2011 MCI D4500 Recalls (10)
- Campaign:
- 11V016000 on 01/19/2011
- Component:
- Engine and engine cooling:cooling system:fan
- Manufactured:
- 07/31/2010 - 11/29/2010
- Affected:
- 138
- Defect:
- Mci is recalling certain model year 2010-2011 d4500, d4505, and d4000 motor coaches. the affected pulley covers may lack certain welds required to keep the covers attached to the coach structure.
- Consequence:
- The cover will eventually fail as a result of fatigue, and the cover may become detached from the coach and fall and strike a person or object, resulting in personal injury or property damage.
- Correction:
- Mci will inspect and replace as necessary the idler pulley covers free of charge. the safety recall began on february 10, 2011. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Mci safety recall no. 351.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 11V524000 on 10/27/2011
- Component:
- Electronic stability control
- Affected:
- 1,962
- Defect:
- Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- Consequence:
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- Correction:
- Mci will notify owners and replace the control module free of charge. the safety recall began on january 4, 2012. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Mci safety recall number is 371.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 12V250000 on 06/03/2012
- Component:
- Interior lighting
- Affected:
- 312
- Defect:
- Motor coach industries, inc (mci) is recalling certain model year 2009-2011 d4000, d4500 and 2010 d4505 motor coaches equipped with led lights interior lights and powered by either a vansco or io multiplex system. due to excessive power draw of the led lights, heat may build up at the fuse block and connector, causing components to melt.
- Consequence:
- If this occurs, surrounding material may be damaged and will burn, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will install re-designed wiring, free of charge. the recall began on july 17, 2012. owners may contact mci at 1-866-624-2622.
- Notes:
- Mci's recall campaign number is 388. owners may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
- Campaign:
- 13V498000 on 10/30/2013
- Component:
- Electrical system
- Affected:
- 10,016
- Defect:
- Motor coach industries (mci) is recalling certain model year 2000-2012 d, e, g and j series coaches manufactured january 2000 through june 2011 and equipped with sure power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. the specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
- Consequence:
- Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and sure power will replace the equalizers, free of charge. owners may contact mci at 1-847-285-2000. this campaign is mci service bulletin 401.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V329000 on 06/15/2014
- Component:
- Electrical system:fuses and circuit breakers
- Affected:
- 312
- Defect:
- Motor coach industries, inc (mci) is recalling certain model year 2009-2011 d4000 and d4500 and 2010 d4505 motor coaches equipped with led lights interior lights powered by either a vansco or io multiplex system. due to the excessive power draw of the led lights, heat may build up at the fuse block and connector, causing the components to melt.
- Consequence:
- If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the fuse holders, free of charge. the recall began in july 2014. owners may contact mci customer service at 1-847-285-2090. mci's number for this recall is 388b. note: this recall supersedes recall 12v-250. motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V329000 on 06/15/2014
- Component:
- Interior lighting
- Affected:
- 312
- Defect:
- Motor coach industries, inc (mci) is recalling certain model year 2009-2011 d4000 and d4500 and 2010 d4505 motor coaches equipped with led lights interior lights powered by either a vansco or io multiplex system. due to the excessive power draw of the led lights, heat may build up at the fuse block and connector, causing the components to melt.
- Consequence:
- If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the fuse holders, free of charge. the recall began in july 2014. owners may contact mci customer service at 1-847-285-2090. mci's number for this recall is 388b. note: this recall supersedes recall 12v-250. motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V020000 on 01/19/2016
- Component:
- Seats
- Manufactured:
- 04/14/2010 - 12/17/2015
- Affected:
- 607
- Defect:
- Motor coach industries (mci) is recalling certain model year 2011-2013 and 2015 j4500 coaches manufactured november 18, 2011, to july 10, 2015, 2011-2012 and 2014-2015 d4000 coaches manufactured manufactured september 24, 2010, to september 5, 2015, 2011-2013 and 2015-2016 d4005 coaches manufactured january 17, 2011, to november 23, 2015, 2012-2014 and 2016 d4000istv coaches manufactured july 18, 2012, to december 2, 2015, 2010-2016 d4500 coaches manufactured april 15, 2010, to december 18, 2015 and 2011-2016 d4505 coaches manufactured december 15, 2010, to december 4, 2015. the affected buses are equipped with certain recaro ergo-m commercial bus driver seats that have j-brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the j-bracket.
