2011 JAGUAR XF Recalls (6)

Campaign:
12V521000 on 10/31/2012
Component:
Fuel system, gasoline
Affected:
4,195
Defect:
Jaguar is recalling certain model year 2010-2012 xf vehicles equipped with a 5.0l gasoline engine. the affected vehicles may have a fuel tank fuel outlet flange that may crack.
Consequence:
The cracked flange may result in fuel leakage onto the ground. this leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
Correction:
Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. the recall began on december 20, 2012. owners may contact jaguar at 1-800-452-4827.
Notes:
Jaguar's campaign recall number is j027. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
12V521000 on 10/31/2012
Component:
Fuel system, gasoline:storage:tank assembly
Affected:
4,195
Defect:
Jaguar is recalling certain model year 2010-2012 xf vehicles equipped with a 5.0l gasoline engine. the affected vehicles may have a fuel tank fuel outlet flange that may crack.
Consequence:
The cracked flange may result in fuel leakage onto the ground. this leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
Correction:
Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. the recall began on december 20, 2012. owners may contact jaguar at 1-800-452-4827.
Notes:
Jaguar's campaign recall number is j027. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V229000 on 04/19/2016
Component:
Air bags:frontal:driver side inflator module
Manufactured:
02/05/2008 - 10/19/2014
Affected:
5
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 xf vehicles manufactured february 6, 2008 to october 20, 2014. in the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
Consequence:
An air bag that inflates improperly increases the risk of injury.
Correction:
Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. the recall began on may 5, 2016. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j065.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V373000 on 05/26/2016
Component:
Air bags:passenger side frontal
Manufactured:
10/03/2007 - 06/26/2011
Affected:
20,107
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain model year 2009-2011 jaguar xf vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands. vehicles not originally sold or ever registered in these states are not subject to this safety recall. these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Correction:
Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. the recall began march 2017. owners may contact jaguar land rover customer service at 1-800-452-4827. jaguar's number of this recall is j069.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V010000 on 01/08/2018
Component:
Air bags:passenger side frontal
Manufactured:
11/07/2008 - 06/14/2015
Affected:
16,532
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2014-2015 jaguar xf vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." unless included in "zone a" above, jaguar is also recalling certain 2011-2015 jaguar xf vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." unless included in zone a and zone b above, jaguar is also recalling certain 2010-2015 jaguar xf vehicles, originally sold, or ever registered in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Correction:
Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. the recall began june 27, 2018. owners may contact 1-800-452-4827. jaguar's number for this recall is j072.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V010000 on 01/08/2018
Component:
Air bags:passenger side frontal
Manufactured:
11/07/2008 - 06/14/2015
Affected:
16,532
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2014-2015 jaguar xf vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." unless included in "zone a" above, jaguar is also recalling certain 2011-2015 jaguar xf vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." unless included in zone a and zone b above, jaguar is also recalling certain 2010-2015 jaguar xf vehicles, originally sold, or ever registered in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Correction:
Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. the recall began june 27, 2018. owners may contact 1-800-452-4827. jaguar's number for this recall is j072.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2011 JAGUAR XF TSBs (231)

Bulletin:
JTB-00193
Component:
131000 visibility:windshield
Summary:
Jaguar. xf vehicles with a heated front windshield may have the window start to seperate or bubble along the edges. *rm
Bulletin:
JTB-00204
Component:
161100 structure: frame and members:underbody shields
Summary:
