2011 TOYOTA HIGHLANDER HYBRID Recall
- Campaign:
- 15V689000 on 10/21/2015
- Component:
- Visibility:power window devices and controls
- Manufactured:
- 07/31/2008 - 12/30/2010
- Affected:
- 1,814,284
- Defect:
- Toyota motor company (toyota) is recalling certain model year 2009-2011 tundra, sequoia, corolla, corolla matrix and scion xb, 2008-2011 highlander and highlander hybrid, 2007 camry and camry hybrid, 2009 camry and camry hybrid, 2006-2011 rav4, 2006-2010 yaris, and 2009-2010 scion xd and pontiac vibe vehicles. during the manufacturing of the power window master switch (pwms), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
- Consequence:
- If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
- Correction:
- Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. if abnormality is found, the pwms circuit board will be replaced, free of charge. the recall is expected to begin december 20, 2015. owners may contact toyota customer service at 1-800-331-4331. toyota's number for this recall is c0m.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2011 TOYOTA HIGHLANDER HYBRID TSBs (81)
- Bulletin:
- TSB-0071-12
- Component:
- 060000 engine (pws)
- Summary:
- Toyota: certain vehicles, after a cold start, would run rough on initial start up. *pe
- Bulletin:
- TSB-0087-12
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe
- Bulletin:
- TC-12-011
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Toyota: see document search button for owner letter. exhaust gas control actuator may possible develop coolant leak causing check engine lamp and water temp indicator lamp to illuminate. models 2011-2012 highlander hv; model 2012 prius
- Bulletin:
- LSC-D0N
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- Toyota: see document search button for owner letter. during time of manufacturing, the rear driveshaft would disengage from inboard joint assembly, due to an assembly error, and vibrate and rattle inside of inboard joint, causing loud noi
- Bulletin:
- TC-14-034
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- Toyota: see document search button for owner letter. an enhancement warranty program, on certain vehicles, has been announced to provide warranty coverage for repairs relating to leakage or seepage engine oil cooler pipe. model 2007-11 s
- Bulletin:
- T-TT-0160-12
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- TC13-025
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0083-13
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0091-12
- Component:
- 162300 structure:body:door
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0141-13
- Component:
- 050000 parking brake
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0152-13
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0159-11
- Component:
- 162300 structure:body:door
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0187-12
- Component:
- 190000 tires
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0005-10
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0005-10
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0005-10
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0051-10
- Component:
- 353600 equipment:air conditioner
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0124-11
- Component:
- 190000 tires
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0223-13
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0234-13
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0246-13
- Component:
- 162320 structure:body:door/window:emergency exit
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0250-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0262-13
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-TT-0268-13
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0034-13
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0091-12
- Component:
- 162300 structure:body:door
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- T-SB-0198-11 REV
- Component:
- 100000 hybrid powertrain
- Summary:
- Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
- Bulletin:
- T-SB-0198-11 REV
- Component:
- 100000 hybrid powertrain
- Summary:
- Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
- Bulletin:
- T-TT-0395-16
- Component:
- 110000 electrical system
- Summary:
- Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
- Bulletin:
- C0F_DEALER 2/16
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- C0f expired on may 31, 2015.
- Bulletin:
- C0F_TECH 2/16
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- C0f expired on may 31, 2015.
- Bulletin:
- T-SB-0119-15
- Component:
- 110000 electrical system
- Summary:
- Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. this bulletin should be used in conjunction with the repair manual while performing rescue charge. the grx-5100 should be used
- Bulletin:
- T-SB-0012-13 REV
- Component:
- 060000 engine (pws)
- Summary:
- "tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bul
- Bulletin:
- T-TT-0381-16
- Component:
- 350000 equipment
- Summary:
- Tech tip: some customers may experience difficulty programming homelink.
- Bulletin:
- T-TT-0360-15
- Component:
- 350000 equipment
- Summary:
- Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. the customer's iphone is connected to the vehicle via bluetooth. the customer may complain of the f
- Bulletin:
- T-TT-0362-15
- Component:
- 060000 engine (pws)
- Summary:
- Tt: the vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the engine ecm has been interrupted.
- Bulletin:
- T-SB-0044-16
- Component:
- 350000 equipment
- Summary:
- Tsb: on some vehicles, when rapgard' is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard'
- Bulletin:
- T-SB-0043-14 Rev
- Component:
- 353000 equipment:electrical
- Summary:
- Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
- Bulletin:
- T-SB-0050-15
- Component:
- 060000 engine (pws)
- Summary:
- Tsb: some 2011 - 2015 model year highlander hv vehicles may exhibit a condition of mil "on" with dtc(s) p2111 and/or p0a0f after a cold soak. follow the repair procedure in this bulletin to address this condition.
