2011 PREVOST X3-45 Recalls (11)

Campaign:
11V135000 on 02/28/2011
Component:
Fuel system, other:storage:tank assembly
Manufactured:
09/30/2010 - 02/15/2011
Affected:
48
Defect:
Prevost is recalling certain model year 2010 h3-45, model year 2011 vip-45 and x3-45 motor coaches manufactured from october 2010 through february 2011. the welding on the fuel tank supports is insufficient and could leading to the metal supports contacting the ground.
Consequence:
Should the metal supports contacting the ground underneath the vehicle could result in an undercarriage fire.
Correction:
Dealers will inspect and add redesigned support breaks free of charge. the safety recall began on april 14, 2011. owners may contact prevost at 418-883-2888
Notes:
Prevost safety recall no. sr11-10.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
12V303000 on 06/28/2012
Component:
Vehicle speed control:accelerator pedal
Affected:
400
Defect:
Prevost is recalling certain model year 2007-2011 h3-45 and model year 2009-2011 x3-45 coaches equipped with volvo d13 engines. the accelerator pedal throttle position sensor may be inoperative due to a permanent idle signal.
Consequence:
If this occurs, the vehicle may stop responding to input from the accelerator pedal, and thus become stopped in traffic, increasing the risk of a crash.
Correction:
Prevost will notify owners, and dealers will replace the accelerator pedal throttle sensor, free of charge. the safety recall began on july 13, 2012. owners may contact prevost at 1-418-883-2888.
Notes:
The prevost recall campaign number is sr12-16. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-423 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Campaign:
12V337000 on 07/18/2012
Component:
Electrical system
Manufactured:
11/23/2010 - 07/02/2012
Affected:
293
Defect:
Prevost is recalling certain model year 2011-2013 x3-45 and xlii entertainer bus vehicles, manufactured from november 24, 2010, through july 3, 2012. the power cable may come in contact, or rub against sharp, abrasive edges.
Consequence:
If this occurs, a short-circuit, or fire may result, increasing the risk of personal injury.
Correction:
Prevost will notify owners, and dealers will inspect and, as necessary, repair the power cables free of charge. the safety recall is expected to begin during august 2012. owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes:
The prevost recall campaign number is sr12-26.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov
Campaign:
12V564000 on 12/06/2012
Component:
Equipment
Manufactured:
06/02/2010 - 08/24/2011
Affected:
87
Defect:
Prevost is recalling certain model year 2011-2012 x3-45 coach buses manufactured june 3, 2010, through august 25, 2011 and equipped with an automatic fire detection and suppression system (afss). as built, the affected vehicles have the afss storage tank in the engine compartment. high temperatures in the engine compartment area may cause the pressure relief valve to release the contents of the afss storage tank.
Consequence:
If the event of a fire, the afss may not operate as designed, increasing the risk of injury to the coach occupants.
Correction:
Prevost will notify owners, and dealers will relocate the extinguisher storage tank, free of charge. the recall began on december 19, 2012. owners may contact prevost at 1-418-883-2888 x 6558.
Notes:
Prevost's campaign recall number is sr12-47.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
12V600000 on 12/26/2012
Component:
Suspension:front
Manufactured:
03/24/2011 - 03/19/2012
Affected:
196
Defect:
Prevost is recalling certain model year 2011 and 2012 x3-45 prevost coaches manufactured from march 25, 2011, through march 20, 2012. the left side radius rod support for the front i-beam suspension system may have been made from the wrong materials and thus, may suddenly break.
Consequence:
If the rod breaks while the vehicle is in use, stability and vehicle control may be lost, increasing the risk of a crash.
Correction:
Prevost will notify owners, and dealers will insepct the vehicles and replace any affected radius rod supports, free of charge. the recall began on january 28, 2013. owners may contact prevost at 1-418-883-2888.
Notes:
Prevost's recall campaign number is sr13-01.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
13V039000 on 02/06/2013
Component:
Vehicle speed control:accelerator pedal
Affected:
1,033
Defect:
Prevost is recalling certain model year 2008-2013 x3-45, h3-41 and h3-45 coaches, model year 2011-2013 h3-45 vip coaches, model year 2012-2013 x3-45 vip coaches, and model year 2009-2013 xlii-45 entertainer coaches manufactured from may 16, 2007, through march 14, 2013 and equipped with volvo engines. certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.
Consequence:
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Correction:
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. the recall began on may 2, 2013. owners may contact prevost at 1-418-831-2046.
Notes:
The prevost recall campaign number is sr13-07.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V206000 on 04/22/2014
Component:
Seat belts
Manufactured:
04/30/2010 - 11/06/2013
Affected:
80
Defect:
Prevost cars, inc. (prevost) is recalling certain model year 2010-2013 x3-45 and 2010-2014 h3-45 coaches manufactured may 1, 2010, through november 7, 2013, and equipped with amaya seats with a seat base that can be raised to accommodate wheel chairs. when the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to the seat belt.
Consequence:
A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.
