2011 RAM 3500 Recalls (6)
- Campaign:
- 11V350000 on 07/10/2011
- Component:
- Steering:linkages:tie rod assembly
- Manufactured:
- 02/13/2008 - 03/27/2011
- Affected:
- 242,780
- Defect:
- Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.
- Consequence:
- This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
- Correction:
- Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403.
- Notes:
- Chrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 13V529000 on 11/06/2013
- Component:
- Steering:linkages:tie rod assembly
- Manufactured:
- 02/13/2008 - 12/21/2012
- Affected:
- 271,733
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2008-2012 ram 2500 4x4 and 3500 4x4 trucks, 2008-2012 dodge ram 3500 4x2 cab chassis, and model year 2008 dodge ram 1500 mega cab 4x4. the left tie rod assembly may break.
- Consequence:
- A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
- Correction:
- Chrysler notified owners on january 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. on or about february 27, 2014, chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about april 14, 2014. in july 2015, and under a consent order with nhtsa, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new dodge, jeep, chrysler, or fiat vehicle. chrysler will notify owners of the new recall options in a letter expected to be mailed on august 31, 2015. owners may contact chrysler at 1-800-247-9753. chrysler's recall campaign number is n49.
- Notes:
- This recall supersedes tie rod recall 11v350. vehicles that were previously remedied under recall 11v350 are also affected by this campaign. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V635000 on 10/07/2014
- Component:
- Engine and engine cooling:engine:diesel
- Manufactured:
- 03/26/2009 - 09/04/2013
- Affected:
- 315,325
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. in the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence:
- If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. chrysler issued interim notification to owners on december 8, 2014. the recall began on april 27, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p65.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V635000 on 10/07/2014
- Component:
- Fuel system, diesel
- Manufactured:
- 03/26/2009 - 09/04/2013
- Affected:
- 315,325
- Defect:
- Chrysler group llc (chrysler) is recalling certain model year 2010-2014 ram 2500, 3500, 4500, and 5500 trucks manufactured march 27, 2009, to september 5, 2013. in the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence:
- If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. chrysler issued interim notification to owners on december 8, 2014. the recall began on april 27, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p65.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V739000 on 10/12/2016
- Component:
- Electrical system:alternator/generator/regulator
- Manufactured:
- 02/23/2010 - 06/08/2013
- Affected:
- 74,811
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2011-2014 dodge charger police vehicles, 2007-2013 ram 3500 cab chassis, 2008-2013 ram 4500 and 5500 cab chassis, and 2013 ram 2500 and 3500 vehicles. the affected vehicles have a 220 amp alternator that may suddenly fail.
- Consequence:
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. there is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. the recall began on december 23, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s68.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V821000 on 12/21/2017
- Component:
- Power train:automatic transmission:lever and linkage:column shift
- Manufactured:
- 08/31/2009 - 12/30/2016
- Affected:
- 1,482,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2011 RAM 3500 TSBs (128)
- Bulletin:
- SB19-001-11 REVA
- Component:
- 017500 steering:linkages:tie rod assembly
- Summary:
- Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe
- Bulletin:
- SB-21-011-11
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Dodge: information regarding transmission control module (tcm) reprogramming with new software. truck in third and fourth gear, and at maximum gross combined weight, its difficult to climb steep grades. *pe
- Bulletin:
- 18-012-12
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Chrysler: this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. *js updated 5/20/13. *pe
- Bulletin:
- 18-013-12
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Chrsyler: flash: diagnostic and system improvements. this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with the new software. *js
- Bulletin:
- CSN-L-38
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Dodge: see document search button for owner letter. there may be cracks in windshield washer fluid reservoir that allows the washer fluid to leak out. *pe
- Bulletin:
- SB-18-013-13
- Component:
- 060000 engine (pws)
- Summary:
- Dodge: bulletin providing information on the selective erasing and reprogramming of engine control module (ecm) with new software. models 2011 ram cab chassis. *pe
- Bulletin:
- MDH020321
- Component:
- 062300 engine and engine cooling:cooling system:hose
- Summary:
- This tsb contains an owner notification letter. see document search button for owners letter. fiat chrysler 2011-2012 ram truck cab chassis (3500 series), (4500/5500 series). the coolant hose bundles for the def and all hose clamps related
- Bulletin:
- 08-010-13
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-026-13REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-012-12REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-016-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-001-13REV.A
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-002-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-002-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-003-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-004-12
