2012 CHEVROLET CAPTIVA SPORT Recalls (2)
- Campaign:
- 11V591000 on 12/19/2011
- Component:
- Steering:hydraulic power assist:power steering fluid
- Manufactured:
- 10/01/2009 - 04/20/2011
- Affected:
- 3,150
- Defect:
- General motors (gm) is recalling certain model year 2011-2012 chevrolet captiva vehicles manufactured from october 2, 2009, through april 21, 2011. driving the vehicle with the transmission in manual mode and in first gear causes the engine and power steering pump to operate at higher speed than is typical. increased pump speed generates heat that is transferred to the power steering fluid and can result in power steering fluid temperatures that approach the power steering pump reservoir's melting point.
- Consequence:
- After prolonged exposure to elevated fluid temperatures, the reservoir may leak. leaking fluid, in the presence of an ignition source, may result in a fire.
- Correction:
- Gm will notify owners and dealers will replace the power steering fluid cooler with an improved version, free of charge. an advisory letter to customers, along with instructions, will be mailed in january 2012. when parts become available, gm will send another letter asking customer to take their vehicle to a gm dealer to have the repairs performed. gm anticipates parts will be available in march 2012. owners may contact chevrolet at 1-800-630-2438.
- Notes:
- Gm's recall number is 11333.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 12V301000 on 06/27/2012
- Component:
- Parking brake
- Manufactured:
- 04/25/2012 - 05/16/2012
- Affected:
- 2,070
- Defect:
- General motors llc (gm) is recalling certain model year 2012 chevrolet captiva sport passenger vehicles manufactured from april 26, 2012, through may 17, 2012. these vehicles fail to conform to the park brake performance requirements federal motor vehicle safety standard no. 135, "light vehicle brake systems." the park brake cable may not be fully seated in its connector and may separate from the connector. if this occurs, the park brake will become inoperative and will not hold the vehicle.
- Consequence:
- If the vehicle is on an uneven surface, this could result in unintended vehicle movement and a crash.
- Correction:
- Gm will notify owners, and dealers will inspect and ensure that the park brake cables are connected and secure free of charge. the safety recall began on july 27, 2012. owners may contact the chevrolet owner center at 1-866-694-6546.
- Notes:
- Gm's recall campaign number is 12127.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
2012 CHEVROLET CAPTIVA SPORT TSBs (179)
- Bulletin:
- SB-11275-A
- Component:
- 356000 equipment adaptive
- Summary:
- Buick/cadillac/chevrolet/gmc: see document search button for owner letter. information regarding certain vehicles received by dealership without the carpeted floor mats. *pe
- Bulletin:
- PIP-4624-M
- Component:
- 103000 power train:automatic transmission
- Summary:
- Chevrolet/buick/gmc: restriction, through the pqc, has been placed on the valve control solenoid (tehcm) p/n 24256524 and 24265367, to assist engineering feedback product. *pe
- Bulletin:
- PI-0670
- Component:
- 103000 power train:automatic transmission
- Summary:
- Gmc/buick/chevrolet: transmission slips when in reverse or not in reverse, 3rd gear or no 3rd gear, flare shifting to 5th or no 5th gear. *pe updated 4/17/12. *pe
- Bulletin:
- PIT-5148
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Chevrolet: rear power door locks may not unlock properly when using key fob or power door lock switch. *pe
- Bulletin:
- PI-0324-C
- Component:
- 060000 engine and engine cooling
- Summary:
- Gmc/chevrolet/buick: transmission pump needs inspecting due to engine cranking but fails to start, has no forward, no reverse, transmission leaks, hard shift and no cranking. *pe updated 2/25/13. *pe updated 1/29/2014
- Bulletin:
- SB-11275-B
- Component:
- 980000 unknown or other
- Summary:
- Gm: see document search button for owner letter. carpeted floor mats missing. dealers are to install carpeted floor mats when mats become available. *js
- Bulletin:
- PIT5159
- Component:
- 117000 digital instrument panel
- Summary:
- Gm: cluster inoperative and/or gauges erratic. this may be caused by a poor pin connection at the connector for the cluster. *js
- Bulletin:
- PIP-5074
- Component:
- 062300 engine and engine cooling:cooling system:hose
- Summary:
- Chevrolet: the a/c compressor hose has an oil leak, from oil filter, due to the rubbing of oil filter and to increase distance, from a/c hose and filter, an alternate oil filter will be installed. model 2012-2013 captiva sport.
