2011 INTERNATIONAL TERRASTAR Recall
- Campaign:
- 11V290000 on 05/18/2011
- Component:
- Fuel system, gasoline:storage:tank assembly:filler pipe and cap
- Manufactured:
- 02/24/2010 - 04/03/2011
- Affected:
- 3,375
- Defect:
- Navistar is recalling certain model year 2011-2012 ic ac, be, ce, hc and international 4300, and terrastar commercial trucks manufactured from february 25, 2010, through april 4, 2011, and equipped with a maxxforce 7 engine. a cap on the return fuel valve may fall off allowing air to be drawn into the fuel system possibly resulting in engine hard start, no start, or stall conditions.
- Consequence:
- Engine stall on the roadway increases the risk of a vehicle crash.
- Correction:
- Navistar will notify owners and dealers will replace the return fuel valve cap free of charge. the safety recall began on july 18, 2011. owners may contact navistar at 1-800-448-7825.
- Notes:
- Navistar's safety recall no. 11507.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
2011 INTERNATIONAL TERRASTAR TSBs (122)
- Bulletin:
- AFC-10920
- Component:
- 980000 unknown or other
- Summary:
- Navistar: a chirping sound from the hvac blower when the ignition key is first turned on. temporary loss of the blower speed control when the vehicle is started in cold weather. *rm
- Bulletin:
- AFC-10919
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Navistar: the insert for mounting the air restriction gauge may become detached from the housing. *rm
- Bulletin:
- AFC-11908
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Navistar: there is an improved engine calibration. *rm
- Bulletin:
- AFC-11903
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Navistar service campaign: see document search button for owner letter. information on the installation of new ecm software. *rm
- Bulletin:
- AFC G-11908
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Navistar service campaign: see document search button for owner letter. the automatic engine shutdown feature may not operate as designed due to ecm software. *rm
- Bulletin:
- MIN-11131
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Navistar: there is updated ecm software. *rm
- Bulletin:
- MIN-11132
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Navistar: poor launch concerns and stored trouble codes. a software problem. *rm
- Bulletin:
- AFC-11911
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Navistar service campaign: see document search button for owner letter.there may be excessive engine noise at idle or no start. *rm
- Bulletin:
- IK-0800299
- Component:
- 114000 electrical system:wiring
- Summary:
- International (navistar): chassis side, seats and seat belt sensors are not properly wired and may not function correctly. *pe terrastar, 4000 and 7000 series. no model years listed. updated 9/14/15 *cn
- Bulletin:
- IK-1600149
- Component:
- 350000 equipment
- Summary:
- International (navistar): the adhesive patch, used on one piece sunshade, fails, and the sunshade mounting bracket, used on model day cabs, comes off. *pe updated 5/9/12 *js updated 05/07/13 *js updated 11/14/2013 *js
- Bulletin:
- IK-0800348
- Component:
- 125000 exterior lighting:brake lights
- Summary:
- Changing truck or trailer lighting, between combined or separate, stop and turn lights. navistar. *kb updated 1/27/15. *pe
- Bulletin:
- IK0800356
- Component:
- 114000 electrical system:wiring
- Summary:
- International: headlamp wiring harness rerouting. *kb
- Bulletin:
- IK-1600166
- Component:
- 160000 structure
- Summary:
- International: informational procedures for repairing connections for grommet pass through due to water leakage. models terrastar, durastar, workstar, transtar, prostar, lonestar. no model years listed. *pe
- Bulletin:
- IK1300134
- Component:
- 100000 power train
- Summary:
- Iknow: terrastar transmission shift cable routing. the shift cable may be routed incorrectly. also included model terrastar model year 2010. *js
- Bulletin:
- AFC-13915
- Component:
- 353600 equipment:air conditioner
- Summary:
- Navistar: some vehicles may have loose or broken bolts on the ac compressor support. models include ce c bus, durastar, hc c bus, and terrastar built from july 12, 2007 to may 29, 2013. ae s bus, be s bus, and ce s bus built from june 12,20
- Bulletin:
- IK-1600178
- Component:
- 021220 suspension:front:springs:torsion bar
- Summary:
- International: this is a cosmetic issue, on some trucks, where a design change for the torsion bar retention pin, due to possible rotating and wearing against and/or cracking grille opening reinforcement (gor). models 2011-2013 terrastar.