Jaguar: there is a noise/rattle/smell under the front of the vehicle is present. it might be caused by a separation of the heat deflector shield. *rm
Bulletin:
JTB-00208
Component:
050000 parking brake
Summary:
Jaguar: electronic parking brake re-calibration procedure. *rm updated 10/17/14. *pe
Bulletin:
AB-3-276USA
Component:
118000 electrical system: software
Summary:
Jaguar: certain 2010-2011 xf vehicles need software updates. *rm
Bulletin:
SSM-44689
Component:
110000 electrical system
Summary:
Jaguar: the trunk is not opening because of breaking wire harnesses. *rm
Bulletin:
36990
Component:
030000 service brakes, hydraulic
Summary:
Jaguar: there is a pulsation in the brake pedal while braking in cold temperatures. this is a normal operation. *rm
Bulletin:
AB-5-032
Component:
355200 equipment:other:owners/service/other manual
Summary:
Jaguar: warranty claiming information. *rm
Bulletin:
SSM-46817
Component:
061000 engine and engine cooling:engine
Summary:
Jaguar: vehicle would allegedly stall out as reported. *pe
Bulletin:
TB-UPS-3210-3B
Component:
118000 electrical system: software
Summary:
Jaguar: minor software update for the navigation map system and routing improvements. *pe
Bulletin:
JTB-00241-NAS1
Component:
060000 engine and engine cooling
Summary:
Jaguar: on some vehicles, the engine is malfunctioning by exhibiting hard starting, poor fuel economy, misfire, and/or a rough idle condition. fuel contamination or poor fuel quality leads to clogged fuel injectors and restricting fuel i
Bulletin:
SSM-55537
Component:
170000 latches/locks/linkages
Summary:
Jaguar: on vehicle, the intrument panel would illuminate with door ajar, door fails to lock properly, door fails to open from inside or outside. *pe
Bulletin:
JTB-00244-NAS-1
Component:
061000 engine and engine cooling:engine
Summary:
Jaguar: due to an ems calibration error, the vehicle's engine, at low speeds, might cut out, hesitate or stumble . *pe
Bulletin:
JTB00193NAS2
Component:
131000 visibility:windshield
Summary:
Jaguar: on vehicles fitted with a heated front windshield, the front windshield glass may appear to be separating/ bubbling along the top or side edges. this may be caused by poor adhesion of the glass laminates. *js
Bulletin:
SSM56077
Component:
121000 exterior lighting:headlights
Summary:
Jaguar: front headlamp reflector and or bulb holder 'melted'.caused by miss fitting of the bulb holder after replacement. *js
Bulletin:
SSM-57257
Component:
130000 visibility/wiper (pws)
Summary:
Jaguar: whenever it rains, the sensing wipers fails to operate as expected due to mounting plate debonding from screen. models x250/sf. no model years listed. *pe
Bulletin:
JTB-00160-NAS-2
Component:
170000 latches/locks/linkages
Summary:
Jaguar: front door exterior handle sticking in open position. after opening, either front door, with the exterior handle, the following may occur: the exterior door handle may stick in the open position; door may not latch, and; with igniti
Bulletin:
SSM-60437
Component:
034510 service brakes, hydraulic:foundation components:disc:caliper
Summary:
Jaguar: due to parts capacity constraints, brake calipers and front knuckle has been up-rated. models xf/x250, xk/150. no model years listed. *pe
Bulletin:
JTB-00230NAS2
Component:
102000 power train:manual transmission
Summary:
Jaguar: various situations may cause transmission control switch to fail to rise, to rotate out of park, rotate between gears. models 2009-2013 xf, xj range, xk range. *pe
Bulletin:
SSM-63697
Component:
073200 fuel system, gasoline:fuel injection system:injectors
Summary:
Jaguar: fuel injector concerns 5.o aj133 gasoline, leading to potential problemssuch as poor running poor fuel economy, hard starting, rough idle, misfires and engine detonation. *js
Bulletin:
SSM-65177
Component:
071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
Summary:
Jaguar: only a small amount of fuel is entering tank due to flap being loose inside of fuel filler neck and blocked the pipe, partially, after falling down, and this restricts flow of fuel to tank. model xf, xj. no model years listed.
Bulletin:
JTB-00301-NAS1
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
Jaguar: the fuel gauge, on some vehicles, are experiencing fluctuation not showing more than 1/2 full, switches on/off intermittently and/or fails to operate properly. model 2010-2012 xk (x150), xf (x250). *pe
Bulletin:
7-085
Component:
060000 engine (pws)
Summary:
Jaguar: this tsb contains an owner's notification letter. select document search button below. noticed aspirated and supercharged in the engine which could be the source of the faulty indicator light that shows the symptoms trouble code.
