2011 TIFFIN PHAETON Recalls (13)

Campaign:
10V512000 on 10/24/2010
Component:
Equipment
Affected:
62
Defect:
Tiffin motorhomes is recalling certain model year 2011 allegro, allegro bus, and phaeton rvs equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.
Consequence:
A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Correction:
Tiffin is working with atwood and will replace or repair the stoves free of charge. the safety recall began on october 28, 2010. owners may contact atwood at 1-574-266-4749 or tiffin 1-256-356-8661.
Notes:
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V082000 on 02/08/2011
Component:
Equipment:recreational vehicle
Affected:
10,683
Defect:
Tiffin motorhomes is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Consequence:
The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
Correction:
Tiffin motorhomes is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the safety recall began on february 17, 2011. owners may contact norcold at 1-800-767-9101.
Notes:
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V416000 on 08/15/2011
Component:
Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Affected:
149
Defect:
Tiffin is recalling certain model year 2010-2012 phaeton motorhomes with floor plans qbh, qkh, and qth that are built with 2010 epa-certified engines on powerglide chassis. the exhaust pipe is mounted too close to the underside of the floor.
Consequence:
Melting of the insulation can occur, possibly resulting in a fire.
Correction:
Tiffin will notify owners, and dealers will attach a heat shield to the bottom of the floor and an insulating sock or blanket will be wrapped around the exhaust pipe. these repairs will be performed free of charge. the recall began on september 19, 2011. owners may contact tiffin at 1-256-356-8661.
Notes:
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V452000 on 09/01/2011
Component:
Service brakes, hydraulic:pedals and linkages
Affected:
1,960
Defect:
Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. the adjustable brake pedal arm may loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function.
Consequence:
A loose brake pedal increases the risk of a crash.
Correction:
Damiler trucks (dtna) is performing recall repairs and notification to owners. the owners were initially notified by dtna trucks on december 22, 2009, and a follow up notice was mailed to owners on july 20, 2011. owners may contact dtna warranty claims department at 1-800-547-0712 or tiffin motorhomes at 1-256-356-8661 for more information.
Notes:
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V485000 on 09/27/2011
Component:
Engine and engine cooling
Manufactured:
08/31/2010 - 12/30/2010
Affected:
179
Defect:
Tiffin motorhomes is recalling certain model year 2011 allegro bus and phaeton recreational vehicles built on the powerglide chassis equipped with a cummins isx or isl diesel engine. the v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. a fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
Consequence:
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. if both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
Correction:
Tiffin motorhomes is working with cummins to identify and notify owners of the recall campaign. repairs will be performed by authorized cummins dealers free of charge. the safety recall began on october 10, 2011. owners may contact cummins at 1-812-377-5000 or tiffin motorhomes at 1-256-356-8661.
Notes:
Cummins' recall campaign number is c1154.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V547000 on 11/14/2011
Component:
Engine and engine cooling
Affected:
279
Defect:
Tiffin motorhomes, inc. (tiffin) is recalling certain model year 2011 allegro and phaeton recreational vehicles built on freightliner chassis and equipped with a cummins isc, isx, ism, or isl diesel engine. the v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. a fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
Consequence:
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. if both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
Correction:
Tiffin is working with cummins to identify and notify owners of the recall campaign. repairs will be performed by authorized cummins dealers free of charge. the safety recall began on october 10, 2011. owners may contact cummins at 1-812-377-5000 or tiffin at 1-256-356-8661.
Notes:
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
12V048000 on 02/08/2012
Component:
Engine and engine cooling
Affected:
13
Defect:
Tiffin is recalling certain model year 2011, 2012, and 2013 recreational vehicles, models phaeton and zephyr, equipped with a cummins isb, isc, isl, or isx diesel engine. the v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. a fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
Consequence:
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. if both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
Correction:
Tiffins is working with cummins to identify and notify owners of the recall campaign. repairs will be performed by authorized cummins dealers free of charge. owners may contact cummins at 1-812-377-5000 or tiffins at 256-356-8661.
Notes:
Cummins recall campaign number is c1154. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
14V271000 on 05/21/2014
Component:
Electrical system:fuses and circuit breakers
Affected:
4,414
Defect:
Tiffin motorhomes, inc. (tiffin) is recalling certain model year 2009-2011 allegro, 2010-2011 bus and breeze, and 2008-2011 phaeton and zephyr recreational vehicles, equipped with led clearance lights made by command electronics, inc. in the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
Consequence:
A short in the circuit board increases the risk of a fire.
Correction:
Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. the recall began on july 31, 2014. owners may contact tiffin customer service at 1-256-356-8661.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V271000 on 05/21/2014
Component:
Exterior lighting
Affected:
4,414
Defect:
Tiffin motorhomes, inc. (tiffin) is recalling certain model year 2009-2011 allegro, 2010-2011 bus and breeze, and 2008-2011 phaeton and zephyr recreational vehicles, equipped with led clearance lights made by command electronics, inc. in the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
Consequence:
A short in the circuit board increases the risk of a fire.
Correction:
Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. the recall began on july 31, 2014. owners may contact tiffin customer service at 1-256-356-8661.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V612000 on 09/29/2015
Component:
Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Manufactured:
06/30/2010 - 07/31/2011
Affected:
140
Defect:
Tiffin motorhomes, inc. (tiffin) is recalling certain model year 2010-2012 phaeton motorhomes built on powerglide chassis with floor plans qbh, qkh, and qth manufactured july 1, 2010, to august 1, 2011. the affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
Consequence:
Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
Correction:
Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. the recall began on december 1, 2015. owners may contact tiffin customer service at 1-256-356-8661. note: although these vehicles may have been previously repaired for this condition under recall number 11v-416, it is important that the affected vehicles receive the revised remedy of this recall.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V880000 on 12/27/2015
Component:
Equipment:recreational vehicle
Affected:
14,889
Defect:
Tiffin motorhomes (tiffin) is recalling certain model year 2007-2015 motorhomes manufactured may 1, 2007, to december 31, 2014, equipped with certain coachstep double and triple electric steps. the bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. as a result, the steps may not remain in the expected position and may become unstable.
Consequence:
Unstable entry and exit steps increase the risk of injury.
Correction:
Dealers will install a retainer bracket on the double step assemblies and the coachstep linkage assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. the recall began on ferbuary 10, 2016. owners may contact tiffin customer service at 1-256-356-8661, or lippert customer service at 1-574-537-8900.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V532000 on 07/12/2016
Component:
Visibility:windshield wiper/washer
Manufactured:
12/31/2010 - 12/30/2011
Affected:
10,351
Defect:
Tiffin motorhomes, inc. (tiffin) is recalling certain model year 2007-2011 allegro, allegro bus, phaeton, and zephyr motorhomes, 2007-2010 allegro bay motorhomes, and 2010-2011 allegro breeze motorhomes. the windshield wiper arms on the affected vehicles may break off.
Consequence:
If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
Correction:
Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. the recall began on august 19, 2016. owners may contact tiffin customer service at 1-256-356-8661. tiffin's number for this recall is tiff-100.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V841000 on 12/27/2017
Component:
Equipment
Manufactured:
12/31/2002 - 11/29/2017
Affected:
24,048
Defect:
Tiffin motorhomes, inc. (tiffin) is recalling certain 2009-2018 allegro and allegro red, bus and phaeton vehicles, 2009-2010 bay vehicles, 2011-2018 breeze vehicles, and 2009-2015, and 2017-2018 zephyr vehicles. these motorhomes are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Correction:
Tiffin will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on february 5, 2018. owners may contact kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. owners may also contact tiffin customer service at 1-256-356-8661.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2011 TIFFIN PHAETON TSBs (12)

