2011 DODGE JOURNEY Recalls (4)

Campaign:
11V315000 on 06/08/2011
Component:
Steering:column
Manufactured:
05/12/2011 - 05/13/2011
Affected:
11,096
Defect:
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Consequence:
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash.
Correction:
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403.
Notes:
Chrysler's safety recall no. l23.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Campaign:
15V431000 on 07/06/2015
Component:
Engine and engine cooling:engine
Manufactured:
07/18/2010 - 05/25/2015
Affected:
145,379
Defect:
Chrysler (fca us llc) is recalling certain model year 2011-2015 dodge journey vehicles manufactured july 19, 2010, to may 26, 2015 and equipped with 2.4l engines. in the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Consequence:
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Correction:
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. the recall began on october 15, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r32.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V273000 on 05/05/2016
Component:
Steering:hydraulic power assist:hose, piping, and connections
Manufactured:
07/30/2007 - 11/11/2015
Affected:
8,569
Defect:
Chrysler (fca us llc) is recalling certain model year 2009-2016 dodge journey vehicles manufactured july 31, 2007, to november 12, 2016. after exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence:
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. the recall began on may 24, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s08.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V432000 on 07/10/2017
Component:
Air bags:frontal
Manufactured:
10/13/2010 - 04/19/2015
Affected:
363,480
Defect:
Chrysler (fca us llc) is recalling certain 2011-2015 dodge journey vehicles. in the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Consequence:
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Correction:
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. a protective cover will also be installed. these repairs will be made free of charge. the recall began august 28, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t47.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2011 DODGE JOURNEY TSBs (53)

