2010 MAZDA CX-7 Recalls (4)
- Campaign:
- 16V593000 on 08/10/2016
- Component:
- Suspension:front:control arm:lower ball joint
- Manufactured:
- 02/13/2006 - 05/08/2012
- Affected:
- 190,102
- Defect:
- Mazda north american operations (mazda) is recalling certain model year 2007-2012 mazda cx-7 vehicles manufactured february 14, 2006, to may 9, 2012. in the affected vehicles, water may enter the front suspension ball joint fittings. if the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Consequence:
- A loss of steering control can increase the risk of a crash.
- Correction:
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. as a priority, mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia. west virginia, wisconsin, and the district of columbia. the remaining vehicles will be addressed as parts are available. the recall began september 20, 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 9716h.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V429000 on 07/09/2017
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 02/13/2006 - 10/19/2011
- Affected:
- 205,377
- Defect:
- Mazda north america operations (mazda) is recalling certain 2009-2011 mazda6, and 2007-2011 cx-7 and cx-9 vehicles. these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Correction:
- Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. the recall began on august 30, 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1317f. note: this recall supersedes recall 16v356 and all vehicles that were not remedied under that campaign are now covered by this one.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V018000 on 01/09/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 05/05/2008 - 09/30/2010
- Affected:
- 70,227
- Defect:
- Mazda north american operations (mazda) is recalling certain 2013 mazda6 and cx-9 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, unless covered in "zone a," mazda is recalling certain 2010 mazda6, cx-7 and cx-9 vehicles sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." additionally, unless covered in zone a or zone b, mazda is recalling certain 2009 mazda6, cx-7, and cx-9 vehicles ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. the recall began march 2, 2018. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1317f.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V717000 on 10/15/2018
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 04/05/2009 - 12/15/2011
- Affected:
- 155,436
- Defect:
- Mazda north american operations (mazda) is recalling certain 2014-2015 mazda cx-9 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, unless covered in "zone a," mazda is recalling certain 2011-2013 mazda6, 2011-2012 cx-7, and 2011-2015 cx-9 sold, or ever registered in the states of arizona, arkansas, delaware, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, west virginia and the district of columbia, or "zone b." additionally, unless covered in zone a or zone b, mazda is recalling certain 2010-2013 mazda6, 2010-2012 cx-7, and 2010-2015 cx-9 vehicles ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. in the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Correction:
- Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. the recall began november 9, 2018. owners may contact mazda customer service at 1-800-222-5500, option 4. mazda's number for this recall is 1317f.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2010 MAZDA CX-7 TSBs (138)
- Bulletin:
- SB-09-077-09
- Component:
- 115000 electrical system:fuses and circuit breakers
- Summary:
- Mazda: power window fuse blown. when operating the power windows, if all power window switches are repeatedly kept on for several seconds after all (four) door glasses are opened or closed, some vehicles my experience power window fuse bl
- Bulletin:
- SB-01-034-10
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: throttle body replacement procedure change. procedure for replacing a throttle body and/or throttle body gasket has been revised. the on line workshop manual (ms3) will be revised accordingly. *pe
- Bulletin:
- 08-003/11
- Component:
- 117000 digital instrument panel
- Summary:
- Mazda: passenger air bag deactivation light illumination concerns. *rm
- Bulletin:
- 09-010/11
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mazda: some vehicles may have a low beam headlight malfunction. moisture may get into the unit and cause it to short. *rm
- Bulletin:
- SB-09-057-10
- Component:
- 120000 exterior lighting
- Summary:
- Mazda: there is condensation and fog in the front and rear combination lights. *rm
- Bulletin:
- 09-005-11
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm
- Bulletin:
- SB-01-018-11
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: there is a rattle noise from the engine due to a stretched timing chain. *rm updated 4/18/2012. *kb
- Bulletin:
- SB-01-021-11
- Component:
- 092100 fuel system, other:delivery:fuel pump
- Summary:
- Mazda: fuel pump or pressure line pipe installation/removal information. *rm
- Bulletin:
- ER-6611-K
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Mazda: on certain model vehicles, powertrain control module (pcm) will be reprogram for an emission recall due to readiness status code being incorrectly set. *pe
- Bulletin:
- SB-01-005-12
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda service program (msp27) - readiness code for evaporative monitoring system. *kb
- Bulletin:
- SB-02-001-12
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Mazda: tpms warning light illumindated. this may be caused by damage to the valve nut and/or valve stem of the wheel. *kb
