2010 MERCEDES BENZ E350 Recalls (3)
- Campaign:
- 16V081000 on 02/10/2016
- Component:
- Air bags:frontal:driver side inflator module
- Manufactured:
- 06/07/2009 - 09/14/2011
- Affected:
- 711,159
- Defect:
- Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2009-2010 ml320 bluetec 4matic, gl320 bluetec 4matic and r320 cdi 4matic, 2011 e350 cabriolet and e550 cabriolet, 2009-2011 ml350, ml350 4matic, ml550 4matic, ml63 amg, and c63 amg, 2010-2011 ml450 4matic hybrid, e350 coupe, e350 4matic, e550 coupe, e550 4matic, and e63 amg, 2011-2012 gl350 bluetec 4matic and r350 bluetec 4matic, 2009-2012 gl450 4matic, gl550 4matic and r350 4matic, 2007-2008 slk280, slk350, and slk55 amg, 2011-2014 sls amg coupe, 2012 sls amg cabriolet, 2013-2014 sls amg gt and sls amg gt cabriolet, 2005 c230 kompressor and c320, 2006-2007 c230, 2006-2011 c350, 2008-2011 c300 and c300 4matic, 2010-2012 glk350 and glk350 4matic and 2007-2008 chrysler crossfire vehicles. upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence:
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Mbusa will their notify owners, and fiat chrysler will notify the affected chrysler owners. dealers for the respective brands will replace the driver's frontal air bag module, free of charge. this recall began november 2016. mercedes-benz owners may contact mbusa customer service at 1-800-367-6372 and chrysler owners may contact fiat chrysler customer service at 1-800-853-1403.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V363000 on 05/25/2016
- Component:
- Air bags:passenger side frontal
- Affected:
- 199,705
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain model year 2008-2011 c300 sedan, c300 4matic sedan, c350 sedan, c63 amg sedan vehicles, 2010-2011 glk350, glk350 4-matic and e350 coupe vehicles, 2011 sls amg, e350 convertible, e550 coupe and e550 convertible vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above, mbusa is recalling certain model year 2008 c300 sedan, c350 sedan, c63 amg sedan and c300 4-matic sedan vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." vehicles not originally sold or ever registered in either zones a or b are not subject to this safety recall. these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Correction:
- Mbusa will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. owners were sent an interim notification october 2016. a second notice will be mailed when remedy parts are available. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V043000 on 01/15/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 01/16/2008 - 06/06/2010
- Affected:
- 132,167
- Defect:
- Mercedes-benz usa, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." mbusa is also recalling certain 2009 c300, c300 4matic, c63 amg, and c350 vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mo, nh, ny, nd, or, ri, sd, ut, vt, wa, wi and wy or "zone c." in the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. mercedes issued an interim notification to owners on february 23, 2018. a second notice will be mailed when remedy parts are available. owners may contact mbusa customer service at 1-877-496-3691.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2010 MERCEDES BENZ E350 TSBs (62)
- Bulletin:
- P-047526
- Component:
- 117000 digital instrument panel
- Summary:
- Mercedes benz: instrument cluster-analog pointers nonfunctional after vehicle is started. all analog pointers in the instrument cluster (a1) may not be functional for approx. one to two minutes after the engine is started. full function
- Bulletin:
- LI46-40-P-047549
- Component:
- 106000 power train:axle assembly
- Summary:
- Mercedes: cracking/creaking noises from front axle when vehicle is subject to torsion or when steering wheel is turned. this is mainly heard when the vehicle is stationary or when the vehicle is moving slowly. relative movement between th
- Bulletin:
- TB-P-047927
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 2
- Bulletin:
- LI-58-40
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Xentry (mercedes): engine warning lamp is currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. no model years li
- Bulletin:
- LI46-20-P-048484
- Component:
- 010000 steering
- Summary:
- Xentry: steering leaky at internal oil lines. connector of internal oil line or sealing washers/o-rings damaged. not necessary to replace the entire steering system. remove steering; replace both internal oil lines; install steering. mo
