2010 MAZDA MAZDA3 Recalls (3)
- Campaign:
- 09V126000 on 04/15/2009
- Component:
- Electrical system
- Manufactured:
- 10/06/2008 - 04/09/2009
- Affected:
- 25,400
- Defect:
- Mazda is recalling 25,400 my 2010 mazda3 vehicles. a clearance between the engine harness and the housing of starter motor may be insufficient. due to this, the covering of the harness may be damaged through vibration during operation possibly causing a short-circuit between certain harness wires and the starter housing. a short-circuit can result in engine control malfunction and/or poor shift quality.
- Consequence:
- The main fuse may blow out causing the engine to stall and inability of restart, increasing the risk of a crash.
- Correction:
- Dealers will have the engine harness inspect and add a protector clip on the affected section of the harness. if necessary, the harness will be repaired. this service will be performed free of charge. the recall is expected to begin on may 6, 2009. owners may contact mazda at 1-800-222-5500.
- Notes:
- Mazda recall no. 5409d.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 16V644000 on 09/05/2016
- Component:
- Structure:body:hatchback/liftgate
- Manufactured:
- 11/17/2008 - 06/07/2013
- Affected:
- 580,455
- Defect:
- Mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. on the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Consequence:
- If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Correction:
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. the recall began april 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 9916h.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V082000 on 02/09/2017
- Component:
- Seats
- Manufactured:
- 10/06/2008 - 09/29/2010
- Affected:
- 173,859
- Defect:
- Mazda north american operations (mazda) is recalling certain 2011 mazda2 and 2010-2011 mazda3 and mazdaspeed3 vehicles equipped with a manual seat lifter. in the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
- Consequence:
- If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
- Correction:
- Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. the recall began april 7, 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 0917b.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2010 MAZDA MAZDA3 TSBs (167)
- Bulletin:
- MC-5409D
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Mazda: parts order restrictions for recall 5409d (2010 mazda3 emission harness) have been eliminated. *pe
- Bulletin:
- SB-01-014-09
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Mazda: on some vehicles, when the engine is started after parking the vehicle under intense sunlight, the malfunction indicator light (mil) may illuminate with dtc p2183 (ect sensor no. 2 circuit range/performance problem) and/or p0111 (iat
- Bulletin:
- SB-08-003-09
- Component:
- 152000 seat belts:rear
- Summary:
- Mazda: the 5 door has a retractor(a) for the rear seat center belt(b) inside the seat back(c). if a standard type retractor was installed, you would not be able to put the seat back to the upright position if the seat back was folded down
- Bulletin:
- SB-09-021-10
- Component:
- 162300 structure:body:door
- Summary:
- Mazda: unable to open front doors in unlocked position. the driver's or front passenger's door will not open, even though the door is in the unlocked position. this may be caused by the door opener cable deforming, allowing the cable to
- Bulletin:
- SB-06-003-10
- Component:
- 012000 steering:column
- Summary:
- Mazda: steering column slightly moves in or out telescopically. some vehicles may exhibit a slight in or out movement of the steering wheel when it is pushed or pulled, even with the steering wheel release lever properly locked. *pe
- Bulletin:
- SB-09-051-10
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Mazda: liftgate does not open properly or close properly. when using the electronic opener, the liftgate will open partially and lock. *rm
- Bulletin:
- SB-09-057-10
- Component:
- 120000 exterior lighting
- Summary:
- Mazda: there is condensation and fog in the front and rear combination lights. *rm
- Bulletin:
- 09-005-11
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm
- Bulletin:
- SB-01-018-11
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: there is a rattle noise from the engine due to a stretched timing chain. *rm updated 4/18/2012. *kb
- Bulletin:
- SB-02-001-12
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Mazda: tpms warning light illumindated. this may be caused by damage to the valve nut and/or valve stem of the wheel. *kb
- Bulletin:
- SSP-87
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: see document search button for owner letter. due to wear on lock pin hole in vvt rotor or breakage of vvt case, loud ticking noise (knocking/rattle) is heard, from timing cover and/or valve (cylinder head) cover, when engine is st
- Bulletin:
- MD-04-10
- Component:
- 147000 air bags: alleged counterfeit air bag
- Summary:
- Mazda: information regarding the installation of counterfeit air bags, if installed by independent shop, or is oem from factory or dealer installed and to contact dealers or manufacturer if concern or unsure of air bags in vehicles. model