- Bulletin:
- SSP-87
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: see document search button for owner letter. due to wear on lock pin hole in vvt rotor or breakage of vvt case, loud ticking noise (knocking/rattle) is heard, from timing cover and/or valve (cylinder head) cover, when engine is st
- Bulletin:
- 04-002-12
- Component:
- 046000 service brakes, air:antilock
- Summary:
- Mazda: clunk/bang noise during first forward movement after sitting. this is a normal operating noise of the anti-lock brake system (abs). do not attempt any repairs. also included model cx-5 year 2013; model cx-9 years 2012-2013; model mia
- Bulletin:
- 01-012-12
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: variable timing (vvt) noise and/or timing chain noise. the repair procedure flowchart, repair procedure and warranty information have been revised. also included model mazdaspeed3 model year 2010 *js
- Bulletin:
- SB-08-001-12
- Component:
- 140000 air bags
- Summary:
- Mazda: vehicles, with driver/passenger side air bags, may experience warning illumination for air bags, dtc b1994 and/or b1998. *pe
- Bulletin:
- SB-08-002-12
- Component:
- 141000 air bags:frontal
- Summary:
- Mazda: on certain vehicles, passenger airbag deactivation (pad) indicator will illuminate during service. *pe
- Bulletin:
- SB-08-003-12
- Component:
- 141000 air bags:frontal
- Summary:
- Mazda: air bag module (inflator no. 1 and no. 2) circuit resistance high and air bag system warning light is on, due to terminals of short harness being poorly connected to sas control module and passenger air bag module. models 2007-1
- Bulletin:
- SB-04-004-12
- Component:
- 035000 service brakes, hydraulic:fluid
- Summary:
- Mazda: several wiring harnesses run under master cylinder and extreme caution is taken when refilling or replacing the master cylinder brake fluid, which could possibly cause a short circuit in wiring harness. model 2007-2012 cx-7.
- Bulletin:
- SB-09-005-13
- Component:
- 350000 equipment
- Summary:
- Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. various models and model years. *pe
- Bulletin:
- SB-09-003-13
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation. *pe
- Bulletin:
- SB-08-001-13
- Component:
- 141000 air bags:frontal
- Summary:
- Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad). *pe
- Bulletin:
- ER-7113-L
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Mazda: see document search button for owner letter. the pcm software parameters are incorrect, on certain vehicles, and causes vehicle to exceed evaporative emission standards and require pcm to be reprogrammed with updated software to c
- Bulletin:
- EFC-1-13-00444
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Mazda: information regarding the evaporate emission standard launching of emission recall 7113-l. *pe
- Bulletin:
- 02-004-14
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 03-001-13
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 04-001-13
- Component:
- 045000 service brakes, air:disc
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-013-12
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-24-13
- Component:
- 162300 structure:body:door
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-030-14
- Component:
- 220000 seats
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-037-13
- Component:
- 220000 seats
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-039-12
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-011-14
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 01-027-12
- Component:
- 117000 digital instrument panel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SB-01-027-12
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-009/16
- Component:
- 353000 equipment:electrical
- Summary:
- Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- SA234
- Component:
- 118000 electrical system: software
- Summary:
- Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
- Bulletin:
- SA327
- Component:
- 140000 air bags
- Summary:
- Takata recalls general information purpose: this page was created to assist with handling takata air bag recalls. processes: please use these process flowcharts to properly handle vehicles subject to the takata air bag recall. recall 82
- Bulletin:
- SA285
- Component:
- 110000 electrical system
- Summary:
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 02-009-16-3155
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- MTI_1034
- Component:
- 138120 visibility:defroster/defogger system:windshield:heater core
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
- Bulletin:
- MTI_1032
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
- Bulletin:
- MTI_1034
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 1102M
- Component:
- 060000 engine (pws)
- Summary:
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
- Bulletin:
- 1066M
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
- Bulletin:
- 1099M
- Component:
- 110000 electrical system
- Summary:
- When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
- Bulletin:
- 00-004-16-3237
- Component:
- 350000 equipment
- Summary:
- Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- 09-009-16-3150A
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
- Bulletin:
- 03-001-13-2760
- Component:
- 018000 steering: adaptive steering
- Summary:
- Some customers may notice a vibration from the floor and/or steering wheel during acceleration at approx. 50 mph. to eliminate this concern, the amount of velocity joint grease was increased during mass-production.
