2010 MCI J4500 Recalls (9)
- Campaign:
- 10V135000 on 04/05/2010
- Component:
- Visibility:windshield wiper/washer:motor
- Manufactured:
- 04/30/2001 - 06/29/2010
- Affected:
- 1,261
- Defect:
- Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. the windshield wiper motor may fail to operate properly while the wiper system is functioning. if this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.
- Consequence:
- If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.
- Correction:
- Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. this service will be performed free of charge. the safety recall is expected to begin during july 2010. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Mci recall no. 344.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 10V199000 on 05/10/2010
- Component:
- Power train:axle assembly
- Manufactured:
- 08/31/2009 - 05/07/2010
- Affected:
- 335
- Defect:
- Mci is recalling certain model year 2010 d4000, d4005, d4500, d4505, e4500, and j4500 model motor coaches manufactured from september 2009 through may 2010, equipped with arvinmeritor front and tag axle assemblies. the suspect axles may have had improper torque applied to the hub/rotor/wheel adapter bolts during the assembly process. reduced bolt torque could lead to vibration loosening of the bolt.
- Consequence:
- This could result in a loss of the wheel possibly resulting in a crash.
- Correction:
- Mci will notify owners and dealers will repair the motor coaches free of charge. the safety recall began on may 28, 2010. owners may contact mci at 1-800-241-2947.
- Notes:
- Mci's recall campaign numbers are 345 and 346.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 11V144000 on 03/03/2011
- Component:
- Equipment adaptive
- Manufactured:
- 09/30/2009 - 08/30/2010
- Affected:
- 27
- Defect:
- Mci is recalling certain model year 2010 j4500 motor coaches manufactured from october 2009 through august 2010, and equipped with braun wheelchair lifts. the electrical and hydraulic lines that service the wheelchair lifts may be routed or clamped in a way that could result in the lines being pinched during lift operation.
- Consequence:
- This could result in a fire causing personal injury or property damage.
- Correction:
- Mci will improve the routing and clamping of the hydraulic and electrical lines servicing the braun wheelchair lifts. this service will be performed free of charge. the safety recall began on march 14, 2011. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Mci's safety recall no. 347.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 11V524000 on 10/27/2011
- Component:
- Electronic stability control
- Affected:
- 1,962
- Defect:
- Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- Consequence:
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- Correction:
- Mci will notify owners and replace the control module free of charge. the safety recall began on january 4, 2012. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Mci safety recall number is 371.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 12V135000 on 03/29/2012
- Component:
- Visibility:glass, side/rear
- Affected:
- 615
- Defect:
- Motor coach industries, inc (mci) is recalling certain model year 2009-2012 j motor coaches. due to inadequate bonding, the transom windows (the rear-most windows on each side), may detach from the coach.
- Consequence:
- A transom window may detach without warning, increasing the risk of personal injury or property damage.
- Correction:
- Mci will notify owners, and dealers will install mechanical retention clips on the transom windows, free of charge. the safety recall began on june 5, 2012. owners may contact mci at 1-800-241-2947.
- Notes:
- Mci's recall campaign number is 369.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
- Campaign:
- 13V498000 on 10/30/2013
- Component:
- Electrical system
- Affected:
- 10,016
- Defect:
- Motor coach industries (mci) is recalling certain model year 2000-2012 d, e, g and j series coaches manufactured january 2000 through june 2011 and equipped with sure power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. the specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
- Consequence:
- Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
- Correction:
- Mci will notify owners, and sure power will replace the equalizers, free of charge. owners may contact mci at 1-847-285-2000. this campaign is mci service bulletin 401.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V172000 on 04/09/2014
- Component:
- Seat belts:front:anchorage
- Manufactured:
- 09/30/2008 - 10/30/2013
- Affected:
- 957
- Defect:
- Motor coach industries (mci) is recalling certain model year 2009-2014 e4500 and j4500 motorcoaches manufactured october 2008 through october 2013, and equipped with passenger seats with 3-point seat belts. the seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
- Consequence:
- In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
- Correction:
- Mci will notify owners, and dealers will modify the seat anchorage, free of charge. the recall began on may 9, 2014. owners may contact mci at 1-800-241-2947. mci's number for this recall is 408.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 14V172000 on 04/09/2014
- Component:
- Seats
- Manufactured:
- 09/30/2008 - 10/30/2013
- Affected:
- 957
- Defect:
- Motor coach industries (mci) is recalling certain model year 2009-2014 e4500 and j4500 motorcoaches manufactured october 2008 through october 2013, and equipped with passenger seats with 3-point seat belts. the seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
- Consequence:
- In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
- Correction:
- Mci will notify owners, and dealers will modify the seat anchorage, free of charge. the recall began on may 9, 2014. owners may contact mci at 1-800-241-2947. mci's number for this recall is 408.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V183000 on 03/29/2015
- Component:
- Seat belts
- Manufactured:
- 11/20/2006 - 08/26/2009
- Affected:
- 21
- Defect:
- Motor coach industries (mci) is recalling certain model year 2007-2010 mci e4500 and j4500 motor coaches manufactured november 21, 2006, to august 27, 2009, and equipped with certain recaro automotive seating ergo m bus driver seats. the affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism.