- Bulletin:
- SB12-08-132-001A
- Component:
- 110000 electrical system
- Summary:
- General motors: on some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are common accessed electrical systems that are affected by devices that are plugged in and become inoperative due to an open fuse an
- Bulletin:
- SB-13-02-32-001
- Component:
- 015000 steering:hydraulic power assist system
- Summary:
- Buick/cadillac/chevrolet/gmc: during extreme low temperature conditions, the power steering makes noises or fluid leaks from high pressure hose, power steering pump or gear. *pe updated 9/30/13. *pe updated 11/7/14.
- Bulletin:
- PI-0018-B
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. model 2008-2014 vehicles and trucks. *pe
- Bulletin:
- PI-1235
- Component:
- 110000 electrical system
- Summary:
- General motors: due to loose ground terminal connections, in some vehicles and trucks experience, accessories malfunctions, dic messages, ipc warning indicators, ses light on. *pe
- Bulletin:
- PIP-5216
- Component:
- 060000 engine (pws)
- Summary:
- Buick/cadillac/chevrolet/saturn/pontiac/ gmc: vehicle experience lower end squeak or squeal, knocking noise or seized engine possibly the main bearing or rod had failed. *pe
- Bulletin:
- PIP-5096
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Cadillac/buick/chevrolet/gmc: due to cam actuator codes set - dtc p0011, dtc p0014, dtc 20024, dtc p0021 and no other drivability issues, the engine eun sticker should be inspected, before replacing actuator. *pe
- Bulletin:
- PIP2096
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-08-45-004C
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PI1192
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SB-PIP-5074
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PI0881
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PIC5959A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PIT5138A
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PIP5093B
- Component:
- 060000 engine (pws)
- Summary:
- Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (generally 0 f /-17 c or colder). they may also comment that they heard a single "pop" noise right befor
- Bulletin:
- PIP5216C
- Component:
- 060000 engine (pws)
- Summary:
- If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
- Bulletin:
- SB-16-NA-109
- Component:
- 016000 steering:electric power assist system
- Summary:
- "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
- Bulletin:
- SB-03-07-29-004K
- Component:
- 102000 power train:manual transmission
- Summary:
- This informational bulletin provide information on the operating characteristics of a manual transmission.
- Bulletin:
- PI-0281-E
- Component:
- 161100 structure: frame and members:underbody shields
- Summary:
- This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
- Bulletin:
- PI-0754-B
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
- Bulletin:
- SB-16-NA-117
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information on the purpose of magnetic drain plugs.
- Bulletin:
- SB-16-NA-119
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This warranty administration bulletin provides information on gm's policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
- Bulletin:
- SB-07-06-01-016C
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information internal engine noise or damage after oil filter replacement
- Bulletin:
- SB-06-08-47-001L
- Component:
- 118000 electrical system: software
- Summary:
- This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
- Bulletin:
- SB-03-06-03-004Q
- Component:
- 111000 electrical system:battery
- Summary:
- This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
- Bulletin:
- SB-15-06-03-001B
- Component:
- 111000 electrical system:battery
- Summary:
- This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
- Bulletin:
- SB-10-08-46-001C
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to custo
- Bulletin:
- SB-16NA-131
- Component:
- 070000 fuel system, gasoline
- Summary:
- This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
- Bulletin:
- SB-02-07-30-029Z
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
- Bulletin:
- PIC-5260-A
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
- Bulletin:
- PIC-4935-E
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
- Bulletin:
- PIC-5374-D
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
- Bulletin:
- PIP-3140-G
- Component:
- 350000 equipment
- Summary:
- This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. technician should look for non - general motors a
- Bulletin:
- PIP5094A
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
- Bulletin:
- 16NA119
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
- Bulletin:
- 16NA241
- Component:
- 110000 electrical system
- Summary:
- This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
- Bulletin:
- 16NA249
- Component:
- 060000 engine and engine cooling
- Summary:
- This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
- Bulletin:
- 16NA260
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibr
- Bulletin:
- 000601012F
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
- Bulletin:
- 000601026I
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
- Bulletin:
- 030603004R
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
- Bulletin:
- 030604017I
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
- Bulletin:
- 070898001B
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information on gm does not approve the use of 'clipping' to repair collision damage to vehicles. gm has not tested or validated a 'clipped vehicle' repair; therefore, gm cannot endorse this type of repai
- Bulletin:
- 110849001S
- Component:
- 110000 electrical system
- Summary:
- This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. and canada.