Correction:
Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. the recall began on june 16, 2014. owners may contact prevost customer service at 1-877-773-8678. prevost's number for this recall is sr14-26.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V122000 on 03/01/2015
Component:
Fuel system, diesel
Manufactured:
07/04/2007 - 05/10/2012
Affected:
455
Defect:
Prevost cars, inc. (prevost) is recalling certain model year 2007-2012 xlii, x3-45, h3-41, h3-45, and h3-45 vip vehicles manufactured july 5, 2007, to may 11, 2012. the affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Consequence:
The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Correction:
Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. the recall began on march 26, 2015. owners may contact prevost customer service at 1-418-883-3391. prevost's number for this recall is sr15-04.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V348000 on 06/04/2015
Component:
Electrical system:wiring
Manufactured:
11/29/2009 - 08/11/2014
Affected:
452
Defect:
Prevost cars, inc. (prevost) is recalling certain model year 2010-2014 x3-45, xlii-45, h3-41, and h3-45 coaches manufactured november 30, 2009, to august 12, 2014. in the affected vehicles, the wires for the automatic fire suppression system (afss) linear thermal detector (ltd) may be damaged by temperatures in the engine compartment.
Consequence:
The damaged wires may activate the afss and shutdown the engine, increasing the risk of a vehicle crash.
Correction:
Prevost will notify owners, and dealers will relocate the afss ltd wiring, free of charge. the recall began on july 17, 2015. owners may contact prevost customer service at 1-800-463-7738. prevost's number for this recall is sr15-30.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V618000 on 10/04/2017
Component:
Fuel system, diesel:storage:tank assembly
Manufactured:
10/05/2008 - 09/29/2017
Affected:
3,163
Defect:
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. the fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence:
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. either scenario increases the risk of a crash.
Correction:
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. the recall began on december 4, 2017. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr17-28.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V737000 on 11/21/2017
Component:
Equipment
Manufactured:
05/04/2008 - 09/29/2017
Affected:
1,989
Defect:
Prevost cars, inc. (prevost) is recalling certain 2009-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, and x3-45 vip entertainer vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Correction:
Prevost will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. prevost issued an interim notification to owners on february 13, 2018. owners may contact prevost customer service at 1-866-870-2046, or kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "product safety recall" for more information. prevost's number for this recall is sr17-31.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2011 PREVOST X3-45 TSBs (38)

Bulletin:
SCI11-11
Component:
980000 unknown or other
Summary:
Prevost: kidde fire extinguisher control head replacement. *kb updated 5/9/2012. *kb
Bulletin:
WB12-05
Component:
980000 unknown or other
Summary:
Prevost: automatic fire suppression system (afss) extinguisher cylinder relocation. *kb
Bulletin:
WB11-29A
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Prevost: volvo d13 engine us10 version: engine control module (ecm) and aftertreatment control module (acm) software updates. *kb
Bulletin:
SP11-12
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Prevost: volvo d13 engine epa2010 - retightening of conical injector yoke screw. *kb
Bulletin:
SP-12-01-A
Component:
060000 engine (pws)
Summary:
Prevost: information is being provided regarding two procedure methods of pinning or replacing the double idler gear, on certain vehicles engine, that is necessary. *pe updated 4/5/13. *pe
Bulletin:
WB-12-18
Component:
115000 electrical system:fuses and circuit breakers
Summary:
Prevost: power is not removed when unplugging fuse f45 to fire protection panel on driver's left console where modification of harness must be performed. models 2012-2013 h3-41, h3-45, x3-45, xlii-45 (coach, commuter & vip shell). *
Bulletin:
MI-12-48
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
Prevost: if rubbing found on 4 inch od turbo outlet pipe, after closing support bracket, then to increase clearance between involved components, a modification of support bracket must be performed. no model or model years listed. *
Bulletin:
WB-12-31
Component:
350000 equipment
Summary:
Prevost: information being provided regarding the replacement of dipstick on certain coaches. models 2009-2013 h3-45, h3-41, x3-45, xl11-45, x3-45. *pe
Bulletin:
WB-13-29
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Prevost: a corrective measure is required due to bolts loosen by being tightened to part made of rubber, causing the radiator fan clutch tripod to come loose and striking radiator core. *pe
Bulletin:
MI-13-46
Component:
110000 electrical system
Summary:
Prevost: the combined charging and starting system f81 fuse, on some coaches, can unexpectedly blow and need a 3 amp diode to corresponding 24co circuit to prevent electrical back flow to fuse. models 2011-2013 h3, h3-45 vip converted, x
Bulletin:
WB-13-91
Component:
130000 visibility/wiper (pws)
Summary:
Prevost: information provided on replacing valeo wiper motor with bosch wiper motor. model 2011-2012 x3-45 commuter, coaches. *pe
Bulletin:
SP-15-16
Component:
350000 equipment
Summary:
Prevost: rear junction box connections need inspected with clean terminals and termin8r lubricant or black color guard should be applied following required procedure. model 2011-14 x3-45 (gli). *pe
Bulletin:
SP-15-20-2
Component:
060000 engine (pws)
Summary:
Prevost: on some buses, by vin, will have installed the j-1939 can2 engine subnet cable overlay, due to intermittent logging. model 2011-13 x3-45. *pe
Bulletin:
SP-15-21
Component:
350000 equipment
Summary:
Prevost: on some buses, the junction rear component box cover would be replaced to prevent premature corrosion. model x3-45. *pe
Bulletin:
SP-15-33
Component:
350000 equipment
Summary:
Prevost: some buses will need replacements of certain components-pcj oil pressure sensor, ats doser module and piston cooling reduction valve. model 2011-12 x3-45. *pe
Bulletin:
SP-15-309
Component:
112000 electrical system:alternator/generator/regulator
Summary:
Prevost: bosch hd 10 alternator connections, on some buses, need to be inspected and may need other parts and materials, if required. model 2011-14. *pe
Bulletin:
SP15-17A
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SP15-21
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
SP15-33
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
IS-08080A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
When replacing a vehicle sound selector model vss04 with a new sound selector model vss05, an interface harness is required to connect the vehicle harness to the new sound selector model and a new vss05 compatible radio unit must also be in
Bulletin:
MI16-34
Component:
100000 power train
Summary:
"this maintenance information describes the steps to be followed on your computer to add the volvo engine brake auto mode on the vehicle. the auto mode may be added on us10 and obd13 vehicles that were built before the introduction of the
Bulletin:
SP15-17A
Component:
060000 engine (pws)
Summary:
On the vehicles affected by this bulletin, replace the engine harness as described in the following procedure.