- Bulletin:
- T-SB-0038-15
- Component:
- 162300 structure:body:door
- Summary:
- Tsb: some 2008 - 2013 model year highlander and highlander hv vehicles may exhibit a condition where the power back door does not close properly. the back door may get to the fully closed position and then reverse to the open position. in c
- Bulletin:
- T-SB-0091-12 Rev
- Component:
- 162300 structure:body:door
- Summary:
- Tsb: obsolete notice-june 12, 2015: this bulletin is now obsolete. please see t-sb-0038-15.
- Bulletin:
- T-SB-0083-13 Rev
- Component:
- 353600 equipment:air conditioner
- Summary:
- Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
- Bulletin:
- T-SB-0142-13 Rev
- Component:
- 353600 equipment:air conditioner
- Summary:
- Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. although there is no way to eliminate these odors, follow the general procedure in this bullet
- Bulletin:
- T-SB-0101-11 Rev
- Component:
- 110000 electrical system
- Summary:
- Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. many lubricants, cleaners, and automotive chemicals contain silicone or othe
- Bulletin:
- T-TT-0262-13 Rev
- Component:
- 060000 engine and engine cooling
- Summary:
- Tt: starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. there are multiple benefits of this oil. due to the them improved performance and durability of 0w-20 synthetic oil, to
- Bulletin:
- T-TT-0234-13 Rev
- Component:
- 353000 equipment:electrical
- Summary:
- Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
- Bulletin:
- T-TT-0337-15
- Component:
- 118000 electrical system: software
- Summary:
- Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
- Bulletin:
- T-SB-0040-08
- Component:
- 162000 structure:body
- Summary:
- Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard. t
- Bulletin:
- TT-0307-14 Rev2
- Component:
- 118000 electrical system: software
- Summary:
- Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
- Bulletin:
- T-TT-307-14 Rev1
- Component:
- 118000 electrical system: software
- Summary:
- Tt: customers complain of various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed throug
- Bulletin:
- T-SB-0038-15
- Component:
- 162300 structure:body:door
- Summary:
- Tsb: some 2008 - 2013 model year highlander and highlander hv vehicles may exhibit a condition where the power back door does not close properly. the back door may get to the fully closed position and then reverse to the open position. in c
- Bulletin:
- T-SB-0091-12 Rev
- Component:
- 162300 structure:body:door
- Summary:
- Tsb: obsolete notice-june 12, 2015: this bulletin is now obsolete. please see t-sb-0038-15.
- Bulletin:
- T-TT-307-14 Rev1
- Component:
- 353000 equipment:electrical
- Summary:
- Tt: customers complain of various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed throug
- Bulletin:
- T-SB-0040-08
- Component:
- 162000 structure:body
- Summary:
- Tsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard. t
- Bulletin:
- TT-0307-14 Rev2
- Component:
- 353000 equipment:electrical
- Summary:
- Tt: some customers may encounter various bluetooth connectivity concerns after upgrading to ios 8.0 and later. conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
- Bulletin:
- T-TT-0268-13 Rev
- Component:
- 353000 equipment:electrical
- Summary:
- Tt: some customers may encounter bluetooth® connectivity concerns such as: * difficulty to pair the phone. * intermittent bluetooth® failure to connect to the vehicle when first turning on the vehicle. * various bluetooth® audio function
- Bulletin:
- T-SB-0142-13 Rev
- Component:
- 353600 equipment:air conditioner
- Summary:
- Tsb: some 2004 - 2015 model year toyota vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. although there is no way to eliminate these odors, follow the general procedure in this bullet
- Bulletin:
- T-SB-0101-11 Rev
- Component:
- 110000 electrical system
- Summary:
- Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. many lubricants, cleaners, and automotive chemicals contain silicone or othe
- Bulletin:
- T-TT-0262-13 Rev
- Component:
- 060000 engine and engine cooling
- Summary:
- Tt: starting with 2010 model year, toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. there are multiple benefits of this oil. due to the them improved performance and durability of 0w-20 synthetic oil, to
- Bulletin:
- T-TT-0234-13 Rev
- Component:
- 353000 equipment:electrical
- Summary:
- Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicabilit
- Bulletin:
- T-TT-0337-15
- Component:
- 118000 electrical system: software
- Summary:
- Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
- Bulletin:
- T-SB-0043-14 Rev
- Component:
- 353000 equipment:electrical
- Summary:
- Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
- Bulletin:
- T-SB-0050-15
- Component:
- 060000 engine (pws)
- Summary:
- Tsb: some 2011 - 2015 model year highlander hv vehicles may exhibit a condition of mil "on" with dtc(s) p2111 and/or p0a0f after a cold soak. follow the repair procedure in this bulletin to address this condition.
