2011 MCI D4000 Recalls (10)

Campaign:
11V016000 on 01/19/2011
Component:
Engine and engine cooling:cooling system:fan
Manufactured:
07/31/2010 - 11/29/2010
Affected:
138
Defect:
Mci is recalling certain model year 2010-2011 d4500, d4505, and d4000 motor coaches. the affected pulley covers may lack certain welds required to keep the covers attached to the coach structure.
Consequence:
The cover will eventually fail as a result of fatigue, and the cover may become detached from the coach and fall and strike a person or object, resulting in personal injury or property damage.
Correction:
Mci will inspect and replace as necessary the idler pulley covers free of charge. the safety recall began on february 10, 2011. owners may contact mci customer service at 1-800-241-2947.
Notes:
Mci safety recall no. 351.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
11V524000 on 10/27/2011
Component:
Electronic stability control
Affected:
1,962
Defect:
Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Consequence:
If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Correction:
Mci will notify owners and replace the control module free of charge. the safety recall began on january 4, 2012. owners may contact mci customer service at 1-800-241-2947.
Notes:
Mci safety recall number is 371.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
12V250000 on 06/03/2012
Component:
Interior lighting
Affected:
312
Defect:
Motor coach industries, inc (mci) is recalling certain model year 2009-2011 d4000, d4500 and 2010 d4505 motor coaches equipped with led lights interior lights and powered by either a vansco or io multiplex system. due to excessive power draw of the led lights, heat may build up at the fuse block and connector, causing components to melt.
Consequence:
If this occurs, surrounding material may be damaged and will burn, increasing the risk of a fire.
Correction:
Mci will notify owners, and dealers will install re-designed wiring, free of charge. the recall began on july 17, 2012. owners may contact mci at 1-866-624-2622.
Notes:
Mci's recall campaign number is 388. owners may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Campaign:
13V498000 on 10/30/2013
Component:
Electrical system
Affected:
10,016
Defect:
Motor coach industries (mci) is recalling certain model year 2000-2012 d, e, g and j series coaches manufactured january 2000 through june 2011 and equipped with sure power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. the specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence:
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Correction:
Mci will notify owners, and sure power will replace the equalizers, free of charge. owners may contact mci at 1-847-285-2000. this campaign is mci service bulletin 401.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V085000 on 03/04/2014
Component:
Engine and engine cooling:engine
Manufactured:
02/28/2011 - 07/29/2012
Affected:
96
Defect:
Motor coach industries, inc. (mci) is recalling certain model year 2011-2012 d4000 motorcoaches manufactured march 2011 through july 2012 and equipped with certain cummins westport model isl g. condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Consequence:
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Correction:
Mci will notify owners, and authorized cummins service facilities will upload a new ecm calibration, free of charge. the recallbegan on april 16, 2014. customers may contact mci at 1-847-285-2090 or cummins inc. at 1-800-343-7357. mci's number associated with this campaign is 405.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V329000 on 06/15/2014
Component:
Electrical system:fuses and circuit breakers
Affected:
312
Defect:
Motor coach industries, inc (mci) is recalling certain model year 2009-2011 d4000 and d4500 and 2010 d4505 motor coaches equipped with led lights interior lights powered by either a vansco or io multiplex system. due to the excessive power draw of the led lights, heat may build up at the fuse block and connector, causing the components to melt.
Consequence:
If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.
Correction:
Mci will notify owners, and dealers will replace the fuse holders, free of charge. the recall began in july 2014. owners may contact mci customer service at 1-847-285-2090. mci's number for this recall is 388b. note: this recall supersedes recall 12v-250. motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V329000 on 06/15/2014
Component:
Interior lighting
Affected:
312
Defect:
Motor coach industries, inc (mci) is recalling certain model year 2009-2011 d4000 and d4500 and 2010 d4505 motor coaches equipped with led lights interior lights powered by either a vansco or io multiplex system. due to the excessive power draw of the led lights, heat may build up at the fuse block and connector, causing the components to melt.
Consequence:
If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.
Correction:
Mci will notify owners, and dealers will replace the fuse holders, free of charge. the recall began in july 2014. owners may contact mci customer service at 1-847-285-2090. mci's number for this recall is 388b. note: this recall supersedes recall 12v-250. motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V276000 on 05/11/2015
Component:
Engine and engine cooling:engine
Manufactured:
11/11/2011 - 07/10/2012
Affected:
243
Defect:
Motor coach industries (mci) is recalling certain model year 2011-2012 d4000 motorcoaches manufactured november 12, 2011, to july 11, 2012, and 2014-2015 d4500 motorcoaches manufactured july 4, 2014, to april 30, 2015. excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Consequence:
If the engine oil comes into contact with a hot surface, it can increase the risk of a vehicle fire.
Correction:
Mci will notify owners, and cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ecm) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. these repairs will be performed free of charge. the recall began on june 18, 2015. owners may contact mci customer service at 1-800-241-2947 or cummins inc. at 1-800-343-7357. mci's number for this recall is sb 423.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V020000 on 01/19/2016
Component:
Seats
Manufactured:
09/23/2010 - 09/04/2015
Affected:
607
Defect:
Motor coach industries (mci) is recalling certain model year 2011-2013 and 2015 j4500 coaches manufactured november 18, 2011, to july 10, 2015, 2011-2012 and 2014-2015 d4000 coaches manufactured manufactured september 24, 2010, to september 5, 2015, 2011-2013 and 2015-2016 d4005 coaches manufactured january 17, 2011, to november 23, 2015, 2012-2014 and 2016 d4000istv coaches manufactured july 18, 2012, to december 2, 2015, 2010-2016 d4500 coaches manufactured april 15, 2010, to december 18, 2015 and 2011-2016 d4505 coaches manufactured december 15, 2010, to december 4, 2015. the affected buses are equipped with certain recaro ergo-m commercial bus driver seats that have j-brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the j-bracket.
Consequence:
If the seatbelt anchorage assembly separates from the j-bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Correction:
Mci will notify owners and dealers will inspect the seats and determined if welds are missing. any j-bracket that is missing welds will be removed and replaced, free of charge. the recall began on february 15, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 431.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V337000 on 05/24/2017
Component:
Engine and engine cooling:exhaust system
Manufactured:
09/25/2011 - 05/13/2012
Affected:
143
Defect:
Motor coach industries (mci) is recalling certain 2011-2012 mci d4000, d4005, d4500 and d4505 coaches equipped with cummins isx 12 liter engines. the vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.
Consequence:
If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.
Correction:
Mci will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. the recall began on june 15, 2017. owners may contact motor industries at 1-800-241-2947. mci's number for this recall is sb 397b.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2011 MCI D4000 TSBs (5)

Bulletin:
354
Component:
102000 power train:manual transmission
Summary:
Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm
Bulletin:
SB-357
Component:
980000 unknown or other
Summary:
Motor coach indudstries: information on replacing the coolant pump that may have a problem. *rm
Bulletin:
SB-407
Component:
021300 suspension:front:shock absorber
Summary:
Motor coach industries (mci): red 185 durometer polyurethane bushings were replaced with 288 polyurethane bushings in shock absorbers that in cold temperatures, will fail, causing absorber stud to break, at bushing, and coach is not opera
Bulletin:
SB 389
Component:
103700 power train:automatic transmission:torque converter
Summary:
This service bulletin informs affected customers that the retention nut utilized on the leece neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012
Bulletin:
SB 396
Component:
060000 engine (pws)
Summary:
This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1344 that addresses a calibration change, which cummins advises will improve the engine and aftertreatment reliability on cummins i

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