2011 MCI E4500 Recalls (8)

Campaign:
10V135000 on 04/05/2010
Component:
Visibility:windshield wiper/washer:motor
Manufactured:
08/31/2007 - 06/29/2010
Affected:
1,261
Defect:
Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. the windshield wiper motor may fail to operate properly while the wiper system is functioning. if this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.
Consequence:
If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.
Correction:
Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. this service will be performed free of charge. the safety recall is expected to begin during july 2010. owners may contact mci customer service at 1-800-241-2947.
Notes:
Mci recall no. 344.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V150000 on 03/06/2011
Component:
Visibility:rear window wiper/washer:motor
Manufactured:
08/31/2010 - 01/30/2011
Affected:
144
Defect:
Mci is recalling certain model year 2011 mci j4500, e4500, and j4500c motor coaches manufactured from may 1, 2010 through january 31, 2011, and equipped with doga windshield wipers. certain wires may have been incorrectly installed by mci at the factory which could result in the windshield wipers failing to operate.
Consequence:
The driver's field of view may be reduced, which in turn could result in a crash or otherwise cause personal injury or property damage.
Correction:
Dealers will inspect the windshield wipers and connect any wires that were improperly installed. this service will be performed free of charge. the safety recall began on march 14, 2011. owners may contact mci customer service at 1-800-241-2947.
Notes:
Mci safety recall no. 356.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V379000 on 07/26/2011
Component:
Visibility:rear window wiper/washer:motor
Manufactured:
08/31/2010 - 01/30/2011
Affected:
300
Defect:
Mci is recalling certain model year 2011 mci e4500, and j4500, motor coaches manufactured from september 2010 through july 2011, equipped with a doga windshield wiper motor. an underrated fuse may have been installed at the factory, which could blow, resulting in the windshield wipers not operating.
Consequence:
The driver's visibility may be reduced, which in turn could result in a crash or otherwise cause personal injury or property damage.
Correction:
Dealers will inspect the fuse and replace any underrated fuses that may have been installed. this service will be performed free of charge. the safety recall began on august 3, 2011. owners may contact mci customer service at 1-800-241-2947.
Notes:
Mci's safety recall number is 362.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V457000 on 09/06/2011
Component:
Engine and engine cooling
Affected:
10
Defect:
Motor coach industries, inc. (mci) is recalling certain model year 2011 e4500 and j4500 motor coaches manufactured from december 2010 through january 2011, equipped with a cummins isx 11.9 diesel engine. the v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. a fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
Consequence:
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. if both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
Correction:
Mci will notify owners, and repairs will be performed by authorized cummins dealers free of charge. the safety recall began on september 19, 2011. owners may contact mci at 1-800-241-2947 or cummins at 1-812-377-5000 for more information.
Notes:
Mci's recall campaign number is 364.cummins' recall campaign number is c1154. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V524000 on 10/27/2011
Component:
Electronic stability control
Affected:
1,962
Defect:
Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Consequence:
If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Correction:
Mci will notify owners and replace the control module free of charge. the safety recall began on january 4, 2012. owners may contact mci customer service at 1-800-241-2947.
Notes:
Mci safety recall number is 371.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
13V498000 on 10/30/2013
Component:
Electrical system
Affected:
10,016
Defect:
Motor coach industries (mci) is recalling certain model year 2000-2012 d, e, g and j series coaches manufactured january 2000 through june 2011 and equipped with sure power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. the specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence:
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Correction:
Mci will notify owners, and sure power will replace the equalizers, free of charge. owners may contact mci at 1-847-285-2000. this campaign is mci service bulletin 401.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V172000 on 04/09/2014
Component:
Seat belts:front:anchorage
Manufactured:
09/30/2008 - 10/30/2013
Affected:
957
Defect:
Motor coach industries (mci) is recalling certain model year 2009-2014 e4500 and j4500 motorcoaches manufactured october 2008 through october 2013, and equipped with passenger seats with 3-point seat belts. the seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence:
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Correction:
Mci will notify owners, and dealers will modify the seat anchorage, free of charge. the recall began on may 9, 2014. owners may contact mci at 1-800-241-2947. mci's number for this recall is 408.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V172000 on 04/09/2014
Component:
Seats
Manufactured:
09/30/2008 - 10/30/2013
Affected:
957
Defect:
Motor coach industries (mci) is recalling certain model year 2009-2014 e4500 and j4500 motorcoaches manufactured october 2008 through october 2013, and equipped with passenger seats with 3-point seat belts. the seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence:
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Correction:
Mci will notify owners, and dealers will modify the seat anchorage, free of charge. the recall began on may 9, 2014. owners may contact mci at 1-800-241-2947. mci's number for this recall is 408.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2011 MCI E4500 TSBs (15)