- Bulletin:
- IK0400122
- Component:
- 118000 electrical system: software
- Summary:
- Iknow: after replacement, program trw 355 abs module. model terrastar. no model years given.*js
- Bulletin:
- IK-0800414
- Component:
- 110000 electrical system
- Summary:
- International: information regarding issue with power windows failing to operate properly or power doors failing to lock or when window stops, button pressed and window resumes operation. models terrastar, durastar, workstar, transstar, p
- Bulletin:
- IK-0700057
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Iknow: some vehicles may experience an exhaust leak. this bulletin is the repair procedure for the leak between the turbocharger adapter and the turbocharger down pipe. no model years were provided.*js updated 02/07/2013 *js
- Bulletin:
- AFC-12941
- Component:
- 060000 engine (pws)
- Summary:
- Navistar: some vehicles may display an engine warning light paired with fault codes or engine misfire. this is due to open injector circuits caused by spread terminals on the under valve cover injector harness. models include: durastar, ter
- Bulletin:
- IK-1200820
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- International: an improperly changing parameter in an abs module or an ecm calibration update, can cause one or more faults. *pe
- Bulletin:
- IK-1300138
- Component:
- 102000 power train:manual transmission
- Summary:
- International: information provided regarding the operational and diagnostic of transfer case with 4 feedback switches and 2 electric actuators. model terrastar. *pe
- Bulletin:
- IK-1201253
- Component:
- 063200 engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
- Summary:
- Ik1201253 - exhaust manifold service procedures
- Bulletin:
- IK-1201314
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Performing relative compression test and misfire test with cpa tool
- Bulletin:
- IK-1201326
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Ik1201326 - service parts damaged new turbocharger oil supply tube
- Bulletin:
- IK-1500051
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Ik1500051 - davco fuel pro 382 technical manual, installation, diagnostics, and service
- Bulletin:
- IK1600222
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power window binding
- Bulletin:
- IK0800475
- Component:
- 110000 electrical system
- Summary:
- Radio diagnostics and information
- Bulletin:
- IK1600207
- Component:
- 162300 structure:body:door
- Summary:
- Wind noise at upper side door
- Bulletin:
- IK1200029
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator internal restriction and flush procedure
- Bulletin:
- IK0800139
- Component:
- 110000 electrical system
- Summary:
- Remote engine speed control module (rescm) troubleshooting
- Bulletin:
- IK0800348
- Component:
- 110000 electrical system
- Summary:
- Combined or separate, turn and stop lights
- Bulletin:
- IK1600202
- Component:
- 060000 engine (pws)
- Summary:
- Cowl tray seal; only built prior to 11/11/2013
- Bulletin:
- IK1600207
- Component:
- 160000 structure
- Summary:
- Wind noise at upper side door
- Bulletin:
- IK1201259
- Component:
- 060000 engine (pws)
- Summary:
- Maxxforce 7 fuel dilution diagnostics
- Bulletin:
- IK0300061
- Component:
- 020000 suspension
- Summary:
- 8,000 lbs front suspension lean correction
- Bulletin:
- IK1900225
- Component:
- 353600 equipment:air conditioner
- Summary:
- Air conditioning mechanical pressures diagnostics
- Bulletin:
