, titan ii and legacy transit buses manufactured june 1, 2010, through june 30, 2013, and equipped with a ford 5.4l or 6.8l engine and a trans/air-brand air conditioner. in the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
Consequence:
The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Correction:
Glaval bus will notify owners, and trans/air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. the recall began on january 22, 2014. customers may contact glaval at 1-574-262-2212.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V226000 on 04/29/2014
Component:
Equipment adaptive
Manufactured:
12/31/2006 - 12/02/2012
Affected:
42
Defect:
Glaval bus (glaval) is recalling certain model year 2007-2012 universal, primetime, sport, concorde, titan, titan ii, entourage and apollo transit buses manufactured january 1, 2007, through december 3, 2012, and equipped with certain ricon s-series and k-series wheelchair lifts, with an optional armored pendant cable. the armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence:
If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Correction:
Glaval will notify owners, and ricon will send owners a supplemental cover kit and instructions, free of charge. the recall is expected to begin in june 2014. owners may contact glaval customer service at 1-800-445-2824 or ricon customer service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V217000 on 04/13/2016
Component:
Structure:body:door/window:emergency exit
Manufactured:
07/31/2008 - 03/05/2016
Affected:
1,860
Defect:
Forest river, inc. (forest river) is recalling certain 2008-2016 glaval bus apollo, concorde ii, entourage, legacy, primetime, sport, titan, titan ii, and titan ii low floor transit buses manufactured from august 1, 2008, through march 6, 2016. the labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 217, "bus emergency exits and window retention and release."
Consequence:
If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Correction:
Forest river will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. the label and instructions will be provided free of charge. the recall began on june 9, 2016. owners may contact glaval bus customer service at 1-574-642-3112. forest river's number for this campaign is 35-04112016-0168.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V640000 on 09/23/2018
Component:
Equipment adaptive
Manufactured:
12/31/2011 - 05/08/2018
Affected:
1,525
Defect:
Forest river, inc. (forest river) is recalling certain 2012-2016 elkhart coach ecii, glaval apollo and sport buses, 2017-2018 glaval commute buses, 2012-2018 glaval entourage, titan and universal, starcraft bus allstar and starlite buses, 2013-2018 glaval legacy, primetime and titan ii buses, 2015-2016 allstar xl mvp buses, 2014-2016 starcraft prodigy buses, 2014 starcraft quest and starquest buses, 2017 starcraft quest buses and 2016 starcraft senator ii buses. these vehicles are equipped with certain ricon s-series and k-series titanium wheel chair lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence:
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Correction:
Forest river will notify owners, and ricon dealers will replace the wheelchair lift positioning input cam, free of charge. the recall began october 10, 2018. owners may contact ricon customer service at 1-800-322-2884. forest river's number for this recall is 51-0852.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

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