2011 VAN HOOL TD925 Recalls (6)
- Campaign:
- 10V603000 on 12/05/2010
- Component:
- Visibility:rearview mirrors/devices:interior
- Manufactured:
- 05/31/2007 - 07/30/2010
- Affected:
- 1,673
- Defect:
- Van hool is recalling certain model year 2002 through 2011 transit buses and motorcoaches manufactured from august 2002 through october 2010, equipped with hadley remote mirror switches, part numbers 509vh and 509vh1f. the rear view mirror switch may overheat, causing the plastic housing to melt.
- Consequence:
- Excessive heating can cause a fire resulting in smoke, operator distraction, or personal injury. an overheated mirror switch could cause the exterior rear view mirrors to not operate. the mirrors may not adjust properly from the interior switch or operate poorly. therefore, the driver may not be able to have full use of the rear view mirror, increasing the risk of a crash.
- Correction:
- Van hool will notify owners via its dealer abc bus inc. owners will have the choice to perform the repair themselves or to take the vehicle(s) to an abc-location for repair, free of charge. the safety recall began on january 10, 2011. owners may contact the warranty administrator for abc bus, inc. toll free at 1-877-427-7278.
- Notes:
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 12V257000 on 06/06/2012
- Component:
- Electronic stability control
- Affected:
- 17
- Defect:
- Van hool is recalling certain model year 2010-2012 c2045, 2011-2012 t2140, 2010-2011 t2145 and 2011 td925 motorcoaches, equipped with meritor wabco electronic stability control (esc) modules, manufactured from august 2005, through september 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- Consequence:
- The vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- Correction:
- Van hool will notify owners via its dealer abc bus inc. and replace the control module free of charge. the recall began on july 2, 2012. owners may contact the warranty administrator for abc bus, inc. toll free at 1-877-427-7278.
- Notes:
- Van hool's recall number is p689.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
- Campaign:
- 12V323000 on 07/09/2012
- Component:
- Seats
- Affected:
- 152
- Defect:
- Van hool is recalling certain model year 2011-2012 td925 motorcoaches. for the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. thus, these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 207, "seating systems."
- Consequence:
- In the event of a crash, there is an increased risk of injury to the seat occupant.
- Correction:
- Van hool will notify owners via its dealer abc bus inc. and replace the riser and floor adapter plates free of charge. the recall began on november 15, 2012. owners may contact the warranty administrator for abc bus, inc. toll free at 1-877-427-7278.
- Notes:
- Van hool's recall campaign number is p698.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
- Campaign:
- 14V569000 on 09/16/2014
- Component:
- Steering
- Manufactured:
- 12/16/2010 - 02/13/2013
- Affected:
- 158
- Defect:
- Van hool n.v. (van hool) is recalling certain model year 2011-2013 td925 vehicles manufactured december 17, 2010, to february 14, 2013. in the affected vehicles, the front steering knuckle carrier may crack.
- Consequence:
- Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
- Correction:
- Van hool designated agent abc bus companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. the recall began on november 3, 2014. owners may contact abc bus companies customer service at 1-800-222-2875. van hool's number for this recall is p732.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V857000 on 11/28/2016
- Component:
- Steering
- Manufactured:
- 02/04/2010 - 11/12/2015
- Affected:
- 1,612
- Defect:
- Van hool n.v. (van hool) is recalling certain model year 2010-2014 c2045 and t2145; 2010 c3045; 2016 cx35; 2014-2016 cx45 and tx45; 2009-2016 td925; 2015-2016 tdx25 and tx40 and 2010-2013 t2140 motorcoaches. in the affected vehicles, the front steering knuckle carriers may crack.
- Consequence:
- Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
- Correction:
- Van hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from august 2009 through march 2011. carriers that were produced from april 2011 to december 2014 will be inspected by ultrasonic measurement and replaced as necessary. these repairs will be performed free of charge. the recall began on january 19, 2017. owners may contact abc bus, inc. at 1-877-427-7278. van hool's number for this recall is p855. note: this recall expands recalls 14v-569 and 15v-331.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V064000 on 02/01/2017
- Component:
- Steering:gear box (other than rack and pinion)
- Manufactured:
- 12/16/2010 - 09/04/2014
- Affected:
- 1,396
- Defect:
- Van hool n.v. (van hool) is recalling certain 2010-2014 c2045 and t2145 motorcoaches, 2014-2015 tx40 motorcoaches, 2014-2017 tx45 motorcoaches, 2011-2015 td925 motorcoaches, 2014-2016 cx45 motorcoaches and 2010-2013 t2140 motorcoaches. when the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
- Consequence:
- Reduced steering ability can increase the risk of a crash.
- Correction:
- Van hool will notify owners, and dealers will replace the steering box, free of charge. the recall began on february 21, 2017. owners may contact abc bus, inc. at 1-877-427-7278. van hool's number for this recall is p826.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2011 VAN HOOL TD925 TSBs (8)
- Bulletin:
- SB1241
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Van hool: the rear view mirror switch may overheat and cause a fire hazard and inoperative movement of mirrors. *rm
- Bulletin:
- SB1278
- Component:
- 010000 steering
- Summary:
- Vanhool: procedure on replacing pivot bearing of hydraulic steering cylinder. also recommendations for greasing. *cn
- Bulletin:
- SB1250
- Component:
- 160000 structure
- Summary:
- Field change service bulletin: to reinforce the td925 chassis in the drive axle area this procedure has been released to owners of affected van hool td925 coaches in order to reinforce and repair frame cracks if they exist on the cross mem
- Bulletin:
- SB1254
- Component:
- 350000 equipment
- Summary:
- Field change program: to inspect auxiliary structure around front axle for not properly executed welds on the vehicles affected by this bulletin there is a possibility that the welding bead between some tubes of the front axle auxiliary st
- Bulletin:
- SB1295
- Component:
- 200000 wheels
- Summary:
- Field change program: proper attachment and securement of 11vac cables above lh front wheel housing field reports have shown that the routing and the clamping of the 110vac cables above the lh front wheel housing on the coach interior can
- Bulletin:
- 1295
- Component:
- 200000 wheels
- Summary:
- Field change program: proper attachment and securement of 11vac cables above lh front wheel housing field reports have shown that the routing and the clamping of the 110vac cables above the lh front wheel housing on the coach interior can
- Bulletin:
- 1261A
- Component:
- 010000 steering
- Summary:
- Service information: bevel gear of front axle steering system service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20°c/-4°f). if the grease in the bevel gear becomes hard e
- Bulletin:
- SB1402
- Component:
- 114000 electrical system:wiring
- Summary:
- Van hool has determined that the parcel-rack lighting circuit is not well executed due to an error in the production process. on td925 vehicles, a connection in the parcel-rack lighting circuit is inadequate. the splicing of the electri
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