- IK1900226
- Component:
- 353600 equipment:air conditioner
- Summary:
- Air conditioning control head diagnostics
- Bulletin:
- IK1900228
- Component:
- 353600 equipment:air conditioner
- Summary:
- 2010 and newer vehicle air conditioning diagnostics (start here)
- Bulletin:
- IK1600207
- Component:
- 162300 structure:body:door
- Summary:
- Wind noise at upper side door
- Bulletin:
- IK1600222
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power window binding
- Bulletin:
- IK1900223
- Component:
- 353600 equipment:air conditioner
- Summary:
- Air conditioning electrical diagnostics
- Bulletin:
- IK1900228
- Component:
- 353600 equipment:air conditioner
- Summary:
- 2010 and newer vehicle air conditioning diagnostics (start here)
- Bulletin:
- 121602
- Component:
- 150000 seat belts
- Summary:
- Change in seat belt manufacturer - inspection and replacements
- Bulletin:
- IK0800414
- Component:
- 110000 electrical system
- Summary:
- Windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- IK1300138
- Component:
- 052310 parking brake:driveline:hydraulic:actuator
- Summary:
- Terrastar transfer case diagnostic and operational information
- Bulletin:
- IK0800250
- Component:
- 110000 electrical system
- Summary:
- Seat switch operation, testing, diagnostics and replacement
- Bulletin:
- IK0800264
- Component:
- 110000 electrical system
- Summary:
- Erratic rear lighting, water pump and back up alarm in combination
- Bulletin:
- REC14505
- Component:
- 060000 engine (pws)
- Summary:
- Emergency vehicle applications that originally left the assembly plant with engine warning protection shutdown (ewps) disabled may have inadvertently had the ewps enabled, when programmed in the field for other programming changes.
- Bulletin:
- IK0800092
- Component:
- 251000 electronic stability control:automatic (asc)
- Summary:
- The first check to make when troubleshooting any body controller or esc issue
- Bulletin:
- IK0700032
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Dpf snap accel test - quick test to all vehicles with dpfs
- Bulletin:
- IK0800296
- Component:
- 353600 equipment:air conditioner
- Summary:
- Hvac faults 520211 and 520465
- Bulletin:
- IK1300141
- Component:
- 103000 power train:automatic transmission
- Summary:
- Vehicles with thandle shifters; 6th gear disable information and diagnostics
- Bulletin:
- REC15509
- Component:
- 110000 electrical system
- Summary:
- A jump start or electrical load dump event could result in an overvoltage condition of the cab linear power module (lpm). the overvoltage condition could eventually cause overheating of the lpm circuit board.
- Bulletin:
- IK0400134
- Component:
- 030000 brakes (pws)
- Summary:
- Brake light operation on terrastar with hydromax brakes
- Bulletin:
- IK0800080
- Component:
- 110000 electrical system
- Summary:
- 1939 data link troubleshooting
- Bulletin:
- IK0800485
- Component:
- 356000 equipment adaptive
- Summary:
- Cluster issues
- Bulletin:
- IK1900158
- Component:
- 356000 equipment adaptive
- Summary:
- 2010 dash cluster lamp operation with new dpf lamp locations , functions and regeneration instructions
- Bulletin:
- IK1201360
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Cylinder performance analyzer (cpa) resource center; only models with 2004 thru 2017 international engines.
- Bulletin:
- IK1201363
- Component:
- 070000 fuel system, gasoline
- Summary:
- Cpa injector misfire detection; only models with 2004 thru 2017 international engines.