- Bulletin:
- LI32-22-P-048597
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Mercedes benz (xentry): vehicle drops at rear axle, display message-airmatic-service required. the vehicle drops at the rear axle after standing for a long time. damaged sealing rings in air suspension element on rear axle can lead to mi
- Bulletin:
- SC-200907-0001
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes benz: software calibration number (scn) code-front sam. the manufacturer has determined that in order to properly re-calibrate the daytime running lamp operation, a software calibration number (scn) update must be installed in af
- Bulletin:
- SC-2009120001
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes benz: software calibration number (scn) code-front sam. the manufacturer has determined that in order to properly re-calibrate the daytime running lamp operation, a software calibration number (scn) update must be installed in th
- Bulletin:
- SC-2009110003
- Component:
- 111000 electrical system:battery
- Summary:
- Mercedes benz: update front sam parameters. the manufacturer has determined that the specified values of the backup battery in the front sam may be set too low. this may lead to fault messages in the instrument cluster. model 212. *pe
- Bulletin:
- C1A-090602
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Mercedes benz: replace emission control label. an incorrect underhood vehicle emission control information label may have been installed. dealers will replace the vehicle emission control information label prior to retail delivery. model
- Bulletin:
- SB-91-40-192
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mercedes: replacing the emergency tensioning retractor. when replacing the left front reversible emergency tensioning retractor (a76) or the right front reversible emergency tensioning retractor (a76/1), return the damaged part to the qec
- Bulletin:
- SB-91-60-193
- Component:
- 140000 air bags
- Summary:
- Mercedes: airbag durability and reliability. air bag srs control module (n2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. with 164, 216 221, 251 and newer, the airbag control unit can be reset
- Bulletin:
- LI-46-30
- Component:
- 015200 steering:hydraulic power assist:hose, piping, and connections
- Summary:
- Daimler/xentry: leakage at pressure hose connection (power steering high pressure line) to power steering pump. model 204, 207 and 212. no model years listed. *pe
- Bulletin:
- LI-42-46
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Xentry(mercedes): sbc control unit cannot be programmed. the sbc control unit is aborted at 20% progress. due to a defective electronic component in the sbc module, communication between the sbc module and the sbc control unit (a7/3n1) is
- Bulletin:
- SB-2010030010
- Component:
- 111000 electrical system:battery
- Summary:
- Mercedes benz: update front sam parameters. it has been determined that the specified values of the backup battery in the front sam may be set too low. this may lead to fault messages in the instrument cluster. will update the front sam
- Bulletin:
- SB-2010080001
- Component:
- 354200:equipment:electrical:jack
- Summary:
- Mercedes benz: it has been determined by the manufacturer that an incorrect front floor jack pad may have been installed. dealers will replace the front floor jack pad. *pe
- Bulletin:
- LI-54-18
- Component:
- 114000 electrical system:wiring
- Summary:
- Mercedes benz (xentry): wiring harness is damaged in area of roof frame. vehicle can not be started because the chassis can bus and/or interior can fault codes stored in quick test. *pe
- Bulletin:
- LI91-40-P-047183
- Component:
- 151300 seat belts:front:retractor
- Summary:
- Mercedes: seat belts, emergency tensioning retractors. model series 204 (with codes 299 and 800), 207, 212. seat belt can only be pulled out with great effort. at the same time a noise can be heard from the reversible reel tensioner gea
- Bulletin:
- LI03-20-P-048278
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Mercedes (xentry): engine makes noise, ticking/crackling at idle speeds up to approx. 1500 rpm. run in effect of 1st crankshaft main bearing. models 211, 219, 164, 251, 203, 204, 209, 221, 461 and 463. no model years listed. *pe
- Bulletin:
- LI27-60-P049981
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Xentry (mercedes): poor start off performance (revving) or occasional uncomfortable jolts when driving away. harsh shift operation (coast down shifting). no model years listed. *pe updated 7/8/11. *pe updated 12/28/11. *p