- Bulletin:
- MDE-2004
- Component:
- 147000 air bags: alleged counterfeit air bag
- Summary:
- Mazda: see document search button for owner letter. information provided regarding the selling and importing of counterfeit airbags manufactured in china, installing in some vehicles. models 2004, 2010-2012 mazda3. *pe
- Bulletin:
- SB-2010
- Component:
- 147000 air bags: alleged counterfeit air bag
- Summary:
- Mazda: see document search button for owner letter. information regarding importing and selling of counterfeit airbags manufactured in china and some 2004, 2010-2012 mazda3 vehicles may have them installed. *pe
- Bulletin:
- SB-09-005-13
- Component:
- 350000 equipment
- Summary:
- Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. various models and model years. *pe
- Bulletin:
- SB-09-003-13
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation. *pe
- Bulletin:
- SB-04-002-13
- Component:
- 036400 service brakes, hydraulic:antilock:abs warning light
- Summary:
- Mazda: the abs warning light comes on and abs motor monitor signal fails to correspond to abs hu/cm on/off signal and happens in area where there is high ambient temperatures and humidity. model 2010-2011 mazda3. *pe
- Bulletin:
- SB-08-001-13
- Component:
- 141000 air bags:frontal
- Summary:
- Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad). *pe
- Bulletin:
- 01-005-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-005-13BB
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-013-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-021-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-021-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-021-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-021-12
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-024-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-002-13
- Component:
- 022400 suspension:rear:shock absorber
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-004-14
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-005-12
- Component:
- 021100 suspension:front:stabilizer bar
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-008-13
- Component:
- 250000 electronic stability control
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-014-14
- Component:
- 162300 structure:body:door
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-025-14
- Component:
- 130000 visibility
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-034-12
- Component:
- 330000 interior lighting
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-038-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-039-12
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-11-12R
- Component:
- 116000 electrical system:ignition
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-12-17
- Component:
- 101000 power train:clutch assembly
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-13-04
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 03-001-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SB-09-034-12
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-009/16
- Component:
- 353000 equipment:electrical
- Summary:
- Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- SA234
- Component:
- 118000 electrical system: software
- Summary:
- Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
- Bulletin:
- SA285
- Component:
- 110000 electrical system
- Summary:
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 02-009-16-3155
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- MTI_1034
- Component:
- 138120 visibility:defroster/defogger system:windshield:heater core
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
- Bulletin:
- MTI_1032
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
- Bulletin:
- MTI_1034
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 1102M
- Component:
- 060000 engine (pws)
- Summary:
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
- Bulletin:
- 1107M
- Component:
- 110000 electrical system
- Summary:
- When performing electrical repairs on the instrument panel harness (e.g. 2010 mazda3 dashboard upper panel sticky surface ssp99), take caution when re-connecting connectors 0918-501 and 0920-403. both connectors are identical and near the s
- Bulletin:
- 1066M
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
- Bulletin:
- 1099M
- Component:
- 110000 electrical system
- Summary:
- When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
- Bulletin:
- 00-004-16-3237
- Component:
- 350000 equipment
- Summary:
- Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
- Bulletin:
- 01-015-16-3234
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p2096:00 (target a/f feedback system too lean). this is caused by improper control logic of the pcm. to eliminate the concern, the control logic of the pcm has been changed.
- Bulletin:
- 09-050-16-3243
- Component:
- 160000 structure
- Summary:
- Some customers may complain about the dashboard upper panel just above the information display (a) is warping, generating a gap (b). replace dashboard.