- Bulletin:
- PI0388F
- Component:
- 150000 seat belts
- Summary:
- This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
- Bulletin:
- PI1394A
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
- Bulletin:
- PIP4786C
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. technician may also find a diagnostic trouble code p0521 in the engine control module. technician shoul
- Bulletin:
- PIT5074J
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. the j-35616-64b is the latest test probe released for checking
- Bulletin:
- PIC4707E
- Component:
- 353000 equipment:electrical
- Summary:
- This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. the vehicle's xm travel link may be inopertive.
- Bulletin:
- PIC4935E
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
- Bulletin:
- PIC5088F
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose and repair the concern. the vehicle's xm radio only has xm preveiw channels.
- Bulletin:
- PIC5260A
- Component:
- 130000 visibility
- Summary:
- This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
- Bulletin:
- PIC5374D
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
- Bulletin:
- PIP5168E
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. the technician is to inspect for a sheared cam pin in the
- Bulletin:
- PIT5389A
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- This preliminary information communication advises the technician on the steps for diagnosing the concern. the vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
- Bulletin:
- PIT5485B
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
- Bulletin:
- PIT5485A
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
- Bulletin:
- PI0086D
- Component:
- 110000 electrical system
- Summary:
- This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues
- Bulletin:
- PI0373A
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
- Bulletin:
- PIC3278F
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. technician will need to determine what type of call the cu
- Bulletin:
- PIP5257
- Component:
- 060000 engine (pws)
- Summary:
- This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. technician will need to inspect the oil cooler if equipped fo
- Bulletin:
- PIT3271G
- Component:
- 350000 equipment
- Summary:
- This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. general motors will only support a tire calibration for tires that have been sized, tested and designed fo
- Bulletin:
- PIC5491J
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
- Bulletin:
- PIP5282A
- Component:
- 060000 engine (pws)
- Summary:
- This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. the monitor calculates the percent of oil life remaining, based on 3 pathways. the first pathway for oil l
- Bulletin:
- PIC5492E
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d-37 history in the vehicle communication interface module or telematics communication interface contro
- Bulletin:
- 01-03-10-003N
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (base warranty coverage). for vehic
- Bulletin:
- 02-00-89-002P
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
- Bulletin:
- 05-00-89-055F
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This warranty administration bulletin provide policy information for gm dealer empowerment program and goodwill procedures.
- Bulletin:
- 05-03-08-002H
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- Bulletin:
- 08-08-44-015H
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provides information on inappropriate warranty claims submitted for damaged radios and ipcs
- Bulletin:
- 99-00-89-019N
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provides information for the (gwm) and (wpc) on parts return program.
- Bulletin:
- PIT5236J
- Component:
- 118000 electrical system: software
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will need to ensure campaigns
- Bulletin:
- PIC5759B
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. dealer should advise the customer this is norm
- Bulletin:
- PIT4733K
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- This preliminary information communication provides information to the technician that customers may inquire as to the availability of onstar bluetooth on their vehicle. technician should be advised that vehicles with regular production opt
- Bulletin:
- PIP5180A
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. technician will need to perform fuel quality test, spark t
- Bulletin:
- GCUS-3-848
- Component:
- 353000 equipment:electrical
- Summary:
- 44180 02 - customer satisfaction. certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. dealers are to replace all applicable keys and lock cylinders with ne
- Bulletin:
- PIP5095D
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a service engine soon and may also have an oil or coolant leak. technician may find coolant or oil in a spark plug tube. if the spark
- Bulletin:
- 03-06-03-004U
- Component:
- 111000 electrical system:battery
- Summary:
- This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
- Bulletin:
- 10-08-110-001F
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provides information on proper use of floor mats.
- Bulletin:
- 11-00-89-005K
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This warranty administration bulletin provides information on dealer empowerment labor operations and customer enthusiasm.
- Bulletin:
- 17-NA-126
- Component:
- 203000 wheels:lugs/nuts/bolts
- Summary:
- This informational bulletin provides information on non-design intent wheel lock nuts and lug nuts.