- Consequence:
- If the seat belt locking mechanism does not function as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.
- Correction:
- Mci will notify owners , and dealers will inspect and retrofit the seats free of charge. the recall began on may 14, 2015. owners may contact mci customer service at 1-800-241-2947.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2010 MCI J4500 TSBs (21)
- Bulletin:
- SB-3043
- Component:
- 034300 service brakes, hydraulic:foundation components:differential proportional valve
- Summary:
- Mci: tag unload valve assembly. effective with unit number 65614, mci has made design changes to the tag unload valve assembly installation on some model coaches. the longer life valves will improve the durability of the tag unload valve
- Bulletin:
- 3053
- Component:
- 103000 power train:automatic transmission
- Summary:
- Motor coach industries: there was transmission shield interference by the actuator harness. *rm
- Bulletin:
- 354
- Component:
- 102000 power train:manual transmission
- Summary:
- Motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm
- Bulletin:
- SB-357
- Component:
- 980000 unknown or other
- Summary:
- Motor coach indudstries: information on replacing the coolant pump that may have a problem. *rm
- Bulletin:
- SB-3066
- Component:
- 120000 exterior lighting
- Summary:
- Motor coach inc: bulletin pertaining to the revised replacement directional/side marker lights. to eliminate potential cracks that result in water intrusion, revised lights foam backing was removed between marker light and coach body.
- Bulletin:
- SB-368
- Component:
- 204000 wheels:cap/cover/hub
- Summary:
- Motor coach industries: bulletin information on some motor coaches, at a high temperature threshold that the drive axle wheel hub cover would become detached during the operation of the motor coach. no model years listed. *pe
- Bulletin:
- SB-367
- Component:
- 103000 power train:automatic transmission
- Summary:
- Motor coach industries: on some coaches, water may migrate onto/into the transmission and/or the fill tube, through the breather vent that is located on top of transmission. no model years listed. *pe
- Bulletin:
- SB-374
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Mci: the manufacturing process of fan clutch cooling ring fins may cause coaches to experience missing portions and/or stress cracks. no model years listed. *pe
- Bulletin:
- SB-386
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Mci: on some coaches, due to an absence of washer, the fan clutch bracket bushing may walk out of bracket and allow clutch misalignment and belt failure. *pe
- Bulletin:
- SB-390
- Component:
- 160000 structure
- Summary:
- Motor coach inc: drive axle suspension support structure may accumulate water causing support structure damage due to expansion, in freezing temperatures, while coach is being operated. models e4500, j4500. no model years listed.
- Bulletin:
- SB-402
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Mci: an incorrect part for application for diesel exhaust fluid (def) nozzle supply hose and metering unit fitting resulted in leaking def, the illumination of check engine tell tale light on instrument panel and if not addressed, engine w
- Bulletin:
- SB-400
- Component:
- 081100 fuel system, diesel:storage:tank assembly
- Summary:
- Mci: an incorrect sensor wiring, for def tank level sensor, at production plant causes the check engine light to come on and would need to be rewired. model j4500. no years listed. *pe
- Bulletin:
- SB-3082
- Component:
- 060000 engine (pws)
- Summary:
- Motor coach ind. (mci): to correct an active fault code (2311), experienced in the engine, a new calibration ecm is being installed. *pe
- Bulletin:
- SB-424
- Component:
- 060000 engine (pws)
- Summary:
- Motor coach ind.: some coaches need to have the lubricating oil filter bypass valve and fuel pump repaired due to vendor's installation. model d, j4500. no model years listed. *pe
- Bulletin:
- 3087
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SB 3105
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- This service bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 mci j4500 model coaches equipped with a braun
- Bulletin:
- SB 3099
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- This service bulletin informs affected customers of the maintenance procedures for the torca accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is
- Bulletin:
- SB 3101
- Component:
- 107000 power train:axle hubs
- Summary:
- This service bulletin informs affected customers that zf friedrichshafen ag has released a service information bulletin regarding checking axle hubs and wheel heads if an abs tell-tale lamp is activated during coach operation on mci j model
- Bulletin:
- SB 3074
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin informs affected customers of the procedures to replace the existing 2007 epa cummins engine harness p-clip, in the event that loom damage or chafing has occurred on model year 2008-2011 mci e4500 model coaches and mod
- Bulletin:
- SB 3077
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- This service bulletin informs affected customers that mci was notified by shaw development that the diesel exhaust fluid (def) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r
- Bulletin:
- SB 3088
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- This service bulletin informs customers that mci has created a procedure outlining the required steps to clean the fixed radiator on model year 2010-2016 mci j4500 model coaches.
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