- Bulletin:
- TSB-82-00-695
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mercedes: part change to banjo bolt for headlamp mount. the latch for the banjo bolt for the headlamp mount is no longer needed; therefore, the new part is now screwed onto the lamp frame using a thermoplastic nut *pe
- Bulletin:
- LI-32-22
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Xentry (mercedes); air suspension. vehicle symbol with arrow pointing upwards in display and stop car too low or malfunction as warning message. fault code c155664 or/and c156a00 or/and c156c00 or/and c156d00 and/or c157200 stored. the
- Bulletin:
- LI-82-10/598B
- Component:
- 120000 exterior lighting
- Summary:
- Xentry (mercedes benz): replacing exterior light bulbs. exterior lights. li did not match dtb from which it was created. (main remedy for repair was missing.) *pe
- Bulletin:
- LI-32-30
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes-benz: the malfunction light is on due to a software error. *rm
- Bulletin:
- LI-91-40P050719
- Component:
- 150000 seat belts
- Summary:
- Mercedes-benz: after folding the backrest in the rear compartment the seat belt of the rear middle seat may be locked. *rm
- Bulletin:
- SB-32-25-82
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Mercedes-benz: shock absorber procedure. *rm
- Bulletin:
- 2010120001
- Component:
- 060000 engine and engine cooling
- Summary:
- Mercedez-benz: the cylinder head may not have been made to specifications. *rm
- Bulletin:
- LI07-61
- Component:
- 060000 engine and engine cooling
- Summary:
- Mercedes-benz: warning light is on with a stored engine code, because of a software problem. *rm
- Bulletin:
- LI-82-10
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mercedes-benz: curve illumination is inoperative. *rm
- Bulletin:
- LI32-22-P-047927
- Component:
- 020000 suspension
- Summary:
- Mercedes-benz: there are defective connecting cables that are draining the airmatic compressor causing the airmatic light to come on. *rm
- Bulletin:
- SB-20101100005
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes-benz: software update for heater lines. *rm
- Bulletin:
- LI-80-57
- Component:
- 010000 steering
- Summary:
- Mercedes-benz: diagnostic procedures for the driver authorization system. *rm
- Bulletin:
- LI-27-60
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- Mercedes-benz: rattling noise at the shift rod. *rm
- Bulletin:
- LI-27-20
- Component:
- 102000 power train:manual transmission
- Summary:
- Mercedes-benz: the vehicle jerks or has hard skipping shifts. there are many possible fault codes. the torque converter lockup clutch has a clogged filter. *rm
- Bulletin:
- LI-27-60-P049270
- Component:
- 103000 power train:automatic transmission
- Summary:
- Mercedes-benz: the auto-transmission switches to limp home mode or has no power. there are multiple possible fault codes. a piston may be damaged. *rm
- Bulletin:
- LI27-60P051774-1
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mercedes-benz: the vehicle jolts during start-offs, steady driving, or acceleration. the control valve temporary jams. *rm updated 12/28/11. *pe
- Bulletin:
- LI-91-40P051830
- Component:
- 151000 seat belts:front
- Summary:
- Mercedes-benz: the front seat belt catches when pulled out, because the strap was not guided back properly. happens on both the passenger and driver's side. *rm updated 5/22/2012. *js
- Bulletin:
- LI-27-60-P051773
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Mercedes-benz: there is a transmission trouble code stored. it is a diagnostic problem with the wet start-up clutch. *rm
- Bulletin:
- LI-72-12-P
- Component:
- 162300 structure:body:door
- Summary:
- Mercedes-benz: the rear door cannot be opened from the outside in cold temperatures. the window guide rail of the door freezes. *rm
- Bulletin:
- LI-05-20-P
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mercedes-benz: the malfunction light is on with multiple possible trouble codes stored. there could be a problem with the camshaft and/or scoring of a piston. *rm
- Bulletin:
- LI-07-10-P
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mercedes-benz: the engine warning light is on with stored trouble codes. idle speed limits were set too narrow. *rm
- Bulletin:
- LI-54-18
- Component:
- 114000 electrical system:wiring