- Bulletin:
- PI0281F
- Component:
- 356000 equipment adaptive
- Summary:
- This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- Bulletin:
- PIP5232B
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. it is recommended to inspe
- Bulletin:
- 03-08-46-004S
- Component:
- 118000 electrical system: software
- Summary:
- This informational bulletin provides information on onstar® vcim is currently restricted parts. by working closely with our dealers and technicians, through the part restriction process, the general motors team will gain a better understand
- Bulletin:
- 07-08-49-020L
- Component:
- 110000 electrical system
- Summary:
- This informational bulletin provides information for the ipc odometer programming method quick reference guide.
- Bulletin:
- 08-03-10-006F
- Component:
- 190000 tires
- Summary:
- This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of tire slowly goes flat, tire air loss, low tire pressure warning light illuminated, aluminum wheel bead seat
- Bulletin:
- 15-NA-017
- Component:
- 356000 equipment adaptive
- Summary:
- This warranty administration bulletin provides policy information on causal part requirements for transactions submitted to gm for payment.
- Bulletin:
- 99-00-89-019O
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provides information for the (gwm) and (wpc) on parts return program.
- Bulletin:
- 01-03-10-003O
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (base warranty coverage). for vehic
- Bulletin:
- 02-00-89-002Q
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
- Bulletin:
- 07-06-04-025L
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information on clicking/ticking sound/noise heard during cold start and that this should be considered a normal characteristic.
- Bulletin:
- 15-00-90-002A
- Component:
- 356000 equipment adaptive
- Summary:
- This informational bulletin provides information on installing the correct replacement spin-on oil filter when servicing.
- Bulletin:
- 16-NA-109
- Component:
- 010000 steering
- Summary:
- This technical bulletin provides a procedure inspecting for excess grease or sealant on the exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
- Bulletin:
- 16-NA-338
- Component:
- 103000 power train:automatic transmission
- Summary:
- This bulletin provides guidelines for dealers required to contact the pqc for engine or transmission assembly replacement and explains the pqc process, gwm transaction submission, vehicle service record retention and proper handling of asse
- Bulletin:
- 17-NA-052
- Component:
- 200000 wheels
- Summary:
- This informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
- Bulletin:
- PIP5191B
- Component:
- 113000 electrical system:starter assembly
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. technician will inspect the oil pump pick-up tube to block seal being
- Bulletin:
- PIP5216F
- Component:
- 060000 engine (pws)
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. technician will inspect the oil control solenoids for metal
- Bulletin:
- 00-06-01-026H
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
- Bulletin:
- 04-00-89-015P
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This warranty administration bulletin provide policy information on required operating procedures.
- Bulletin:
- 17-NA-170
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin explains the road force balancers and what they can do for customer concerns.
- Bulletin:
- 17-NA-244
- Component:
- 118000 electrical system: software
- Summary:
- This informational bulletin provides information on information on how to prevent inadvertent vehicle starting from key fob or onstar mobile application and where to locate the information for future use.
- Bulletin:
- PIP4959G
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. a customer may complain of misfires or roughness on cold start up with a p0300 diagnostic
- Bulletin:
- PIP5180B
- Component:
- 113000 electrical system:starter assembly
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. technician will need to perform fuel quality test, spark t
- Bulletin:
- PIP5095E
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a service engine soon and may also have an oil or coolant leak. technician may find coolant or oil in a spark plug tube. if the spark
- Bulletin:
- 16NA249
- Component:
- 060000 engine (pws)
- Summary:
- Low audible whine noise has been found to be transmitting from the balance shaft drive chain.
- Bulletin:
- 150089004B
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
- Bulletin:
- 150089005A
- Component:
- 060000 engine (pws)
- Summary:
- This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (u.s. only).
- Bulletin:
- 070849020M
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information for the ipc odometer programming method quick reference guide.
- Bulletin:
- PIP4112S
- Component:
- 063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
- Summary:
- This preliminary information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. the concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
- Bulletin:
- 16NA338
- Component:
- 060000 engine (pws)
- Summary:
- This bulletin provides guidelines for dealers required to contact the pqc for engine or transmission assembly replacement and explains the pqc process, gwm transaction submission, vehicle service record retention and proper handling of asse
- Bulletin:
- 030603004W
- Component:
- 111000 electrical system:battery
- Summary:
- This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
- Bulletin:
- 090604015C
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides a revision for 09-06-04-015b (vehicles sitting outside on dealer lots for extended periods with hard start/no start condition) to add the 2015-2018 model years.