- Bulletin:
- IK1900022
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c refrigerant and oil capacities
- Bulletin:
- IK2700090
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Oncommand ez-tech download center
- Bulletin:
- IK2700100
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Oncommand eztech
- Bulletin:
- IK2900030
- Component:
- 118000 electrical system: software
- Summary:
- Dealer ez-tech and diagnostic software support resource center
- Bulletin:
- IK1600218
- Component:
- 220000 seats
- Summary:
- Seat occupant sensor; emergency applications only
- Bulletin:
- IK1900158
- Component:
- 060000 engine (pws)
- Summary:
- Dash cluster lamp operation, functions and regeneration instructions, with international engines
- Bulletin:
- IK0800341
- Component:
- 110000 electrical system
- Summary:
- Trailer auxiliary switch lamp burning out; only vehicles equipped with feature code 0008tth or 0008thg
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK1200921
- Component:
- 118000 electrical system: software
- Summary:
- Isx, n13, and n9 / n10 aftertreatment private data link troubleshooting
- Bulletin:
- IK1201009
- Component:
- 060000 engine (pws)
- Summary:
- Winter front usage
- Bulletin:
- IK1201299
- Component:
- 060000 engine (pws)
- Summary:
- Engine oil capacities
- Bulletin:
- IK2700100
- Component:
- 118000 electrical system: software
- Summary:
- Oncommand ez-tech
- Bulletin:
- IK4300001
- Component:
- 118000 electrical system: software
- Summary:
- Updating oncommand link with accelerator
- Bulletin:
- IK0500038
- Component:
- 010000 steering
- Summary:
- Steering shake, shimmy, shudder, or steering vibration; only with 14k front weight rated axles and below
- Bulletin:
- IK0500058
- Component:
- 010000 steering
- Summary:
- Steering fluids
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK0800351
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link source address information
- Bulletin:
- IK1201248
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- Cooling system flush procedure
- Bulletin:
- IK2500511
- Component:
- 118000 electrical system: software
- Summary:
- Using supplier software to check dtcs
- Bulletin:
- IK0800014
- Component:
- 341000 communications:horn assembly
- Summary:
- City horn blows when driver shuts off truck and walks away; only equipped with with esc or body controller
- Bulletin:
- IK0800056
- Component:
- 117000 digital instrument panel
- Summary:
- Retrieving fault codes through the cluster doesn?t work
- Bulletin:
- IK0800352
- Component:
- 110000 electrical system
- Summary:
- Body controller/esc software updates
- Bulletin:
- Rec17V-792_2017-
- Component:
- 350000 equipment
- Summary:
- The fire extinguishers may become clogged or require excessive force to activate. in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. only equ
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK0700096
- Component:
- 110000 electrical system
- Summary:
- Urea quality sensor (uqs) supplemental diagnostic and service information; only models with scr aftertreatment system and n9, n10, n13, a26 or cummins isb, isl, isx engines built from january 2016
- Bulletin:
- IK0700097
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- New ultrasonic def tank sending unit; only models with scr aftertreatment system.
- Bulletin:
- IK0800546
- Component:
- 060000 engine and engine cooling
- Summary:
- Hvac fault 2609-19 with 4th gen bcm; only models equipped with 4th generation bcm
- Bulletin:
- IK0800080
- Component:
- 353000 equipment:electrical
- Summary:
- J1939 data link troubleshooting
- Bulletin:
- IK0800485
- Component:
- 118000 electrical system: software
- Summary:
- Cluster software update instructions
- Bulletin:
- IK0800080
- Component:
- 118000 electrical system: software
- Summary:
- J1939 data link troubleshooting; only models with 250k baud data link (black 9 pin diagnostic connector)
- Bulletin:
- IK0800374
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- To get a helios capture; all 1939 and 1708 multiplexed trucks only
- Bulletin:
- IK1200271
- Component:
- 180000 vehicle speed control
- Summary:
- Remote throttle control options for vehicles with esc?s or body controllers and international engines
- Bulletin:
- IK1900158
- Component:
- 117000 digital instrument panel
- Summary:
- 2010 dash cluster lamp operation with new dpf lamp locations , functions and regeneration instructions
- Bulletin:
- IK0800037
- Component:
- 110000 electrical system
- Summary:
- Location of 1000 ohm resistor in the hvac wiring
- Bulletin:
- IK0800414
- Component:
- 110000 electrical system
- Summary:
- Power windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- IK1600149
- Component:
- 130000 visibility
- Summary:
- One piece sunshade mounting bracket becomes loose or comes off the cab; only models built in garland or springfield between june 2010 and february 2012. this does not affect escobedo built vehicles.