- Consequence:
- If the seatbelt anchorage assembly separates from the j-bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Correction:
- Mci will notify owners and dealers will inspect the seats and determined if welds are missing. any j-bracket that is missing welds will be removed and replaced, free of charge. the recall began on february 15, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 431.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V337000 on 05/24/2017
- Component:
- Engine and engine cooling:exhaust system
- Manufactured:
- 03/01/2011 - 05/18/2012
- Affected:
- 143
- Defect:
- Motor coach industries (mci) is recalling certain 2011-2012 mci d4000, d4005, d4500 and d4505 coaches equipped with cummins isx 12 liter engines. the vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.
- Consequence:
- If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.
- Correction:
- Mci will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. the recall began on june 15, 2017. owners may contact motor industries at 1-800-241-2947. mci's number for this recall is sb 397b.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V309000 on 05/14/2018
- Component:
- Engine and engine cooling:exhaust system
- Manufactured:
- 04/25/2011 - 10/20/2016
- Affected:
- 1,123
- Defect:
- Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
- Consequence:
- If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V309000 on 05/14/2018
- Component:
- Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
- Manufactured:
- 04/25/2011 - 10/20/2016
- Affected:
- 1,123
- Defect:
- Motor coach industries (mci) is recalling certain 2011-2016 d4500, d4505, d4000, d4005, and d4000 istv motor coaches equipped with isx engines. due to vibrations, the exhaust bellow pipes develop a hole.
- Consequence:
- If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. the recall began july 10, 2018. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2011 MCI D4500 TSBs (15)
- Bulletin:
- 354
- Component:
- 102000 power train:manual transmission
- Summary:
- Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm
- Bulletin:
- SB-357
- Component:
- 980000 unknown or other
- Summary:
- Motor coach indudstries: information on replacing the coolant pump that may have a problem. *rm
- Bulletin:
- SB-407
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Motor coach industries (mci): red 185 durometer polyurethane bushings were replaced with 288 polyurethane bushings in shock absorbers that in cold temperatures, will fail, causing absorber stud to break, at bushing, and coach is not opera
- Bulletin:
- SB-3082
- Component:
- 060000 engine (pws)
- Summary:
- Motor coach ind. (mci): to correct an active fault code (2311), experienced in the engine, a new calibration ecm is being installed. *pe
- Bulletin:
- SB 389
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- This service bulletin informs affected customers that the retention nut utilized on the leece neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012
- Bulletin:
- SB 391
- Component:
- 103000 power train:automatic transmission
- Summary:
- This service bulletin informs affected customers that mci was notified by allison transmission that it has released field action letter 2012fa03 that addresses the need for replacement of the dual power inverter module 2 (dpim2) on model ye
- Bulletin:
- SB 392
- Component:
- 103000 power train:automatic transmission
- Summary:
- This service bulletin informs affected customers that coaches equipped with a cummins 2010 engine may experience intermittent faults on the engine and/or transmission without having the designated warning tell-tale (check engine light and/o
- Bulletin:
- SB 393
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs affected customers that mci was notified by cummins inc. that it has issued campaign c1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the re
- Bulletin:
- SB 396
- Component:
- 060000 engine (pws)
- Summary:
- This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1344 that addresses a calibration change, which cummins advises will improve the engine and aftertreatment reliability on cummins i
- Bulletin:
- SB 398B
- Component:
- 110000 electrical system
- Summary:
- This service bulletin informs affected customers that due to the actia's module internal circuit characteristic the potential may exist in which both the high side and low side output of power management module (pmm)1 may be active at the s
- Bulletin:
- SB 392B
- Component:
- 103000 power train:automatic transmission
- Summary:
- This service bulletin supersedes service bulletin 392 in its entirety and informs affected customers that coaches equipped with a cummins 2010 engine can experience intermittent faults of the engine and/or transmission of the mulitplex cont
- Bulletin:
- SB 410
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- This service bulletin informs affected customers that the diesel exhaust fluid (def) pressure line may exhibit signs of fatigue and melting on model year 2011-2013 mci d model coaches, and that mci will remedy the affected coaches at no cos
- Bulletin:
- SB 419
- Component:
- 061320 engine and engine cooling:engine:other fuel types:turbo-charger
- Summary:
- This service bulletin informs affected customers that mci was notified by cummins inc. that it has issued a campaign to address isx high pressure fuel pump ceramic plunger fractures as well as the potential of damage to the roller/tappet as
- Bulletin:
- SB 424
- Component:
- 070000 fuel system, gasoline
- Summary:
- This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1638 that addresses the isx lubricating oil filter bypass valve in addition to the previous fuel pump repair actions outlined in mc
- Bulletin:
- SB 424B
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin supersedes service bulletin 424 in its entirety and informs customers that mci was notified by cummins inc. that it has issued a campaign to addresses the isx lubricating oil filter bypass valve in addition to the prev
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