- Bulletin:
- 090604026N
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information on identifying non-gm engine calibrations for gasoline engines using the tech 2 or gds 2 9u.s. and canada
- Bulletin:
- 110089005L
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This warranty administration bulletin provides information on dealer empowerment labor operations and customer enthusiasm.
- Bulletin:
- 17NA215
- Component:
- 110000 electrical system
- Summary:
- This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of red led, no wifi operation, and/or limited onstar® module functionality after onstar module replacement for another condition.
- Bulletin:
- 030089006P
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher csi scores.
- Bulletin:
- 060089031E
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information on oem and remanufactured engine and automatic transmission/transaxle identification.
- Bulletin:
- 18NA099
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information for use on a product assistance claim (pac), which is formally known as a product allegation resolution (par) claim.
- Bulletin:
- 080730035C
- Component:
- 100000 power train
- Summary:
- This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- Bulletin:
- 130089010B
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information to dealership personnel on policies regarding a product assistance claim (pac) within the courtesy transportation assistance program.
- Bulletin:
- PI0281G
- Component:
- 161100 structure: frame and members:underbody shields
- Summary:
- This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- Bulletin:
- PI0754C
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- This pi bulletin provides information on rear and side tempered glass spots (quench marks) and they are normal characteristic.
- Bulletin:
- 18NA072
- Component:
- 070000 fuel system, gasoline
- Summary:
- This technical bulletin provides a procedure to inspect the fuel system and replace the high pressure fuel pump if faulty for a reduced engine power, mil on, dtc p228c condition.
- Bulletin:
- 00-03-10-002K
- Component:
- 200000 wheels
- Summary:
- This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels.
- Bulletin:
- 03-00-89-006N
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher csi scores.
- Bulletin:
- 04-00-89-015O
- Component:
- 350000 equipment
- Summary:
- This warranty administration bulletin provide policy information on required operating procedures.
- Bulletin:
- 05-00-89-029D
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information on general motors dealership critical equipment requirements and recommendations.
- Bulletin:
- 00-03-10-003V
- Component:
- 190000 tires
- Summary:
- This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
- Bulletin:
- 01-03-10-003M
- Component:
- 190000 tires
- Summary:
- This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (base warranty coverage). for vehic
- Bulletin:
- 04-06-04-051D
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- This informational bulletin provides information for maintenance cleaning of the fuel injectors.
- Bulletin:
- 04-06-04-051E
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- This informational bulletin provides information for maintenance cleaning of the fuel injectors.
- Bulletin:
- 06-08-64-001D
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- This informational bulletin describes warranty part reviews where door glass had chips or scratches.
- Bulletin:
- 11-00-89-004B
- Component:
- 350000 equipment
- Summary:
- This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
- Bulletin:
- 16-NA-383
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
- Bulletin:
- 17-NA-157
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the incorrect filter.
- Bulletin:
- 17-NA-170
- Component:
- 350000 equipment
- Summary:
- This informational bulletin explains the road force balancers and what they can do for customer concerns.
- Bulletin:
- PIP4959F
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. a customer may complain of misfires or roughness on cold start up with a p0300 diagnostic
- Bulletin:
- 06-08-47-001M
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
- Bulletin:
- 15-08-44-001I
- Component:
- 118000 electrical system: software
- Summary:
- This informational bulletin provides information for the gm of canada onstar cellular communication upgrade to 3g/4g lte for vehicles that may need an upgrade.
- Bulletin:
- 16-NA-109
- Component:
- 010000 steering
- Summary:
- This technical bulletin provides a procedure inspecting for excess grease or sealant on the exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
- Bulletin:
- 17-NA-067
- Component:
- 110000 electrical system
- Summary:
- This informational bulletin provides information on on rare occasions, a security code input message with sps error code e5659, m5304, and/or m5530 may be displayed in tis2web when the technician is programming any module. if this concern i
- Bulletin:
- 99-04-20-002J
- Component:
- 020000 suspension
- Summary:
- This informational bulletin provides information on driveline clunk noise and what is acceptable and what is considered normal operations.