Bulletin:
SP15-21
Component:
110000 electrical system
Summary:
On the vehicles affected by this bulletin, to prevent premature corrosion of the rear junction box components, replace the junction box cover with a late model "central mount" cover.
Bulletin:
SP15-33A
Component:
060000 engine (pws)
Summary:
On the vehicles affected by this bulletin, perform the components replacement as described in this document.
Bulletin:
WB15-26B
Component:
020000 suspension
Summary:
On the vehicles affected by this bulletin the brake hose may come in contact with the air spring support when the front axle is in low or high position, either by kneeling or low-high buoy. perform an inspection. depending on the result, ad
Bulletin:
MI15-43A
Component:
112000 electrical system:alternator/generator/regulator
Summary:
New aramid cord poly-v belts are now available to replace the polyester cord alternator belts previously used on prevost vehicles.
Bulletin:
MI16-32
Component:
105400 power train:driveline:center support bearing
Summary:
Explains that improved bearings are now available to replace the original bearings used on some prevost vehicles idler pulleys.
Bulletin:
WB14-47B
Component:
060000 engine and engine cooling
Summary:
On the vehicles affected by this bulletin, perform a software update of ecm (engine control module) and acm (aftertreatment control module) to provide improved temperature-related behaviour. the software will also change urea dosing valve b
Bulletin:
SP15-309
Component:
112000 electrical system:alternator/generator/regulator
Summary:
On the vehicles affected by this bulletin, inspect the bosch hd10 alternator connections.
Bulletin:
SP15-22
Component:
060000 engine and engine cooling
Summary:
On the vehicles affected by this bulletin, replace the existing inlet & outlet nox sensors by the latest nox sensors.
Bulletin:
SP15-16A
Component:
110000 electrical system
Summary:
On the vehicles affected by this bulletin, inspect the rear junction box connections; clean terminals and apply black color guard or termin8r lubricant following the procedure below.
Bulletin:
SP15-17
Component:
060000 engine (pws)
Summary:
On the vehicles affected by this bulletin, replace the engine harness as described in the following procedure.
Bulletin:
SP15-20A
Component:
114000 electrical system:wiring
Summary:
To correct the j-1939 can2 and nox sensor faults that have been intermittently logging, a dedicated can harness cable (twisted wires) will run from connector c26 near the acm in the condenser compartment to the splice bar connector s-bar 1
Bulletin:
SP15-32
Component:
110000 electrical system
Summary:
On the vehicles affected by this bulletin, to reduce the possibility of fault codes the dpf differential pressure sensor signal wire needs to be replaced by a single wire from the dpf differential pressure sensor directly to the acm connect
Bulletin:
IS-14152
Component:
062300 engine and engine cooling:cooling system:hose
Summary:
This instruction sheet prvides a road side and workshop instructions for replacing 040949 6mm def hose to a 4mm id hose.
Bulletin:
MI15-61
Component:
060000 engine (pws)
Summary:
This maintrenance infomration explains that the castrol syntrans oil isn?t fully approved for 500 000 miles (800 000 km) extended drain intervals on the volvo i-shift transmission. for this reason, this oil has been downgraded to regular d
Bulletin:
WB15-50
Component:
355100 equipment:other:labels
Summary:
On the vehicles affected by this bulletin the rear junction box decal located in the right engine compartment is displaying incorrect information regarding the r34 relay voltage. specifically, the r34 relay should be identified as a 24 v
Bulletin:
MI15-51
Component:
353600 equipment:air conditioner
Summary:
This maintenance information explains how to run a n air conditionning performance test

Home | Privacy