Bulletin:
SB-3043
Component:
034300 service brakes, hydraulic:foundation components:differential proportional valve
Summary:
Mci: tag unload valve assembly. effective with unit number 65614, mci has made design changes to the tag unload valve assembly installation on some model coaches. the longer life valves will improve the durability of the tag unload valve
Bulletin:
354
Component:
102000 power train:manual transmission
Summary:
Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm
Bulletin:
SB-357
Component:
980000 unknown or other
Summary:
Motor coach indudstries: information on replacing the coolant pump that may have a problem. *rm
Bulletin:
SB-368
Component:
204000 wheels:cap/cover/hub
Summary:
Motor coach industries: bulletin information on some motor coaches, at a high temperature threshold that the drive axle wheel hub cover would become detached during the operation of the motor coach. no model years listed. *pe
Bulletin:
SB-367
Component:
103000 power train:automatic transmission
Summary:
Motor coach industries: on some coaches, water may migrate onto/into the transmission and/or the fill tube, through the breather vent that is located on top of transmission. no model years listed. *pe
Bulletin:
SB-376
Component:
061000 engine and engine cooling:engine
Summary:
Mci: due to failure of diode, which caused designated fuse to blow, the boost pump (code a22) fail to operate properly. no model years listed. *pe
Bulletin:
SB-374
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Mci: the manufacturing process of fan clutch cooling ring fins may cause coaches to experience missing portions and/or stress cracks. no model years listed. *pe
Bulletin:
SB-383-B
Component:
015000 steering:hydraulic power assist system
Summary:
Mci: additional load placed on engine's internal gears, resulting in vibration transmitted to steering wheel caused by air compressor cutting in, at low speed, and a demand for power steering. *pe
Bulletin:
SB-386
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Mci: on some coaches, due to an absence of washer, the fan clutch bracket bushing may walk out of bracket and allow clutch misalignment and belt failure. *pe
Bulletin:
SB-390
Component:
160000 structure
Summary:
Motor coach inc: drive axle suspension support structure may accumulate water causing support structure damage due to expansion, in freezing temperatures, while coach is being operated. models e4500, j4500. no model years listed.
Bulletin:
SB 389
Component:
103700 power train:automatic transmission:torque converter
Summary:
This service bulletin informs affected customers that the retention nut utilized on the leece neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012
Bulletin:
SB 3074
Component:
356000 equipment adaptive
Summary:
This service bulletin informs affected customers of the procedures to replace the existing 2007 epa cummins engine harness p-clip, in the event that loom damage or chafing has occurred on model year 2008-2011 mci e4500 model coaches and mod
Bulletin:
SB 393
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that mci was notified by cummins inc. that it has issued campaign c1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the re
Bulletin:
SB 3077
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that mci was notified by shaw development that the diesel exhaust fluid (def) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r
Bulletin:
SB 396
Component:
060000 engine (pws)
Summary:
This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1344 that addresses a calibration change, which cummins advises will improve the engine and aftertreatment reliability on cummins i

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