Bulletin:
J038NAS3
Component:
060000 engine (pws)
Summary:
Jaguar: the sdd software is a condition identiy on 2010-2012 model that may cause the engine light to come on but will not affect the vehicle performance, instead it might decrease the ability to control tailpipe emissions. *ma
Bulletin:
7-070USA
Component:
090000 fuel system, other
Summary:
Summary to be provided on a future date.
Bulletin:
J027NAS1
Component:
090000 fuel system, other
Summary:
Summary to be provided on a future date.
Bulletin:
7-068USA
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00308NAS1
Component:
117000 digital instrument panel
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00317NAS1
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00317NAS2
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
J027NAS2
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00149NAS4
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00241NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00245NAS1
Component:
162300 structure:body:door
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00245V3
Component:
162300 structure:body:door
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00280NAS1
Component:
120000 exterior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
07-085USA
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
J038NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
J038NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00160NAS3
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00176NAS2
Component:
120000 lighting (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB-00186-NAS-3
Component:
118000 electrical system: software
Summary:
"situation: during engine start-up, the satellite digital audio receiver system (sdars) pre-set stations may be 'erased'. cause: this may be caused by the northstar chip processing routine."
Bulletin:
JTB00208NAS2
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00240NAS2
Component:
160000 structure
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00257NAS3
Component:
190000 tires
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00278NAS2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB-00280-NAS-2
Component:
330000 interior lighting
Summary:
"situation: the front overhead console lights may turn on / off unexpectedly. cause: this may be caused by electrical inputs from the vehicle system."
Bulletin:
JTB00280NAS3
Component:
330000 interior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00280NAS4
Component:
330000 interior lighting
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00301NAS1
Component:
070000 fuel system, gasoline
Summary:
Summary to be provided on a future date.
Bulletin:
JTB-00307-NAS-2
Component:
160000 structure
Summary:
"situation: when opening a front door, the front door finisher may contact the rear door finisher. cause: this may be caused by the front door finisher moving rearwards on the door."
Bulletin:
SSM52057
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
SSM-68358
Component:
350000 equipment
Summary:
This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'n fault found'. cause: incorrect diagnosis."
Bulletin:
SSM-70158
Component:
350000 equipment
Summary:
"note: republished february 2014. issue: jlr would advise all dealers that jtb00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. cause: jlr are wor
Bulletin:
JTB00349NAS1
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00352NAS1
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00361NAS1
Component:
070000 fuel system, gasoline
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00379NAS1
Component:
120000 lighting (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
JTB00380NAS1
Component:
353600 equipment:air conditioner
Summary:
Summary to be provided on a future date.
Bulletin:
SSM-53217
Component:
121000 exterior lighting:headlights
Summary:
"issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. this is seen as a large gap between bumper and headlamp. cause: production standards inadeq
Bulletin:
SSM-71498
Component:
105300 power train:driveline:driveshaft
Summary:
"issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
Bulletin:
SSM72035
Component:
100000 power train
Summary:
Summary to be provided on a future date.
Bulletin:
DVD 134 'V132J
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
SSM71538
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
JTB-00419NAS-1
Component:
117000 digital instrument panel
Summary:
"situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
Bulletin:
SSM-71989
Component:
350000 equipment
Summary:
"issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
Bulletin:
SSM-72307
Component:
110000 electrical system
Summary:
"issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
Bulletin:
SSM-66637
Component:
111000 electrical system:battery
Summary:
"issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
Bulletin:
SSM-66697
Component:
062000 engine and engine cooling:cooling system
Summary:
"issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. cause: the refill procedure has not been completed correctly, resulting in insuf
Bulletin:
JTB-00245V3
Component:
162300 structure:body:door
Summary:
"situation: a customer may report a concern of a creaking / clicking / ticking type noise from front and or rear doors. this version has been issued to include the sports brake, and part number change. cause: margin seal moving on the e
Bulletin:
SSM-63697
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
"republished august 2013. issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. custome
Bulletin:
SSM-67697
Component:
350000 equipment
Summary:
"issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
Bulletin:
JTB-00245-NAS-1
Component:
162300 structure:body:door
Summary:
"situation: a customer may report a concern of a 'creak' / 'click' / 'tick' noise from the front and or rear doors. cause: this may be caused by the margin seal moving on the extrusion and tacking against the door aperture."