- Bulletin:
- 04-001-13-2757
- Component:
- 356000 equipment adaptive
- Summary:
- The front disc plate fixing screws (a) have been discontinued. with this change, the disc plate (b) and wheel hub (c) have been modified without fixing holes, eliminating the need for the fixing screws (a).
- Bulletin:
- 00-001-13-2748
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 01-002-13-2753
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may exhibit a rattle noise and/or exhaust leaking noise from the rear of the vehicle. the noise may be caused by a gap between the exhaust hanger bracket and flange, which allows moisture containing road salt to enter and caus
- Bulletin:
- 02-001-13-2752
- Component:
- 350000 equipment
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- 02-004-13-2770
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-005-13-2781
- Component:
- 350000 equipment
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any poten-tial interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with
- Bulletin:
- 05-002-13-2777A
- Component:
- 102400 power train:manual transmission:lubricant
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
- Bulletin:
- 05-002-13-2777
- Component:
- 102400 power train:manual transmission:lubricant
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
- Bulletin:
- 09-003-13-2776
- Component:
- 354000 equipment:mechanical
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 00-001-13-2748A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-004-13-2770A
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-019-13-2805
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles. due to the complexity of software and har
- Bulletin:
- 09-018-13-2803
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 02-004-13-2770B
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-024-13-2826
- Component:
- 162300 structure:body:door
- Summary:
- On some vehicles, the surface of the door trim arm rest may peel off, resulting in poor appearance. this may be caused by poor adhesion. the surface may peel when the arm rest is grabbed by hand.as a mass-production improvement, additional
- Bulletin:
- 09-028-12-2701B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. please contact the appropriate source by referring to the following tables.
- Bulletin:
- 04-004-12-2726
- Component:
- 035000 service brakes, hydraulic:fluid
- Summary:
- Use extreme care when replacing or re-filling brake fluid at the master cylinder. there are several wiring harnesses that run under the master cylinder that can be easily spilled upon. caution: brake fluid contains properties that can cause
- Bulletin:
- 09-039-12-2725
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience an occassional and unexpected illumination of the cruise main indicator light (amber) with the ignition key operation cycle of off-start-on. it can be cancelled by the operation of either auto cruise switch or t
- Bulletin:
- 07-002-13-2842
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is
- Bulletin:
- 09-013-12-2649A
- Component:
- 353000 equipment:electrical
- Summary:
- Some bose audio equipped vehicles may exhibit noise from the speakers when using a bluetooth enabled device, regardless of sound level. however, the noise does not occur when using a portable audio device that is connected to the vehicle's
- Bulletin:
- 09-046-12-2744
- Component:
- 120000 lighting (pws)
- Summary:
- Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
- Bulletin:
- 00-004-12-2741
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 01-027-12-2739
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit a mil illumination with dtc p2096:00 stored in memory.the pcm logic control has been changed to eliminate this concern.
- Bulletin:
- 09-039-13-2852
- Component:
- 220000 seats
- Summary:
- Some vehicles may exhibit a chattering noise and the driver-side seat lift cannot be adjusted because the lock plate guide comes off the guide cam when operating the lift. if the lift lever is then operated with the lock plate guide off, th
- Bulletin:
- 09-037-13-2856
- Component:
- 220000 seats
- Summary:
- On some vehicles, it may be difficult to adjust the driver seat up or down using the manual seat lift lever. this may be caused by a broken front seat side cover that interferes with the operation of the seat lifter mecha-nism. the cover ma
- Bulletin:
- 09-007-14-2878
- Component:
- 122000 exterior lighting:fog lights
- Summary:
- Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
- Bulletin:
- 04-002-14-2879
- Component:
- 046400 service brakes, air:antilock:abs warning light
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 09-012-14-2891
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as s
- Bulletin:
- 01-003-14-2892
- Component:
- 350000 equipment
- Summary:
- Bulletin note: mazda service program (msp36) released as bulletin 01-020/12 on 06/18/12 is no longer valid. it has been superceded by '2007-2012 cx-7 nonconformity to evaporative emission standard - emission recall 7113l'.