- Bulletin:
- 01-016-16-3220
- Component:
- 060000 engine (pws)
- Summary:
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- 09-027-16-3197
- Component:
- 160000 structure
- Summary:
- Some vehicles may exhibit rust or blistering on the inner side of the liftgate/trunk lid, where it contacts the weatherstrip (as shown below). the paint may become damaged by weatherstrip chafing caused by liftgate/trunk lid vibration while
- Bulletin:
- 09-009-16-3150A
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
- Bulletin:
- SA289
- Component:
- 110000 electrical system
- Summary:
- If you encounter the hazard warning lights staying on after a dash repair, you may have crossed the hazard warning switch connector with another connector, such as the bluetooth microphone connector. the two connectors have the same number
- Bulletin:
- 02-002-13-2749
- Component:
- 356000 equipment adaptive
- Summary:
- Some vehicles with the rear shock absorber (part number bbm3-28-910 with any suffix) may exhibit fluid leak-age, and sometimes a clunking noise. this is caused by the inner seal of the rear shock absorber being dam-aged by a strong force an
- Bulletin:
- 00-001-13-2748
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-001-13-2752
- Component:
- 350000 equipment
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- 02-004-13-2770
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 01-005-13-2738
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience difficulty with engine starting in the winter (cranks but no start), but can be started using the de-choke mode with no dtc recorded. this is caused by improper control logic of the pcm. to correct the problem,
- Bulletin:
- 09-005-13-2781
- Component:
- 350000 equipment
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any poten-tial interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with
- Bulletin:
- 05-002-13-2777A
- Component:
- 102400 power train:manual transmission:lubricant
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
- Bulletin:
- 05-002-13-2777
- Component:
- 102400 power train:manual transmission:lubricant
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
- Bulletin:
- 09-003-13-2776
- Component:
- 354000 equipment:mechanical
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 00-001-13-2748A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-004-13-2770A
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 01-013-13-2791
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit a squeak noise from the engine compartment when the vehicle starts moving and/or at the time of transmission shifting. this is caused by stick-slip noise occurring at the contact surfaces between the no. 4 engine m
- Bulletin:
- 09-019-13-2805
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles. due to the complexity of software and har
- Bulletin:
- 09-018-13-2803
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 01-021-13-2817A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). this concern is caused by improper control logic of the pcm. to correct the problem, the control logic of the pcm has been changed.
- Bulletin:
- 01-021-13-2817
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). this concern is caused by improper control logic of the pcm. to correct the problem, the control logic of the pcm has been changed.
- Bulletin:
- 04-002-13-2812
- Component:
- 350000 equipment
- Summary:
- Some vehicles (equipped with dsc) may experience the abs warning light on with dtcs c0020:1c and u0415:92 stored in memory. c0020:71 may also be stored. ' dtc c0020:1c: abs motor monitor signal does not correspond to abs hu/cm on/off signal
- Bulletin:
- 01-024-13-2824
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some vehicles may experience the mil on with dtc p2096:00 (target a/f feedback system too lean). this is caused by improper control logic of the pcm. to repair the problem, the pcm reprogramming files have been updated with improved softwar
- Bulletin:
- 02-004-13-2770B
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 01-021-13-2817B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience the mil on with dtc p0128:00 (thermostat stuck open). this concern is caused by improper control logic of the pcm. to correct the problem, the control logic of the pcm has been changed.
- Bulletin:
- 02-008-13-2811
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a squeaking or knocking noise from the rear of the vehicle when passing over a bump. this is caused by dust entering between the rear stabilizer bushing and stabilizer bar, which wears down the bushing. to correct
- Bulletin:
- 09-028-12-2701B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. please contact the appropriate source by referring to the following tables.
- Bulletin:
- 09-039-12-2725
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience an occassional and unexpected illumination of the cruise main indicator light (amber) with the ignition key operation cycle of off-start-on. it can be cancelled by the operation of either auto cruise switch or t
- Bulletin:
- 02-005-12-2717
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a rattle type noise coming from the rear stabilizer when driving over a road bump. this noise may be caused by a loose rear stabilizer control link.
- Bulletin:
- 07-002-13-2842
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is
- Bulletin:
- 01-005-13-2738A
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience difficulty with engine starting in the winter (cranks but no start), but can be started using the de-choke mode with no dtc recorded. this is caused by improper control logic of the pcm. to correct the problem,
- Bulletin:
- 01-021-12-2695B
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit a squeak noise from the engine compartment when the vehicle starts moving and/or at the time of transmission shifting. this is caused by stick-slip noise occuring at the contact surfaces between the no. 4 engine mo
- Bulletin:
- 09-046-12-2744
- Component:
- 120000 lighting (pws)
- Summary:
- Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
- Bulletin:
- 00-004-12-2741
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 09-034-12-2708A
- Component:
- 330000 interior lighting
- Summary:
- Some vehicles may exhibit a noise from the map light (a) while driving or at idle. this is caused by one of two things. 1. excessive clearance between the map light and lamp unit positioning rib (for mazda3 vehicles with vins lower than jm1
- Bulletin:
- 09-007-14-2878
- Component:
- 122000 exterior lighting:fog lights
- Summary:
- Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
- Bulletin:
- 04-002-14-2879
- Component:
- 046400 service brakes, air:antilock:abs warning light
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 09-014-14-2880
- Component:
- 162300 structure:body:door
- Summary:
- Some vehicles may exhibit rust on the bottom of the rear door glass guide (a) from contact with the rear beltline molding (b). this is caused by a vibration while driving.