Bulletin:
SB-34
Component:
063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Summary:
Tiffin motorhome: see documents related to recall 11v-416 for owner letter. the insulation can melt due to exhaust pipe being mounted to close to underside of floor. this could result in a possible fire. *pe
Bulletin:
RC-11V-416
Component:
063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Summary:
Tiffin motorhomes: the insulation can melt and possible cause a fire due to exhaust pipe being mount too close to underside of floor. *pe
Bulletin:
WI-0188
Component:
063000 engine and engine cooling:exhaust system
Summary:
Tiffin motorhomes: information provided regarding the heat shield and heat sock being added to powerglide 40qth pheaton. no model years provided. *pe
Bulletin:
WI-0189
Component:
350000 equipment
Summary:
Tiffin motorhomes: see document search button for owner letter. information is being provided to help prevent water from entering the unit and coming into contact with wooden floor by using sealing underneath black plastic corner covers
Bulletin:
SB-32
Component:
162900 structure:body:roof and pillars
Summary:
Tiffin motorhomes: see document search button for owner letter. information pertaining to the potential leakage of the fiberglass roof cap on certain motorhomes. *pe
Bulletin:
TC-2011-296
Component:
063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Summary:
Tiffin motorhomes: see document search button for owner letter. formerly sb-34. information pertaining to certain motorhomes in regards to the exhaust shield (powerglide) which is mounted too close to underside of floor. *pe
Bulletin:
C85-C86AC
Component:
350000 equipment
Summary:
Tiffin motorhomes: tsb contains notification of owner letter. select document search button below. all tiffin motorhomes will be installing 2 back screws of the c85 and c86 a/c's to the roof of all tiffin motorhomes. *ta.
Bulletin:
SB-36
Component:
353600 equipment:air conditioner
Summary:
Tiffin motorhomes: tsb contains notification of owner letter. select document search button below. two screws was not installed on the air condition units on the roof. *ta updated 11/24/15. *pe
Bulletin:
WI-196
Component:
351000 equipment:recreational vehicle
Summary:
Tiffin motorhomes: tsb contains notification of owner letter. select document search button below. some tiffin motorhomes need driver/passenger seatbelts tightened on the mounting brackets located on the driver/passenger sidewall. *ta
Bulletin:
WI-269
Component:
063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Summary:
Tiffin motorhomes: exhaust tip and pipes to the muffler on phaeton models needs to be installed. *ta
Bulletin:
16AWG
Component:
113100 electrical system:starter assembly:solenoid
Summary:
Rv: instructions on how to install the charge solenoid wiring in a rv or vehicle. *ta
Bulletin:
Letter to dealer
Component:
355200 equipment:other:owners/service/other manual
Summary:
This was a letter to our dealers we sent out when we first heard of the kidde fire extinguisher recall, even though it was still unofficial. we knew our coaches on the dealers' lots contained kidde and could not be sold unreplaced.

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