- Bulletin:
- 04-004-14-2926
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-023-14-2924
- Component:
- 350000 equipment
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 01-011-14-2907
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may exhibit a clunk noise from the engine compartment when driving over rough roads or over a speed bump. the noise may occur in areas of high ambient temperatures. due to high heat, the lubricant inside the no. 3 engine mount
- Bulletin:
- 00-002-14-2936
- Component:
- 350000 equipment
- Summary:
- Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
- Bulletin:
- 09-027-14-2935
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- 09-030-14-2943
- Component:
- 220000 seats
- Summary:
- On some vehicles, it may be difficult to adjust the driver seat up or down using the manual seat lift lever. this may be caused by a broken front seat side cover that interferes with the operation of the seat lifter mecha-nism. the cover ma
- Bulletin:
- 09-034-14-2956
- Component:
- 356000 equipment adaptive
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:'mazda vehicles are manufactured with tamper-proof speedometers.'when a speedometer is replaced, the new speedometer will read zero
- Bulletin:
- 09-039-14-2923
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
- Bulletin:
- 09-049-14-2980
- Component:
- 121000 exterior lighting:headlights
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 02-004-14-2976
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
- Bulletin:
- 09-024-15-3050
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Some customers may experience inoperative front door window auto-closing operation when using the window switches (a). the window moves upward, but automatically returns to the halfway position (as if the jam-safe window function is operati
- Bulletin:
- 01-003-15-3014
- Component:
- 350000 equipment
- Summary:
- Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
- Bulletin:
- 09-003-16-3130
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
- Bulletin:
- 05-001-16-3128
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:' atf m-v (type m5) is not the same fluid as mercon®v or merc
- Bulletin:
- 02-009-16-3155
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-030-15-3073
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
- Bulletin:
- 09-013-16-3161
- Component:
- 350000 equipment
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 04-004-16-3160
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 08-001-13-2859
- Component:
- 110000 electrical system
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
- Bulletin:
- 02-009-13-2854
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-004-13-2853
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-008-17-3324
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
- Bulletin:
- SA-055-17
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Blind spot monitoring (bsm) system frequently asked questions (faq)
- Bulletin:
- SA-061-17
- Component:
- 117000 digital instrument panel
- Summary:
- In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
- Bulletin:
- 09018173351
- Component:
- 117000 digital instrument panel
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 09-035-17-3080
- Component:
- 117000 digital instrument panel
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
- Bulletin:
- 09-001-17-3296b
- Component:
- 110000 electrical system
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
- Bulletin:
- SA-068-17
- Component:
- 140000 air bags
- Summary:
- Stopper plates for air bag module connectors have been established as new service parts. when removing the connector (1) to the air bag module (2), make sure to first lift the stopper plate (3) carefully using a flathead screwdriver (but do
- Bulletin:
- 00-001-18-3446
- Component:
- 350000 equipment
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 09-011-18-3448
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
- Bulletin:
- 09-014-18-3443
- Component:
- 160000 structure
- Summary:
- When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- Bulletin:
- 09-019-18-3450
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- MT-003-18
- Component:
- 140000 air bags
- Summary:
- The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
- Bulletin:
- 01-008-18-3451
- Component:
- 111000 electrical system:battery
- Summary:
- This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
- Bulletin:
- 01-009-18-3452
- Component:
- 111000 electrical system:battery
- Summary:
- The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
- Bulletin:
- 02-006-18-3449
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
- Bulletin:
- 02-008-18-3467
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-003-18-3455
- Component:
- 060000 engine and engine cooling
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 04-004-18-3468
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 05-001-18-3453
- Component:
- 100000 power train
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon®v or merc
- Bulletin:
- 07-002-18-3432
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
- Bulletin:
- 08-001-18-3457
- Component:
- 140000 air bags
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
- Bulletin:
- 09-020-18-3458
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
- Bulletin:
- 00-003-18-3480
- Component:
- 030000 brakes (pws)
- Summary:
- Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
- Bulletin:
- 02-010-18-3477
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-023-18-3475
- Component:
- 350000 equipment
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
- Bulletin:
- 09-025-18-3479
- Component:
- 350000 equipment
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
- Bulletin:
- 09-020-18-3458a
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
- Bulletin:
- 09-034-18-3430
- Component:
- 180000 vehicle speed control
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
- Bulletin:
- 01-016-18-3522
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
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