- Bulletin:
- 09-012-14-2891
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as s
- Bulletin:
- 09-025-14-2925
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the windshield and/or rear window when driving on uneven road surface. this happens when the ambient temperature is approximately 14 °f (-
- Bulletin:
- 04-004-14-2926
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-023-14-2924
- Component:
- 350000 equipment
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 03-001-14-2919
- Component:
- 350000 equipment
- Summary:
- Some new vehicles may exhibit oil seepage underneath the bearing bracket (a) on the right side of the joint shaft. this is caused by the oil content separating from the grease applied to the bearing and spline seeping from the seal and brac
- Bulletin:
- 00-002-14-2936
- Component:
- 350000 equipment
- Summary:
- Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
- Bulletin:
- 09-027-14-2935
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- 09-034-14-2956
- Component:
- 356000 equipment adaptive
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:'mazda vehicles are manufactured with tamper-proof speedometers.'when a speedometer is replaced, the new speedometer will read zero
- Bulletin:
- 09-038-14-2957
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about either of the following concerns:a.the dashboard upper panel is sticky. b.the dashboard upper panel just above the information display (a) is warping, generating a gap (b).
- Bulletin:
- 09-039-14-2923
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
- Bulletin:
- 09-025-14-2925A
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the wind-shield and/or rear window when driving on uneven road surface. this happens when the ambient temperature is approximately 14 °f (
- Bulletin:
- 09-049-14-2980
- Component:
- 121000 exterior lighting:headlights
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 02-004-14-2976
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
- Bulletin:
- 01-013-15-3048
- Component:
- 091100 fuel system, other:storage:tank assembly
- Summary:
- Some customers may complain that the fuel tank is difficult to fill up. this concern may be caused by improper operation of the non-return valve in the fuel tank (temporarily stuck open). the production process of the fuel tank has been imp
- Bulletin:
- 09-013-15-3036
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit a rattling noise from inside the front door when the door vibrates while driving or when the audio system bass is turned up. this is caused by a worn pad (a) on the window regulator cable from repeated operation of
- Bulletin:
- 01-003-15-3014
- Component:
- 350000 equipment
- Summary:
- Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
- Bulletin:
- 09-003-16-3130
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
- Bulletin:
- 05-001-16-3128
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:' atf m-v (type m5) is not the same fluid as mercon®v or merc
- Bulletin:
- 02-009-16-3155
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-030-15-3073
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
- Bulletin:
- 02-002-16-3124
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 09-013-16-3161
- Component:
- 350000 equipment
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 04-004-16-3160
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 08-001-13-2859
- Component:
- 110000 electrical system
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
- Bulletin:
- 02-009-13-2854
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-004-13-2853
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-008-17-3324
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
- Bulletin:
- SA-050-17
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Caution: at no point during the repair for recall 9916h (liftgate stay damper safety recall) should "vise-grips" or other similar tools be used to hold the lift gate stay dampers. use only the tools specified in the recall. vice grips or ot
- Bulletin:
- SA-061-17
- Component:
- 117000 digital instrument panel
- Summary:
- In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
- Bulletin:
- SSPA9
- Component:
- 117000 digital instrument panel
- Summary:
- Mazda motor corporation is extending the warranty coverage for specific repair of instrument panel on certain 2010-2013 mazda3 vehicles produced from may 6, 2010 through july 19, 2013. the warranty coverage for instrument panel replacement
- Bulletin:
- SSPA9
- Component:
- 060000 engine (pws)
- Summary:
- Mazda motor corporation is extending the warranty coverage for specific repair of instrument panel on certain 2010-2013 mazda3 vehicles produced from may 6, 2010 through july 19, 2013. the warranty coverage for instrument panel replacement
- Bulletin:
- SSPA9
- Component:
- 060000 engine and engine cooling
- Summary:
- Mazda motor corporation is extending the warranty coverage for specific repair of instrument panel on certain 2010-2013 mazda3 vehicles produced from may 6, 2010 through july 19, 2013. the warranty coverage for instrument panel replacement