Bulletin:
JTB-00304-NAS-1
Component:
355200 equipment:other:owners/service/other manual
Summary:
"situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement."
Bulletin:
SSM-67917
Component:
220000 seats
Summary:
"issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, 'build end of line mode active' cause the seat module has been incorrectly
Bulletin:
SSM-68257
Component:
133000 visibility:power window devices and controls
Summary:
"issue: xf & xj window operation squeak / squeal (high pitch noise) cause: under investigation"
Bulletin:
SSM-68398
Component:
133000 visibility:power window devices and controls
Summary:
"issue: x250 & x351 window mechanical creak or grinding noise. cause: incorrect drum wheel radius"
Bulletin:
SSM-67097
Component:
350000 equipment
Summary:
"issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. see attachment showing switch pack. cause switch packs are being incorrectly rejected for sticking switches ,
Bulletin:
SSM-69078
Component:
110000 electrical system
Summary:
"issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
Bulletin:
SSM-70698
Component:
111000 electrical system:battery
Summary:
"issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
Bulletin:
SSM-71218
Component:
030000 brakes (pws)
Summary:
"issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
Bulletin:
JTB00380NAS3
Component:
353600 equipment:air conditioner
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
JTB00240NAS2
Component:
162900 structure:body:roof and pillars
Summary:
Situation: a 'rattle' noise from around the roof opening panel / headliner area may be present while driving. cause: this may be caused by torque relaxation of the roof opening panel fixing screws.
Bulletin:
JTB00257NAS3
Component:
010000 steering
Summary:
Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
Bulletin:
JTB00278NAS2
Component:
060000 engine and engine cooling
Summary:
Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00301NAS1
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Situation: the fuel gauge may experience one or more of the following issues: ' fuel gauge inoperative; ' fuel gauge not showing more than ½ full; ' fuel gauge fluctuates; and/or ' fuel gauge switches on/off intermittently. cause: thes
Bulletin:
JTB00380NAS4
Component:
353000 equipment:electrical
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
JTB00217NAS2
Component:
161000 structure:frame and members
Summary:
Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping.
Bulletin:
SSM72926
Component:
162000 structure:body
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
JTB00258NAS2
Component:
010000 steering
Summary:
"situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
Bulletin:
JTB00278NAS2
Component:
060000 engine and engine cooling
Summary:
"situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00301NAS1
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
"situation: the fuel gauge may experience one or more of the following issues: ' fuel gauge inoperative; ' fuel gauge not showing more than ½ full; ' fuel gauge fluctuates; and/or ' fuel gauge switches on/off intermittently. cause: the
Bulletin:
SSM70018
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. cause: an error in the software functionality has been discovered which can create dtc p0
Bulletin:
SSM71794
Component:
353000 equipment:electrical
Summary:
"issue: fm1 preset ceases to operate. (tuner is stuck in am band while touch screen displays fm1) cause: no error handling of frequency being stored in hd radio module."
Bulletin:
JTB00160NAS3
Component:
162300 structure:body:door
Summary:
"situation: after opening either front door with the exterior handle, the following may occur: ' the exterior door handle may 'stick' in the open position; ' the door may not latch, and; ' with the ignition 'on', the 'door open' warning
Bulletin:
JTB00176NAS2
Component:
121000 exterior lighting:headlights
Summary:
"situation: this bulletin is for information only; it provides acceptance standards relating to the level of headlamp internal condensation. cause: condensation or 'misting' on the inside surface of the headlamp lens may be caused by natu
Bulletin:
JTB00352NAS1
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
"situation: the radio fm1 presets may be inoperative and the radio may be 'stuck' on the am waveband while the touch screen displays 'fm1'. cause: this may be caused by how radio presets are stored in the hd radio' module."