Bulletin:
CSN-L12
Component:
118000 electrical system: software
Summary:
Chrysler service campaign: see document search button for owner letter. 2011 journey and charger. while conducting a hands free call the rear park assist chime may not work. *rm
Bulletin:
06-001-12
Component:
101100 power train:clutch assembly:pedal/linkage
Summary:
Dodge: clutch pedal is inoperative. *kb
Bulletin:
05-002-12
Component:
060000 engine and engine cooling
Summary:
Chrysler: mil illuminate p0117 engine coolant temperature sensor circuit low or p0118 engine coolant temperature sensor circuit high. *js
Bulletin:
WB-D-12-10
Component:
118000 electrical system: software
Summary:
Chrysler/dodge: a vip lop restriction program introduced in an effort to monitor and correct quality issues in timely and efficient manner for hands free module (hfm). *pe
Bulletin:
SB-08-063-12
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
Jeep: fuel gauge fails to register full after fuel tank has been filled. fuel pump module needs to be replaced. model 2011-2012 journey. *pe
Bulletin:
SB-08-055-15REVA
Component:
118000 electrical system: software
Summary:
On certain vehicles various issues pertaining to blank rear view camera screen, presets, intermittently skipped, greyed out heated seat, backwards going navigation icon, routing issues with fuel station, etc. model 2011-12 charger, 300,
Bulletin:
08-028-14REV.A
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
08-028-14
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-032-12REV.A
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-032-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-078-13REV.A
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
08-078-13
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
09-001-14
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
18-033-12
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-006-13
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Summary to be provided on a future date.
Bulletin:
08-015-16
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
18-085-15
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
18-071-16
Component:
103000 power train:automatic transmission
Summary:
"flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with updated software. the technician may find the following diagnostic trouble code (dtc) set in the powertra
Bulletin:
08-015-16
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Poor gps signal reception this bulletin involves the replacement of the gps antenna with a roof mount antenna to improve navigation performance. the customer may experience off route conditions due to weak navigation satellite signal.
Bulletin:
RL108213A$
Component:
060000 engine and engine cooling
Summary:
Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
Bulletin:
18-032-12
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Less than desired acceleration from idle this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the customer may experience less than desired acceleration from idle.updating the
Bulletin:
08-032-12 REV. A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Flash: no audio from the radio caused by the amplifier not communicating this bulletin involves re-flashing the amplifier with updated software. the customer may indicate that there is no audio and/or radio is muted. this condition may be
Bulletin:
18-033-12
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: mil illumination p0108 - manifold absolute pressure sensor circuit high this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the customer may indicate that their malfun
Bulletin:
08-063-12
Component:
070000 fuel system, gasoline
Summary:
Fuel gauge will not read full after filling up the fuel tank this bulletin involves replacing the fuel pump module. not find any diagnostic trouble codes (dtc) for this condition.replacement of the fuel pump module will repair this conce
Bulletin:
18-006-13
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: lack of acceleration performance with the accelerator pedal fully pressed this bulletin involves flash reprogramming the powertrain control module (pcm) with new software. derate at wide open throttle.
Bulletin:
09-001-13
Component:
060000 engine (pws)
Summary:
Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. this procedure is to be used prior to conducting any engine related repairs
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
18-032-12
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Less than desired acceleration from idle this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the customer may experience less than desired acceleration from idle. updating th
Bulletin:
08-032-12 REV. A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Flash: no audio from the radio caused by the amplifier not communicating this bulletin involves re-flashing the amplifier with updated software. the customer may indicate that there is no audio and/or radio is muted. this condition may be
Bulletin:
18-033-12
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: mil illumination p0108 - manifold absolute pressure sensor circuit high this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. the customer may indicate that their malfun
Bulletin:
08-063-12
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
Fuel gauge will not read full after filling up the fuel tank this bulletin involves replacing the fuel pump module. not find any diagnostic trouble codes (dtc) for this condition.replacement of the fuel pump module will repair this conce
Bulletin:
08-032-13
Component:
350000 equipment
Summary:
Flash: no audio from the radio caused by the amplifier not communicating this bulletin involves re-flashing the amplifier with updated software. the customer may indicate that there is no audio and/or radio is muted. this condition may be
Bulletin:
08-010-14
Component:
010000 steering
Summary:
Cruise control slow or no response this bulletin involves upgrading the software on the steering column control module (sccm). a customer may experience, no response or slow response to cruise control switch activations. issues will be ex
Bulletin:
08-028-14
Component:
350000 equipment
Summary:
Rb5 re2 re6 rb6 re3 rb4 radio enhancements this bulletin involves updating the radio's software. a customer may experience one or move of the following: ? fuel station routing issues. ? heated seat greyed out. ? navigation icon going b
Bulletin:
09-001-14
Component:
060000 engine and engine cooling
Summary:
Hard contact knocking noise in engine compartment primarily while turning left this bulletin involves replacing the rear engine mount bracket. hard contact knocking noise in the engine compartment caused by contact between the rear engine
Bulletin:
08-031-16
Component:
353000 equipment:electrical
Summary:
Hands free module prompts begin erroneously this bulletin involves diagnosing and based on outcome, either performing a usb flash or replacing the mopar accessory hands free module (hfm). a customer may experience the uconnect prompts be
Bulletin:
18-006-13
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: lack of acceleration performance with the accelerator pedal fully pressed this bulletin involves flash reprogramming the powertrain control module (pcm) with new software. derate at wide open throttle.
Bulletin:
09-001-13
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. this procedure is to be used prior to conducting any engine related repairs
Bulletin:
24-002-14
Component:
353000 equipment:electrical
Summary:
Driver and passenger hvac blower air temperatures are not the same when ?sync? setting mode is selected and headlamps always stay on. this bulletin involves selectively replacing the solar sensor. customers may experience the following co
Bulletin:
09-002-14
Component:
060000 engine and engine cooling
Summary:
Mil illumination: p0300, p0302, p0304 or p0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. customers may experience a malfunction indicator lamp (m
Bulletin:
08-028-14 REV. A
Component:
350000 equipment
Summary:
Re2 re3 re6 rb4 rb5 rb6 radio enhancements this bulletin involves updating the radio's software and if the vehicle is equipped with navigation (rb4, rb5 and rb6) the navigation software will also be updated. the customer may experience on
Bulletin:
09-002-14 REV. A
Component:
060000 engine and engine cooling
Summary:
Mil illumination: p0300, p0302, p0304 or p0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. customers may experience a malfunction indicator lamp (mil
Bulletin:
09-002-14 REV. B
Component:
060000 engine and engine cooling
Summary:
Mil illumination: p0300, p0302, p0304 or p0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. customers may experience a malfunction indicator lamp (mi
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
18-006-13
Component:
100000 power train
Summary:
Flash: lack of acceleration performance with the accelerator pedal fully pressed this bulletin involves flash reprogramming the powertrain control module (pcm) with new software. derate at wide open throttle.
Bulletin:
09-001-13
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. this procedure is to be used prior to conducting any engine related repairs
Bulletin:
18-071-16
Component:
100000 power train
Summary:
Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with updated software. the technician may find the following diagnostic trouble code (dtc) set in the powertrai
Bulletin:
Z5091195A$
Component:
110000 electrical system
Summary:
Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
Bulletin:
31-001-16
Component:
160000 structure
Summary:
Do not apply corrosion protection on sheet molding compound (smc) plastic panels this bulletin involves discussing smc plastic panels and applying corrosion protection.
Bulletin:
07-002-15 REV. A
Component:
060000 engine (pws)
Summary:
Idler pulley noise during cold start this bulletin involves replacing the idler pulley. the customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently duri
Bulletin:
08-055-15 REV-A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Re2 re3 re6 rb4 rb5 rb6 radio enhancements this bulletin involves updating the radio's software and if the vehicle is equipped with navigation (rb4, rb5 and rb6) the navigation software will also be updated. the customer may experience o

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