- Bulletin:
- SSP99
- Component:
- 060000 engine and engine cooling
- Summary:
- 2010 mazda3 dashboard upper panel sticky surface warranty extension program ? special service program (ssp) 99. mazda motor corporation has decided to conduct a special service program (ssp) to extend the warranty coverage for the dashboard
- Bulletin:
- 09018173351
- Component:
- 117000 digital instrument panel
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 09-035-17-3080
- Component:
- 117000 digital instrument panel
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
- Bulletin:
- 09-001-17-3296b
- Component:
- 110000 electrical system
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
- Bulletin:
- SSP99
- Component:
- 160000 structure
- Summary:
- Mazda motor corporation is extending the warranty coverage for dashboards on certain 2010 mazda3 vehicles produced from october 7, 2008 through april 28, 2010. for certain 2010 mazda3 vehicles, the warranty coverage for dashboard replacemen
- Bulletin:
- 08-003-17-3345
- Component:
- 141200 air bags:frontal:driver side inflator module
- Summary:
- Mazda motor corporation is going to evaluate the following inflators to ensure the safety of the inflator with a desiccant. in order to do this, mnao is collecting inflators for evaluation in certain zones. for 2003-2008 mazda6 (including m
- Bulletin:
- 09-046-17-3401
- Component:
- 162000 structure:body
- Summary:
- Dashboard upper panel warping. this tsb has been superseded to sspa9.
- Bulletin:
- 01-002-18-3417
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may have a mil illumination with dtc's p0441, p0442, p0455, or p0456 stored in memory. to determine the location of the evaporative system leak, follow the repair procedure below. p0441 - evaporative emission control system in
- Bulletin:
- 00-001-18-3446
- Component:
- 350000 equipment
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 09-011-18-3448
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
- Bulletin:
- 09-014-18-3443
- Component:
- 160000 structure
- Summary:
- When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- Bulletin:
- 09-019-18-3450
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- MT-003-18
- Component:
- 140000 air bags
- Summary:
- The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
- Bulletin:
- 01-008-18-3451
- Component:
- 111000 electrical system:battery
- Summary:
- This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
- Bulletin:
- 01-009-18-3452
- Component:
- 111000 electrical system:battery
- Summary:
- The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
- Bulletin:
- 02-006-18-3449
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
- Bulletin:
- SSPA0
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Parts ordering process for sspa0 2009-2013 mazdas6 sticky dashboard - crash pad warranty extension. effective today, march 23rd orders for the mazda6 crash pad, part number gsyl-60-350 can be placed using the dag restricted parts order scre
- Bulletin:
- SSPA0
- Component:
- 117000 digital instrument panel
- Summary:
- 2009-2013 mazda6 dashboard upper panel (crash pad) sticky surface warranty extension program ? special service program (ssp) a0 - mazda has now opened warranty extension sspa0 to subject vehicles in all states. on april 23, 2018 parts avail
- Bulletin:
- 02-008-18-3467
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-003-18-3455
- Component:
- 060000 engine and engine cooling
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 04-004-18-3468
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 05-001-18-3453
- Component:
- 100000 power train
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon®v or merc
- Bulletin:
- 07-002-18-3432
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
- Bulletin:
- 08-001-18-3457
- Component:
- 140000 air bags
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
- Bulletin:
- 09-020-18-3458
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
- Bulletin:
- 00-003-18-3480
- Component:
- 030000 brakes (pws)
- Summary:
- Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
- Bulletin:
- 02-010-18-3477
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-023-18-3475
- Component:
- 350000 equipment
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
- Bulletin:
- 09-025-18-3479
- Component:
- 350000 equipment
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
- Bulletin:
- 09-020-18-3458a
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
- Bulletin:
- 02-003-18-3501
- Component:
- 200000 wheels
- Summary:
- Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. the damage extends to the front surface of the aluminum wheel partly or entirely.
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
- Bulletin:
- 09-034-18-3430
- Component:
- 180000 vehicle speed control
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
- Bulletin:
- 01-016-18-3522
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
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