Bulletin:
SSM71361
Component:
118000 electrical system: software
Summary:
"issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ' v4.0 (must be updated to this level on all sdd machines that use thi
Bulletin:
SSM71822
Component:
353000 equipment:electrical
Summary:
"issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi's and then returning the vehicle to a storage compound without refitting the transit relay or returning the
Bulletin:
SSM71827
Component:
220000 seats
Summary:
"issue: climate controlled seat issues cause: unknown"
Bulletin:
SSM71832
Component:
141200 air bags:frontal:driver side inflator module
Summary:
"issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
Bulletin:
SSM71838
Component:
330000 interior lighting
Summary:
"issue:- customers have reported that the dimming of interior illumination, manual adjustment of illumination and night time mode switching of satellite navigation does not function correctly. cause:- the functionality of the instrume
Bulletin:
SSM71863
Component:
162700 structure:body:trunk lid
Summary:
"issue: a customer may report that the boot /trunk lid is intermittently failing to lift open, especially at lower temperatures. comparison with a vehicle in showroom / workshop conditions stored at higher temperatures will also indicate
Bulletin:
JA14PA-11
Component:
350000 equipment
Summary:
"please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present."
Bulletin:
SSM67097
Component:
353000 equipment:electrical
Summary:
"issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. see attachment showing switch pack. cause switch packs are being incorrectly rejected for sticking switches , th
Bulletin:
SSM67697
Component:
110000 electrical system
Summary:
"issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
Bulletin:
SSM71863
Component:
162700 structure:body:trunk lid
Summary:
"issue: a customer may report a concern of inconsistent operation of the trunk lid when the interior or remote release buttons are operated. the correct function is for the trunk lid to be released from the latch and not to rise to its fu
Bulletin:
SSM71915
Component:
111000 electrical system:battery
Summary:
"issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
Bulletin:
SSM71915
Component:
110000 electrical system
Summary:
"issue:- customers have reported that the battery charging warning lamp is illuminated cause:- the main negative earth cable from the vehicle battery to the body at location g4d178 can work loose due to the fitting and removal of the ne
Bulletin:
JTB00280NAS3
Component:
330000 interior lighting
Summary:
"situation: the front overhead console lights may turn on / off unexpectedly. cause: this may be caused by electrical inputs from the vehicle system."
Bulletin:
SSM64857
Component:
353000 equipment:electrical
Summary:
"issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
Bulletin:
SSM67697
Component:
353600 equipment:air conditioner
Summary:
"issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
Bulletin:
SSM71538
Component:
162300 structure:body:door
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
SSM71803
Component:
118000 electrical system: software
Summary:
"issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
Bulletin:
JTB00379NAS1
Component:
120000 lighting (pws)
Summary:
"situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
Bulletin:
SSM71974
Component:
111000 electrical system:battery
Summary:
"issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed 'no fault found' cause: incorrect diagnosis"
Bulletin:
SSM71998
Component:
350000 equipment
Summary:
"issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
Bulletin:
SSM72000
Component:
117000 digital instrument panel
Summary:
"issue the adaptive cruise function does not operate. the instrument pack will show a yellow warning triangle and the message ""radar sensor blocked' also on interrogation of the module the following code would be logged c1a67-97, 'forwar
Bulletin:
SSM72002
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
"issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier."
Bulletin:
JTB00280NAS4
Component:
330000 interior lighting
Summary:
"situation: the front overhead console lights may turn on / off unexpectedly. cause: this may be caused by electrical inputs from the vehicle system."