- Bulletin:
- PI0671A
- Component:
- 010000 steering
- Summary:
- This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
- Bulletin:
- PIP4112R
- Component:
- 100000 power train
- Summary:
- This preliminary information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. the concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
- Bulletin:
- 040730013D
- Component:
- 100000 power train
- Summary:
- This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or mil on due to aftermarket oil bath air filter use.
- Bulletin:
- 070604019F
- Component:
- 110000 electrical system
- Summary:
- This technical bulletin provides repair information for repairing the ip to body harness connector to correct a customer concern for intermittent malfunction indicator lamp (mil) illuminated with reduced engine power displayed and dtc p2138
- Bulletin:
- 16NA158
- Component:
- 350000 equipment
- Summary:
- This bulletin describes the dealer special tool loan program process.
- Bulletin:
- 16NA356
- Component:
- 350000 equipment
- Summary:
- This technical bulletin provides a procedure to clear the codes and re-evaluate the xm radio channels to correct a condition of audio muting when listening to some sirius xm channels but if they change channels they will find others that e
- Bulletin:
- 17NA346
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
- Bulletin:
- 000310003W
- Component:
- 190000 tires
- Summary:
- This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by general motors against defects in material or workmanship under the bumper-to-bumper new vehicle limited warranty.
- Bulletin:
- 080730026E
- Component:
- 100000 power train
- Summary:
- This informational bulletin provides information on some vehicles may rock or move slightly forward or rearward while in park at start up after cold soak. this condition may be accompanied by a clunk noise. this is a slight movement that is
- Bulletin:
- 120089007A
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
- Bulletin:
- 130232001E
- Component:
- 010000 steering
- Summary:
- This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
- Bulletin:
- 150603001C
- Component:
- 110000 electrical system
- Summary:
- This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- Bulletin:
- 040089015R
- Component:
- 350000 equipment
- Summary:
- This warranty administration bulletin provide policy information on required operating procedures.
- Bulletin:
- 050604022O
- Component:
- 070000 fuel system, gasoline
- Summary:
- This informational bulletin provides information on the top tier detergent gasoline licensed brands and the top tier diesel fuel licensed brands that are recommended for use in all gm vehicles.
- Bulletin:
- 070089036I
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
- Bulletin:
- 16NA075
- Component:
- 130000 visibility
- Summary:
- This bulletin provides procedures to correct a condition of power foldaway mirror glass shake, flutter at normal driving speeds
- Bulletin:
- 010310003P
- Component:
- 190000 tires
- Summary:
- This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by general motors against defects in material or workmanship under the new vehicle warranty (base warranty coverage). for vehic
- Bulletin:
- 050851001I
- Component:
- 350000 equipment
- Summary:
- This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- Bulletin:
- 060089026N
- Component:
- 104000 power train:transfer case (4-wheel drive)
- Summary:
- This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
- Bulletin:
- 060601010D
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
- Bulletin:
- 150603001D
- Component:
- 111000 electrical system:battery
- Summary:
- This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- Bulletin:
- PI0653E
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- This preliminary informational bulletin provides information on damaged, disassembled or improperly packaged turbochargers returned to warranty part center.
- Bulletin:
- 00-06-01-026J
- Component:
- 060000 engine and engine cooling
- Summary:
- This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
- Bulletin:
- 04-00-89-015Q
- Component:
- 350000 equipment
- Summary:
- This warranty administration bulletin provide policy information on required operating procedures.
- Bulletin:
- 08-08-44-029H
- Component:
- 350000 equipment
- Summary:
- This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for u.s. and canada dealers only.
- Bulletin:
- 13-08-116-001C
- Component:
- 353000 equipment:electrical
- Summary:
- The intent of this technical bulletin is to identify aftermarket aldl or dlc interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- Bulletin:
- 99-08-51-001D
- Component:
- 160000 structure
- Summary:
- Thins informational bulletin provides information on paint-less dent repair process.
- Bulletin:
- PIP5569
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward. this is the result of hooking up the active fuel injector tool incorrectly on vehicles equipp
- Bulletin:
- PIP5257B
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. technician will need to inspect the oil cooler if equipped fo
- Bulletin:
- PIP5095F
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician about vehicles that have a service engine soon and may also have an oil or coolant leak. technician may find coolant or oil in a spark plug tube. if the spark
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