- Bulletin:
- T-SB-0083-13 Rev
- Component:
- 353600 equipment:air conditioner
- Summary:
- Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
- Bulletin:
- T-SB-0304-17
- Component:
- 162300 structure:body:door
- Summary:
- Tsb: vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) may be available from toyota, provided the request meets one of the criteria lis
- Bulletin:
- T-SB-0134-16_Rev
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Tsb: revision notice october 30, 2017 rev1: * applicability has been updated to include 2018 model year vehicles. supersession notice the information contained in this bulletin supersedes sb no. t-sb-0012-13. flash reprogramming allows the
- Bulletin:
- T-SB-0162-13_Rev
- Component:
- 100000 hybrid powertrain
- Summary:
- Tsb: revision notice january 05, 2018 rev1: ? applicability has been updated to include 2012 ? 2017 camry hv and prius c, 2015 ? 2017 prius v, 2006 ? 2017 highlander hv, 2010 ? 2016 prius, and 2016 ? 2017 rav4 hv model year vehicles. ? th
- Bulletin:
- T-SB-0304-17_Rev
- Component:
- 350000 equipment
- Summary:
- Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, and t-sb-0144-08. service bulletin nos. pg021-88, pg015-89
- Bulletin:
- ZG4_Region Email
- Component:
- 162300 structure:body:door
- Summary:
- Region email: toyota is announcing a warranty enhancement program to extend the warranty coverage for the power back door on certain 2008 - 2013 model year highlander and highlander hybrid vehicles.
- Bulletin:
- ZG4 Region Lette
- Component:
- 162300 structure:body:door
- Summary:
- Region letter: certain 2008 - 2013 model year highlander and highlander hybrid vehicles may exhibit a condition where the power back door does not close properly. in some cases, the power back door may reach the fully closed position and th
- Bulletin:
- ZG4_Dealer Email
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Dealer email: toyota is announcing a warranty enhancement program to extend the warranty coverage for the power back door on certain 2008 - 2013 model year highlander and highlander hybrid vehicles.
- Bulletin:
- ZG4 Dealer Packa
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Dealer package: certain 2008 - 2013 model year highlander and highlander hybrid vehicles may exhibit a condition where the power back door does not close properly. in some cases, the power back door may reach the fully closed position and t
- Bulletin:
- ZG4 POL17-04 War
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Warranty policy bulletin pol17-04: toyota has received reports of customer concerns in which the power back door does not close properly. in some cases, the power back door may reach the fully close position and then reverse to the open po
- Bulletin:
- ZG4_POL17-04_War
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Warranty policy bulletin pol17-04: revised march 01, 2017: toyota has received reports of customer concerns in which the power back door does not close properly. in some cases, the power back door may reach the fully closed position and th
- Bulletin:
- ZG4_POL17-04_War
- Component:
- 110000 electrical system
- Summary:
- Warranty policy bulletin pol17-04: rev toyota has received reports of customer concerns in which the power back door does not close properly. in some cases, the power back door may reach the fully closed position and then reverse to the ope
- Bulletin:
- TTT-0337-15 Rev1
- Component:
- 118000 electrical system: software
- Summary:
- Tt: when updating either the navigation or radio firmware, verify the vehicle applicability before beginning the update.
- Bulletin:
- C0F_Dealer Lette
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- C0f expired on may 31, 2015.
- Bulletin:
- C0F_Technical In
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- C0f expired on may 31, 2015.
- Bulletin:
- T-SB-0044-16
- Component:
- 162000 structure:body
- Summary:
- Tsb: on some vehicles, when rapgard? is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard?
- Bulletin:
- ZG4 POL17-04
- Component:
- 110000 electrical system
- Summary:
- Warranty policy bulletin pol17-04: toyota has received reports of customer concerns in which the power back door does not close properly. in some cases, the power back door may reach the fully closed position and then reverse to the open po
- Bulletin:
- Safety Recall an
- Component:
- 350000 equipment
- Summary:
- Update on technician certification requirements.
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