2010 ROAD RESCUE PROMEDIC Recalls (2)
- Campaign:
- 16V605000 on 08/16/2016
- Component:
- Electrical system
- Manufactured:
- 12/31/2009 - 04/30/2016
- Affected:
- 172
- Defect:
- Rev ambulance group orlando, inc. (rev) is recalling certain model year 2010-2016 road rescue specialty vehicle, ultramedic, promedic, duramedic, metromedic and transmedic emergency vehicles manufactured january 1, 2010, to may 1, 2016. these vehicles are equipped with certain class 1 es-key power control modules manufactured by hale products. the affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
- Consequence:
- A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. a short circuit may also increase the risk of a fire.
- Correction:
- Rev will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. the recall began on november 20, 2016. owners may contact rev customer service at 1-800-628-8178 or hale products customer service center at 1-800-533-3569 or halecustomerservice@idexcorp.com. rev's number for this recall is recall #16-e038.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V708000 on 10/03/2016
- Component:
- Electrical system: software
- Manufactured:
- 12/31/2009 - 08/31/2016
- Affected:
- 145
- Defect:
- Rev ambulance group orlando, inc. (rev) is recalling certain model year 2010-2016 road rescue specialty vehicles, as well as ultramedic, promedic, duramedic, metromedic, and transmedic emergency vehicles equipped with class 1 ultraview touchscreens manufactured by hale products. these touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
- Consequence:
- The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
- Correction:
- Rev will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. the recall began on november 20, 2016. owners may contact rev customer service at 1-800-628-8178 or hale products customer service center at 1-800-533-3569 or halecustomerservice@idexcorp.com.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
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