Bulletin:
SSM51357
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
"issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
Bulletin:
SSM71538
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
SSM71803
Component:
111000 electrical system:battery
Summary:
"issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
Bulletin:
SSM71966
Component:
350000 equipment
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM71966
Component:
030000 brakes (pws)
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM72012
Component:
350000 equipment
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
Bulletin:
SSM72013
Component:
353000 equipment:electrical
Summary:
"issue: customers have reported that a warning triangle appears on the touch screen and if touched a symbol, like a speedo / rev counter appears. (see attached files for clarification of which warning symbol is meant) cause: this is int
Bulletin:
SSM72022
Component:
220000 seats
Summary:
"issue: seats not moving in one direction / one axis cause: motor connections not fully latched"
Bulletin:
SSM72034
Component:
104000 power train:transfer case (4-wheel drive)
Summary:
"concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the
Bulletin:
SSM72035
Component:
353000 equipment:electrical
Summary:
"concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
Bulletin:
SSM40913
Component:
060000 engine (pws)
Summary:
"re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
Bulletin:
SSM41158
Component:
162000 structure:body
Summary:
"re-issued november 2014. issue: rust spots may be noticed on the rear bumper. cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal."
Bulletin:
SSM43055
Component:
220000 seats
Summary:
"re-issued november 2014. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b
Bulletin:
SSM72037
Component:
060000 engine (pws)
Summary:
"issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
Bulletin:
SSM72041
Component:
010000 steering
Summary:
"issue: submitting a steering system noise epqr. cause: under investigation"
Bulletin:
JTB00380NAS1
Component:
353600 equipment:air conditioner
Summary:
"situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
Bulletin:
SSM72114
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
JTB00380NAS2
Component:
350000 equipment
Summary:
"situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
Bulletin:
JTB00388NAS1
Component:
015000 steering:hydraulic power assist system
Summary:
"situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
Bulletin:
SSM40913
Component:
060000 engine (pws)
Summary:
"re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
Bulletin:
SSM41158
Component:
162200 structure:body:bumpers
Summary:
"re-issued january 2015. issue: rust spots may be noticed on the rear bumper. cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal."
Bulletin:
SSM43055
Component:
220000 seats
Summary:
"re-ssued january 2015. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be
Bulletin:
SSM72002
Component:
060000 engine and engine cooling
Summary:
"issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier"
Bulletin:
SSM72114
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
SSM72153
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering."
Bulletin:
SSM70138
Component:
350000 equipment
Summary:
"issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. cause: fsjb / rsjb's are returned back to the supplier for testing with no faults evident. the system complexity requires all modu
Bulletin:
SSM72141
Component:
011000 steering:wheel and handle bar
Summary:
"issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
Bulletin:
SSM72184
Component:
350000 equipment
Summary:
"issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. cause: fsjb / rsjb's are returned back to the supplier for testing with no faults evident. the system complexity requires all modu
Bulletin:
SSM72190
Component:
162000 structure:body
Summary:
"issue: jlr have seen a number of warranty claims reporting various headlining creaks and rattles cause: the clips used to secure our headliners on x250 are one use only. (please view attachment). when removing the headliner the clip mech
Bulletin:
SSM64657
Component:
350000 equipment
Summary:
"issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality."
Bulletin:
SSM72202
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
Bulletin:
JTB00305NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: the transmission malfunction indicator lamp (mil) may be illuminated and diagnostic trouble codes (dtc) p0729 to p0735, p0783, and p2702 to p2704 are stored in the transmission control module (tcm). cause: this may be caused
Bulletin:
JTB00395NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tcm) software issue."
Bulletin:
SSM72202
Component:
162300 structure:body:door
Summary:
"issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
Bulletin:
SSM72238
Component:
162000 structure:body
Summary:
"issue:- customers have reported that chrome and black door finishers on the rear door become slightly adrift due to partial delamination at the base of the rear door 'b' post. (please view attachment example) cause:- excess applied tor
Bulletin:
JTB00278NAS3
Component:
060000 engine (pws)
Summary:
"situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be
Bulletin:
JTB00421NAS1
Component:
162300 structure:body:door
Summary:
"situation: paint scratches between the rear door and rear door aperture may be evident. cause: this may be caused by a combination of door trim installation and rear door alignment."