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-004-013
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-005-14
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-006-13
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 25-004-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- D-13-13
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- D-13-45
- Component:
- 107000 power train:axle hubs
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-103-15
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-066-16
- Component:
- 060000 engine (pws)
- Summary:
- "flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with updated software. illumination. upon further investigation the technician may find the following diagnost
- Bulletin:
- 18-066-16 REV. A
- Component:
- 070000 fuel system, gasoline
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with updated software. some customers may describe one or more of the following: mil illumination upon furthe
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 08-053-12
- Component:
- 118000 electrical system: software
- Summary:
- Flash: rhr, rhw or rhp radio software enhancements this bulletin involves upgrading the software on the rhr, rhw or rhp radio. the customer may experience one or more of the following conditions. erratic alternate frequency switching (in
- Bulletin:
- 18-012-12 REV. A
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Flash: diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. pickup trucks equipped with a 6.7l cummins diesel have software improvements/enhancem
- Bulletin:
- 14-005-12
- Component:
- 350000 equipment
- Summary:
- Heavy duty filtration mopar retrofit or add on parts available
- Bulletin:
- 25-004-12
- Component:
- 110000 electrical system
- Summary:
- Malfunction indicator lamp illumination due to oxygen sensor this bulletin involves replacement of the oxygen sensor connectors for any oxygen sensor related dtc. do not replace any parts prior to performing this bulletin and the verific
- Bulletin:
- 25-002-13
- Component:
- 080000 fuel system, diesel
- Summary:
- Mil illumination due to p1c56 - nox sensor intermittent - bank 1 sensor 2 this bulletin involves verifying excessive diesel exhaust fluid (def) deposits in the decomposition tube collected and if present, replacing the catalytic converter
- Bulletin:
- 08-010-13
- Component:
- 350000 equipment
- Summary:
- Fluid leak from washer reservoir (x44 warranty extension 5 years/100,000 miles (160,000 kms)) this bulletin involves inspecting and/or replacing the washer reservoir. a customer may have a condition where fluid is leaking from the washer
- Bulletin:
- 9002688
- Component:
- 110000 electrical system
- Summary:
- 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes p0201, p0202, p0203, p0204, p0205, and/or p0206, please make sure that the wiring loom and/or
- Bulletin:
- 25-003-13
- Component:
- 100000 power train
- Summary:
- Malfunction indicator lamp illumination due to oxygen sensor inspecting for the part number of the transmission harness and based on the part number suffix, determining if the oxygen sensor module connector requires repair. some model year
- Bulletin:
- 18-013-13
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Flash: engine systems and pto enhancements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. cab chassis trucks equipped with a 6.7l cummins diesel have a number of software im
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 5LT86XDVA$
- Component:
- 160000 structure
- Summary:
- Center console if vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. check for a green dot sticker on the back of the console behind the rear panel by th
- Bulletin:
- 08-053-12
- Component:
- 118000 electrical system: software
- Summary:
- Flash: rhr, rhw or rhp radio software enhancements this bulletin involves upgrading the software on the rhr, rhw or rhp radio. the customer may experience one or more of the following conditions. erratic alternate frequency switching (in
- Bulletin:
- 18-012-12 REV. A
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Flash: diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. pickup trucks equipped with a 6.7l cummins diesel have software improvements/enhance
- Bulletin:
- 14-005-12
- Component:
- 092300 fuel system, other:fuel filter
- Summary:
- Heavy duty filtration mopar retrofit or add on parts available
- Bulletin:
- 25-003-13
- Component:
- 100000 power train
- Summary:
- Malfunction indicator lamp illumination due to oxygen sensor inspecting for the part number of the transmission harness and based on the part number suffix, determining if the oxygen sensor module connector requires repair. some model yea
- Bulletin:
- 25-004-12
- Component:
- 110000 electrical system
- Summary:
- Malfunction indicator lamp illumination due to oxygen sensor this bulletin involves replacement of the oxygen sensor connectors for any oxygen sensor related dtc. do not replace any parts prior to performing this bulletin and the verific
- Bulletin:
- 18-013-13
- Component:
- 060000 engine (pws)
- Summary:
- Flash: engine systems and pto enhancements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. cab chassis trucks equipped with a 6.7l cummins diesel have a number of software im
- Bulletin:
- 25-001-13 REV. A
- Component:
- 060000 engine and engine cooling
- Summary:
- Mil illumination due to p2000, p2a00 and/or p2a01 front o2 sensor. customer may experience mil illumination. further investigation by the technician may find one or more of the following dtc(s) present: p2000 - nox absorber efficiency
- Bulletin:
- 18-022-13
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Cummins 6.7l turbo diesel common diagnostic process new 6.7l cummins®turbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
