2011 MAZDA MAZDA2 Recall

Campaign:
17V082000 on 02/09/2017
Component:
Seats
Manufactured:
05/13/2010 - 09/13/2010
Affected:
173,859
Defect:
Mazda north american operations (mazda) is recalling certain 2011 mazda2 and 2010-2011 mazda3 and mazdaspeed3 vehicles equipped with a manual seat lifter. in the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence:
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Correction:
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. the recall began april 7, 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 0917b.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2011 MAZDA MAZDA2 TSBs (98)

Bulletin:
SB-09-051-10
Component:
162600 structure:body:hatchback/liftgate
Summary:
Mazda: liftgate does not open properly or close properly. when using the electronic opener, the liftgate will open partially and lock. *rm
Bulletin:
08-003/11
Component:
117000 digital instrument panel
Summary:
Mazda: passenger air bag deactivation light illumination concerns. *rm
Bulletin:
SB-09-057-10
Component:
120000 exterior lighting
Summary:
Mazda: there is condensation and fog in the front and rear combination lights. *rm
Bulletin:
09-005-11
Component:
121000 exterior lighting:headlights
Summary:
Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm
Bulletin:
SB-06-002-12
Component:
160000 structure
Summary:
Mazda: while driving, the passenger side floor would make rattling noise when on rough roads. *pe
Bulletin:
SB-09-005-13
Component:
350000 equipment
Summary:
Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. various models and model years. *pe
Bulletin:
SB-09-003-13
Component:
121000 exterior lighting:headlights
Summary:
Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation. *pe
Bulletin:
SB-08-001-13
Component:
141000 air bags:frontal
Summary:
Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad). *pe
Bulletin:
01-012-13
Component:
063000 engine and engine cooling:exhaust system
Summary:
Summary to be provided on a future date.
Bulletin:
02-002-14
Component:
022400 suspension:rear:shock absorber
Summary:
Summary to be provided on a future date.
Bulletin:
02-004-14
Component:
011000 steering:wheel and handle bar
Summary:
Summary to be provided on a future date.
Bulletin:
06-001-13
Component:
010000 steering
Summary:
Summary to be provided on a future date.
Bulletin:
09-043-12
Component:
220000 seats
Summary:
Summary to be provided on a future date.
Bulletin:
13-07R
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
1080M
Component:
060000 engine (pws)
Summary:
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
Bulletin:
SA234
Component:
118000 electrical system: software
Summary:
Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
Bulletin:
1098M
Component:
160000 structure
Summary:
When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
Bulletin:
02-009-16-3155
Component:
010000 steering
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
MTI_1034
Component:
138120 visibility:defroster/defogger system:windshield:heater core
Summary:
This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
Bulletin:
MTI_1111
Component:
350000 equipment
Summary:
When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:
MTI_1031
Component:
350000 equipment
Summary:
Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
Bulletin:
MTI_1032
Component:
350000 equipment
Summary:
Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
Bulletin:
MTI_1034
Component:
138000 visibility:defroster/defogger system
Summary:
This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
Bulletin:
MTI_1111
Component:
350000 equipment
Summary:
When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:
MTI_1031
Component:
350000 equipment
Summary:
Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
Bulletin:
1098M
Component:
160000 structure
Summary:
When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
Bulletin:
1102M
Component:
060000 engine (pws)
Summary:
Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
Bulletin:
1099M
Component:
110000 electrical system
Summary:
When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
Bulletin:
00-004-16-3237
Component:
350000 equipment
Summary:
Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
Bulletin:
1080M
Component:
060000 engine (pws)
Summary:
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
Bulletin:
00-001-13-2748
Component:
355200 equipment:other:owners/service/other manual
Summary:
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:
02-001-13-2752
Component:
350000 equipment
Summary:
Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
Bulletin:
02-004-13-2770
Component:
010000 steering
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
01-012-13-2772
Component:
060000 engine (pws)
Summary:
Some vehicles may exhibit an unusual squeak noise when the engine is idling, or just at the moment when the engine is shut off. the noise may be audible from inside the vehicle if one or more windows are open, or if any passenger is opening
Bulletin:
09-005-13-2781
Component:
350000 equipment
Summary:
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any poten-tial interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with
Bulletin:
05-002-13-2777A
Component:
102400 power train:manual transmission:lubricant
Summary:
Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
Bulletin:
05-002-13-2777
Component:
102400 power train:manual transmission:lubricant
Summary:
Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
Bulletin:
09-003-13-2776
Component:
354000 equipment:mechanical
Summary:
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
Bulletin:
00-001-13-2748A
Component:
355200 equipment:other:owners/service/other manual
Summary:
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:
02-004-13-2770A
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
09-018-13-2803
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
Bulletin:
06-001-13-2821
Component:
354000 equipment:mechanical
Summary:
When driving straight on a rough road at approximately 6-19 mph (10-30 km/h), some vehicles may exhibit a rattle noise from the front passenger side floor.
Bulletin:
02-004-13-2770B
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
07-002-13-2842
Component:
353600 equipment:air conditioner
Summary:
A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is
Bulletin:
09-043-12-2676A
Component:
220000 seats
Summary:
Some customer's may complain about a rattle noise in the driver's seat (a) when stopping or starting the vehicle. this rattle noise is caused by a gap between the seat frame and the link bracket. to correct the problem, a bracket and seat s
Bulletin:
09-046-12-2744
Component:
120000 lighting (pws)
Summary:
Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
Bulletin:
00-004-12-2741
Component:
355200 equipment:other:owners/service/other manual
Summary:
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:
09-007-14-2878
Component:
122000 exterior lighting:fog lights
Summary:
Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
Bulletin:
04-002-14-2879
Component:
046400 service brakes, air:antilock:abs warning light
Summary:
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
Bulletin:
04-004-14-2926
Component:
030000 brakes (pws)
Summary:
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:
09-023-14-2924
Component:
350000 equipment
Summary:
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer
Bulletin:
00-002-14-2936
Component:
350000 equipment
Summary:
Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
Bulletin:
09-027-14-2935
Component:
356000 equipment adaptive
Summary:
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
Bulletin:
02-002-14-2949
Component:
022400 suspension:rear:shock absorber
Summary:
Some vehicles may exhibit a creak/squeak type noise coming from the rear of the vehicle when driving over bumps. noise may be caused by the rear shock absorber rod surface (a) sticking to the bump stopper (b) and/or the bump stopper stickin
Bulletin:
09-034-14-2956
Component:
356000 equipment adaptive
Summary:
In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:'mazda vehicles are manufactured with tamper-proof speedometers.'when a speedometer is replaced, the new speedometer will read zero
Bulletin:
09-049-14-2980
Component:
121000 exterior lighting:headlights
Summary:
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
Bulletin:
02-004-14-2976
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
Bulletin:
01-003-15-3014
Component:
350000 equipment
Summary:
Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
Bulletin:
09-003-16-3130
Component:
121000 exterior lighting:headlights
Summary:
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
Bulletin:
05-001-16-3128
Component:
355200 equipment:other:owners/service/other manual
Summary:
Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:' atf m-v (type m5) is not the same fluid as mercon®v or merc
Bulletin:
02-009-16-3155
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
09-030-15-3073
Component:
355200 equipment:other:owners/service/other manual
Summary:
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
Bulletin:
09-029-15-3062
Component:
354000 equipment:mechanical
Summary:
On some vehicles, the fuel filler lid will not open/close. this may be caused by snow with road salt being brought into the footwell area. the melted salt water then flows along the opener lever (a) and enters into the cable (b) causing the
Bulletin:
01-014-15-3055A
Component:
060000 engine (pws)
Summary:
Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. this concern may be caused by a lack of durability of the oil pressure switch under these conditions. to correct
Bulletin:
02-002-16-3124
Component:
200000 wheels
Summary:
Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
Bulletin:
09-013-16-3161
Component:
350000 equipment
Summary:
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
Bulletin:
04-004-16-3160
Component:
030000 brakes (pws)
Summary:
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:
08-001-13-2859
Component:
110000 electrical system
Summary:
This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
Bulletin:
02-009-13-2854
Component:
200000 wheels
Summary:
Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
Bulletin:
04-004-13-2853
Component:
030000 brakes (pws)
Summary:
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:
09-008-17-3324
Component:
121000 exterior lighting:headlights
Summary:
Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
Bulletin:
SA-061-17
Component:
117000 digital instrument panel
Summary:
In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
Bulletin:
09018173351
Component:
117000 digital instrument panel
Summary:
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
Bulletin:
09-035-17-3080
Component:
117000 digital instrument panel
Summary:
In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
Bulletin:
09-001-17-3296b
Component:
110000 electrical system
Summary:
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
Bulletin:
00-001-18-3446
Component:
350000 equipment
Summary:
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:
09-011-18-3448
Component:
121000 exterior lighting:headlights
Summary:
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
Bulletin:
09-014-18-3443
Component:
160000 structure
Summary:
When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Bulletin:
09-019-18-3450
Component:
356000 equipment adaptive
Summary:
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
Bulletin:
MT-003-18
Component:
140000 air bags
Summary:
The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
Bulletin:
01-008-18-3451
Component:
111000 electrical system:battery
Summary:
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
Bulletin:
01-009-18-3452
Component:
111000 electrical system:battery
Summary:
The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
Bulletin:
02-006-18-3449
Component:
021300 suspension:front:shock absorber
Summary:
Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
Bulletin:
02-008-18-3467
Component:
200000 wheels
Summary:
Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
Bulletin:
04-003-18-3455
Component:
060000 engine and engine cooling
Summary:
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
Bulletin:
04-004-18-3468
Component:
030000 brakes (pws)
Summary:
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:
05-001-18-3453
Component:
100000 power train
Summary:
Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon®v or merc
Bulletin:
07-002-18-3432
Component:
353600 equipment:air conditioner
Summary:
A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
Bulletin:
08-001-18-3457
Component:
140000 air bags
Summary:
This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
Bulletin:
00-003-18-3480
Component:
030000 brakes (pws)
Summary:
Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
Bulletin:
02-010-18-3477
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
09-025-18-3479
Component:
350000 equipment
Summary:
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
Bulletin:
02-003-18-3501
Component:
200000 wheels
Summary:
Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. the damage extends to the front surface of the aluminum wheel partly or entirely.
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
Bulletin:
09-034-18-3430
Component:
180000 vehicle speed control
Summary:
In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
Bulletin:
01-016-18-3522
Component:
063000 engine and engine cooling:exhaust system
Summary:
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a

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