Bulletin:
JTB00423NAS1
Component:
060000 engine (pws)
Summary:
"situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
Bulletin:
SSM72307
Component:
110000 electrical system
Summary:
"issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
Bulletin:
SSM72353
Component:
162000 structure:body
Summary:
"issue: x250 / xf potential water ingress into boot cause: within the vin range identified below, a secondary sealing operation has been omitted which may result in water ingress on some vehicles, however the primary design intent prevent
Bulletin:
JTB00395NAS2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tc m) software issue."
Bulletin:
JTB00442NAS1
Component:
071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
Summary:
"situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by the fuel tank filler pipe profile causing an air lock."
Bulletin:
SSM72307
Component:
110000 electrical system
Summary:
"issue the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set
Bulletin:
JTB00435NAS1
Component:
051200 parking brake:conventional:air
Summary:
"situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
Bulletin:
SSM68558
Component:
020000 suspension
Summary:
"issue: a customer may report a noise from the rear suspension. cause: jaguar has received warranty claims for rear shock absorber replacement due to noise. investigation has revealed no fault found with the shock absorber, and may be c
Bulletin:
SSM72206
Component:
110000 electrical system
Summary:
"issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
Bulletin:
JTB00411NAS1
Component:
162300 structure:body:door
Summary:
"situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions."
Bulletin:
JTB00446NAS1
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
Bulletin:
JTB00446NAS2
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illumi
Bulletin:
SSM72498
Component:
200000 wheels
Summary:
"issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
Bulletin:
SSM71803
Component:
350000 equipment
Summary:
"issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
Bulletin:
JTB00267NAS2
Component:
018000 steering: adaptive steering
Summary:
Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
Bulletin:
SSM72693
Component:
330000 interior lighting
Summary:
Interior lights flicker, wipers make a single stroke of screen
Bulletin:
JTB00446NAS3
Component:
111000 electrical system:battery
Summary:
"situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is ill
Bulletin:
SSM72206
Component:
110000 electrical system
Summary:
Kvm component protection time-out is logged
Bulletin:
SSM72613
Component:
118000 electrical system: software
Summary:
Software level check for incontrol touch pro
Bulletin:
SSM72617
Component:
060000 engine (pws)
Summary:
Coolant expansion tank pressure caps leaking
Bulletin:
JTB00465NAS1
Component:
350000 equipment
Summary:
"situation: the left-hand and/or right-hand climate control air vent may not rotate. cause: this may be caused by a broken drive clutch within the air vents."
Bulletin:
SSM37157
Component:
110000 electrical system
Summary:
"re-issued dec 2015. please note that as yet jaguar vehicles with bulb failure monitoring systems for trailer light failure sensing are not compatible with trailer light boards that have led based illumination. as a result of this the le
Bulletin:
SSM39211
Component:
073200 fuel system, gasoline:fuel injection system:injectors
Summary:
"re-issued dec 2015. issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector."
Bulletin:
SSM42872
Component:
110000 electrical system
Summary:
"issued dec 2015. issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis. "
Bulletin:
SSM44574
Component:
150000 seat belts
Summary:
"re-issued dec 2015. issue: operation of front and rear seat belts. cause: jaguar are receiving a growing number of reported concerns from xf customers relating to the operation of front and rear seat belts, many of these reported conc
Bulletin:
SSM71966
Component:
030000 brakes (pws)
Summary:
"issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation"
Bulletin:
SSM72202
Component:
162000 structure:body
Summary:
"issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations."
Bulletin:
SSM72508
Component:
110000 electrical system
Summary:
"issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
Bulletin:
SSM72560
Component:
060000 engine (pws)
Summary:
"issue: a customer may express a concern that the check engine light is illuminated with dtc p068a-00 is stored in the power train control module (pcm) cause: there is a cpu response time error during the vehicle shutdown procedure, thi
Bulletin:
SSM72012
Component:
110000 electrical system
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
Bulletin:
SSM71598
Component:
103000 power train:automatic transmission
Summary:
"issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
Bulletin:
SSM71678
Component:
012000 steering:column
Summary:
"issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's
Bulletin:
JTB00186NAS3
Component:
110000 electrical system
Summary:
"situation: during engine start-up, the satellite digital audio receiver system (sdars) pre-set stations may be 'erased'. cause: this may be caused by the north star chip processing routine."