- Summary:
- Mercedes-benz: main wiring harness part information. *rm
- Bulletin:
- LI-88-70
- Component:
- 126000 exterior lighting:turn signal
- Summary:
- Mercedes benz: the turn signal light on the mirror fogs up due to temperature differences. *rm
- Bulletin:
- LI-03-30
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mercedes benz: engine light is on with stored trouble codes. *rm
- Bulletin:
- SCB-2010110005
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes benz: there is a software problem relating to the tank heater lines. *rm
- Bulletin:
- LI32-22P051722
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Xentry(mercedes): malfunctioning of the airmatic in the display. *pe updated 3/9/12. *pe
- Bulletin:
- SCB-2011100002
- Component:
- 162700 structure:body:trunk lid
- Summary:
- Mercedes: on some affected vehicles, the trunk lid may touch bumper during closing. *pe
- Bulletin:
- LI-91-60-P052463
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Xentry(mercedes): bulletin regarding the 4 spoke steering wheel chrome badges on driver airbag that are peeling and/or discolored. *pe
- Bulletin:
- SCB-2011100004
- Component:
- 118000 electrical system: software
- Summary:
- Mercedes: information is being provide concerning certain vehicles that are affected by the central gateway software, which do not meet current specifications and would need updating. *pe
- Bulletin:
- LI32-22-P-051722
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Mercedes: airmatic malfunction. leaking airmatic system and not a faulty compressor. *kb
- Bulletin:
- 40-P-053441
- Component:
- 151300 seat belts:front:retractor
- Summary:
- Xentry: mercedes benz: reversible emergency tensioning retractor is compatible with wiring harness, model e350 model year unknown. *js
- Bulletin:
- 10-P-053439
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Xentry: mercedes benz: high beam assist temporarily nonfunctional. replace mfk and calibrate with the aid of the 'calibration target for night view assist' special tool. also included glk350 and s550 model year 2011. model cls year 2010-201
- Bulletin:
- 20-P-053398
- Component:
- 010000 steering
- Summary:
- Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js
- Bulletin:
- 40-P-052794
- Component:
- 150000 seat belts
- Summary:
- Mercedes benz: front or rear seat belt does not roll up correctly. dirt deposits on the seat belt guide due to soiled seat belt. also included models 169, f cell, 246, and 231. no model years given. *js
- Bulletin:
- LI72-10P-055044
- Component:
- 162300 structure:body:door
- Summary:
- Mercedes (xentry): the inside door handle, on front door, is inoperative due to the bowden cable becoming unhooked from clip and needs to be replaced. model 207. no model years listed. *pe
- Bulletin:
- LI-47-00
- Component:
- 060000 engine (pws)
- Summary:
- Xentry: m271.8 evo engine has poor accelerator response- lack of power under full load and high rpm. engine diagnosis warning lamp (cel) lights up, vehicle is in limp-home mode (may or may not be intermittent). *js
- Bulletin:
- LI33-15-P047471
- Component:
- 021244 suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle
- Summary:
- Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. models 203 (c240, 320, 32, 230), 171 (slk350, 55, 280), 209 (clk 320, 500, 55, 63), 204 (c3
- Bulletin:
- LI91-45P056629
- Component:
- 150000 seat belts
- Summary:
- Xentry (mercedes): on some vehicles, the seat belt extender switch fails to operate. model 207. no model years. *pe
- Bulletin:
- LI-27-19P056458
- Component:
- 103000 power train:automatic transmission
- Summary:
- Xentry (mercedes): combination of fault codes p060c00 and/or p060600, causing various transmission symptoms due to central processing unit, software induced internal control unit fault is detected. model 212.098, 212.298, 212. 095, 212.19
- Bulletin:
- LI07.08-P-060993
- Component:
- 060000 engine (pws)
- Summary:
- Engine diagnosis warning lamp lights up in instrument cluster, fault code u145400: "implausible data were received from the ethanol sensor"
- Bulletin:
- LI82.70-P-060004
- Component:
- 353000 equipment:electrical
- Summary:
- Iphone mobile phone: various complaints after software update to ios8
- Bulletin:
- LI54.10-P-060034
- Component:
- 060000 engine (pws)
- Summary:
- Vehicle cannot be unlocked (cl), engine does not start - 12v starter battery discharged
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