- Bulletin:
- SFN1320
- Component:
- 010000 steering
- Summary:
- Diagnosis of noise originating from steering system
- Bulletin:
- TSI-131219
- Component:
- 080000 fuel system, diesel
- Summary:
- Fuel cooler valve (fcv) screen removal to reduce high fuel temperature; only vehicles built prior to 01 september 2011 with epa 2010 maxxforce 7 engines
- Bulletin:
- IK0700057
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Exhaust leak repair at turbocharger adapter to down pipe joint
- Bulletin:
- IK0800296
- Component:
- 353600 equipment:air conditioner
- Summary:
- Hvac faults 520211 and 520465; only models with body controllers
- Bulletin:
- IK0900007
- Component:
- 060000 engine and engine cooling
- Summary:
- Ethylene glycol coolant color change to be phased-in approximately april 1, 2004
- Bulletin:
- IK1200620
- Component:
- 060000 engine and engine cooling
- Summary:
- Abs fault after ecm calibration or incorrectly changing a parameter
- Bulletin:
- IK1300138
- Component:
- 100000 power train
- Summary:
- Terrastar transfer case diagnostic and operational information; only terrastar 4x4 models
- Bulletin:
- AFC12941
- Component:
- 060000 engine and engine cooling
- Summary:
- Engine warning light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the under valve cover (uvc) injector harness.
- Bulletin:
- IK0100016
- Component:
- 160000 structure
- Summary:
- Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
- Bulletin:
- IK0800139
- Component:
- 060000 engine and engine cooling
- Summary:
- Remote engine speed control module (rescm) troubleshooting; only trucks equipped with rescm
- Bulletin:
- IK0800414
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- IK1200636
- Component:
- 060000 engine and engine cooling
- Summary:
- Epa 2010 maxxforce 7 engine calibration releases
- Bulletin:
- IK1600178
- Component:
- 020000 suspension
- Summary:
- Torsion bar retention cotter pin design change; only models built before 1/31/2013
- Bulletin:
- IK0800366
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Power windows randomly stop
- Bulletin:
- IK1200634
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Aftertreatment resource center; all models equipped with epa 2007 and newer engines
- Bulletin:
- IK1600166
- Component:
- 350000 equipment
- Summary:
- Water leaks through cab cowl pass-through connections
- Bulletin:
- IK0800414
- Component:
- 110000 electrical system
- Summary:
- Power windows stop randomly or are inoperative, power door locks are inoperative
- Bulletin:
- IK1201009
- Component:
- 060000 engine (pws)
- Summary:
- Medium duty cole weather operation / solid winter front; excluding high cab durastar
- Bulletin:
- IK1300138
- Component:
- 060000 engine (pws)
- Summary:
- Transfer case diagnostic and operational information; only 4x4 models
- Bulletin:
- IK1300141
- Component:
- 103000 power train:automatic transmission
- Summary:
- 6th gear disable information and diagnostics
- Bulletin:
- IK1600202
- Component:
- 161000 structure:frame and members
- Summary:
- Water entry into the cab / adding cowl tray seal; models built prior to 11/11/2013
- Bulletin:
- IK0800411
- Component:
- 110000 electrical system
- Summary:
- Body controller resource center
- Bulletin:
- IK0800412
- Component:
- 110000 electrical system
- Summary:
- Headlight operation and troubleshooting; only post 2007 vehicles built with a body controller
- Bulletin:
- IK0800475
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Radio diagnostics and information
- Bulletin:
- IK1201299
- Component:
- 060000 engine (pws)
- Summary:
- Engine oil capacities all electronic international engines 1994 - present. cummins isb, ism & isx
- Bulletin:
- IK1900022
- Component:
- 060000 engine (pws)
- Summary:
- A/c refrigerant and oil capacities
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