Bulletin:
JTB00280NAS2
Component:
110000 electrical system
Summary:
"situation: the front overhead console lights may turn on / off unexpectedly. cause: this may be caused by electrical inputs from the vehicle system."
Bulletin:
JTB00307NAS2
Component:
162000 structure:body
Summary:
"situation: when opening a front door, the front door finisher may contact the rear door finisher. cause: this may be caused by the front door finisher moving rearwards on the door."
Bulletin:
SSM53217
Component:
121000 exterior lighting:headlights
Summary:
"issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. this is seen as a large gap between bumper and headlamp. cause: production standards in
Bulletin:
SSM71498
Component:
105300 power train:driveline:driveshaft
Summary:
"issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ' engineering investigation on-going."
Bulletin:
SSM71538
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry."
Bulletin:
SSM70158
Component:
350000 equipment
Summary:
"note: republished february 2014. issue: jlr would advise all dealers that jtb00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. cause: jlr are w
Bulletin:
68358
Component:
350000 equipment
Summary:
"issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as 'no fault found'. cause: incorrect diagnosis."
Bulletin:
SSM70698
Component:
110000 electrical system
Summary:
"issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
Bulletin:
SSM 71218
Component:
050000 parking brake
Summary:
"issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
Bulletin:
SSM72824
Component:
110000 electrical system
Summary:
Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
Bulletin:
SSM-71598
Component:
103000 power train:automatic transmission
Summary:
"issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
Bulletin:
"JAGUAR PRODUCT
Component:
355200 equipment:other:owners/service/other manual
Summary:
Technical updates related to bulletins referenced in document.
Bulletin:
SSM71803
Component:
111000 electrical system:battery
Summary:
"issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
Bulletin:
JTB00411NAS-2
Component:
162300 structure:body:door
Summary:
"situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions. action: should a customer express this concern, follow the service instru
Bulletin:
JTB00423NAS2
Component:
060000 engine (pws)
Summary:
Situation: a 'humming' noise may be evident from the engine when the engine is idling.
Bulletin:
JTB00411NAS2
Component:
162300 structure:body:door
Summary:
Situation: the door exterior aluminum finishers may exhibit discoloration.
Bulletin:
JTB00380NAS5
Component:
353600 equipment:air conditioner
Summary:
Inadequate a/c performance may be experienced with the compressor clutch
Bulletin:
SSM72926
Component:
110000 electrical system
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
SSM58558
Component:
030000 brakes (pws)
Summary:
Issue: submitting a brake noise epqr
Bulletin:
SSM73520
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
SFCC_14DEC17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
SSM72498
Component:
200000 wheels
Summary:
Issue: wheel stud failures (fractures).
Bulletin:
SSM73384
Component:
100000 power train
Summary:
Issue: rear differential oil leak evident from the pinion seal.
Bulletin:
SSM73419
Component:
110000 electrical system
Summary:
Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
Bulletin:
SFCC_08MAR18
Component:
355200 equipment:other:owners/service/other manual
Summary:
Jaguar land rover shop foreman conference call
Bulletin:
JTB00619NAS1
Component:
110000 electrical system
Summary:
The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
Bulletin:
SSM73824
Component:
111000 electrical system:battery
Summary:
Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
Bulletin:
SSM72307
Component:
110000 electrical system
Summary:
Issue: the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set. blo
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Incontrol touch pro phase 4 customer letter
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Sim card activation issues
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
18c - new face of incontrol touch pro and 18c software improvements
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
A customer may report "hood open" message displays on ip with hood closed.
Bulletin:
SSM74023
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM71538
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538 Attachm
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538 Attachm
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538.1
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538.1 Attac
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.
Bulletin:
SSM71538.1 Attac
Component:
350000 equipment
Summary:
Issue: customer may report door lock cylinder cover missing or has become adrift.

Home | Privacy