- Bulletin:
- 9002350
- Component:
- 110000 electrical system
- Summary:
- Part description: integrated trailer brake module issue description: before replacing an integrated trailer brake module (itbm) please review the following items.~ 1. the itbm does not control the trailer lights. if the trailer lights
- Bulletin:
- 9002228
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Part description: rear window glass assembly issue description: issue 1: [p/n 55277406aa]~ it is not necessary to replace the entire rear power window glass assembly when the rubber channel on top of sliding glass is falling out. order
- Bulletin:
- 08-027-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Rhr radio software enhancements this bulletin involves upgrading the software on the rhr radio. the customer may experience one or more of the following conditions. enhancements to the loss of preset condition. lost channel presets,
- Bulletin:
- 18-016-14
- Component:
- 080000 fuel system, diesel
- Summary:
- Cummins 6.7l turbo diesel common diagnostic process new 6.7l cummins®turbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 08-031-16
- Component:
- 353000 equipment:electrical
- Summary:
- Hands free module prompts begin erroneously this bulletin involves diagnosing and based on outcome, either performing a usb flash or replacing the mopar accessory hands free module (hfm). a customer may experience the uconnect prompts be
- Bulletin:
- 25-002-13
- Component:
- 060000 engine and engine cooling
- Summary:
- Mil illumination due to p1c56 - nox sensor intermittent - bank 1 sensor 2 this bulletin involves verifying excessive diesel exhaust fluid (def) deposits in the decomposition tube collected and if present, replacing the catalytic converter
- Bulletin:
- 08-010-13
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Fluid leak from washer reservoir (x44 warranty extension 5 years/100,000 miles (160,000 kms)) this bulletin involves inspecting and/or replacing the washer reservoir. a customer may have a condition where fluid is leaking from the washer
- Bulletin:
- 9002688
- Component:
- 060000 engine and engine cooling
- Summary:
- 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes p0201, p0202, p0203, p0204, p0205, and/or p0206, please make sure that the wiring loom and/or
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- 9002735
- Component:
- 280000 back over prevention
- Summary:
- Part description: park view rear back-up camera kit issue description: the wiring instructions for the mopar accessory backup camera kit has changed on the ram 2011 and 2012 model years.the l1 circuit is wt/rd. please make sure the ins
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- 9001762
- Component:
- 060000 engine and engine cooling
- Summary:
- Part description: thermostat, engine issue description: important! there has been an application change to the cummins turbo diesel thermostat. when replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012
- Bulletin:
- 25-005-14
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
- Bulletin:
- 55372070A$
- Component:
- 126000 exterior lighting:turn signal
- Summary:
- Mirror, outside rearview replacement outside rearview mirror assembly comes equipped with turn signal and auxiliary (puddle) light. if turn signal/puddle lamp is visually different from oe, you will need to swap the original lamp to the
- Bulletin:
- 68302824A$
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Auxiliary lamp, outside mirror the auxiliary lamp (puddle lamp) in the outside rearview mirror has been revised. ensure it visually matches the puddle light on the opposite mirror. if not, both sides will need to be replaced
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 25-001-17
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
- Bulletin:
- 25-002-13
- Component:
- 060000 engine and engine cooling
- Summary:
- Mil illumination due to p1c56 - nox sensor intermittent - bank 1 sensor 2 this bulletin involves verifying excessive diesel exhaust fluid (def) deposits in the decomposition tube collected and if present, replacing the catalytic converter
- Bulletin:
- 08-010-13
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Fluid leak from washer reservoir (x44 warranty extension 5 years/100,000 miles (160,000 kms)) this bulletin involves inspecting and/or replacing the washer reservoir. a customer may have a condition where fluid is leaking from the washer
- Bulletin:
- 9002688
- Component:
- 060000 engine and engine cooling
- Summary:
- 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes p0201, p0202, p0203, p0204, p0205, and/or p0206, please make sure that the wiring loom and/or
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 18-066-16
- Component:
- 100000 power train
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with updated software. illumination. upon further investigation the technician may find the following diagnosti
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- 68302828A$
- Component:
- 130000 visibility
- Summary:
- Turn signal, outside rearview mirror the turn signal in the outside rearview mirror has been revised. ensure it visually matches the turn signal on the opposite mirror. if not, both sides will need to be replaced.
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 68315574A$
- Component:
- 350000 equipment
- Summary:
- Bumper kit if you are ordering a center console bumper kit to repair a vehicle for tsb 23-001- 16 or rrt 16-011 and you receive kit pn 68315574aa, discard the instruction sheet shipped with the kit and reference tsb 23-001-16 rev. b for
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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