2010 GMC SANANA Recall
- Campaign:
- 10V096000 on 03/11/2010
- Component:
- Visibility:defroster/defogger system
- Manufactured:
- 07/26/2009 - 08/30/2009
- Affected:
- 9,137
- Defect:
- General motors is recalling certain model year 2009-2010 chevrolet express and gmc savana vehicles for failing to comply with federal motor vehicle safety standard no. 103, "windshield wiping and washing systems." these vehicles were built with heating, ventilation, and air conditioning (hvac) control knobs that may fracture and spin on the control shaft. the driver may no longer be able to control the heating, cooling, and ventilation for the vehicle.
- Consequence:
- If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could possibly result in a crash.
- Correction:
- Dealers will replace all hvac control knobs free of charge. the safety recall began on march 11, 2010. owners may contact chevrolet at 1-800-630-2438 and gmc at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
- Notes:
- Gm recall no. 10012.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
2010 GMC SANANA TSBs (81)
- Bulletin:
- PIE-0047
- Component:
- 091100 fuel system, other:storage:tank assembly
- Summary:
- General motors: engineering information-chemical damage on inner surfaces of fuel tank. some customers may comment on poor performance, decreased acceleration and/or an inoperative fuel gauge. no models listed except saturn and hummers;
- Bulletin:
- PIP-4819
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Cadillac/chevrolet/gmc: ses light due to p0300-p0308 and engine misfires; inspect plug wire. this may be the result of a loose spark plug wire of the cylinder with current and/or history misfires. *pe
- Bulletin:
- PIP-4822
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Chevrolet/gmc: possible engine overheat or loss of coolant. normal si diagnostics will lead to inspecting the water pump for proper operation. when water pump is removed, be sure to inspect the impeller. *pe
- Bulletin:
- PIP-4492P
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Buick/cadillac/chevrolet/gmc/hummer/pontiac/saab: oil consumption and/or exhaust smoke-possible pcv baffle or lifter concern. upon inspection, obvious oil will be found in the intake manifold and/or pcv vacuum tube. *pe updated 3/21/
- Bulletin:
- PIP-4811
- Component:
- 073000 fuel system, gasoline:fuel injection system
- Summary:
- Gmc/chevrolet: 6.6l duramx hp fuel injection pump tac parts restriction. this parts restriction will assist gm powertrain engineering with product feedback. *pe
- Bulletin:
- SB-10-02-33-001
- Component:
- 010000 steering
- Summary:
- Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to
- Bulletin:
- PIT-4730A
- Component:
- 110000 electrical system
- Summary:
- Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee
- Bulletin:
- PIP-4792A
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Gm: on a cold start there may be a hard start, brief rough running, black exhaust color, and an engine light. the symptoms diminish after running a while. *rm
- Bulletin:
- 05-09-40-002E
- Component:
- 151200 seat belts:front:webbing
- Summary:
- Gm: service bulletin explaining when the safety belts are supposed to lock. *rm updated 12/6/11. *pe
- Bulletin:
- PIP-4857
- Component:
- 061320 engine and engine cooling:engine:other fuel types:turbo-charger
- Summary:
- Gm: there may be reduced power and an internal trouble code in high temperatures or when near the towing limit. *rm
- Bulletin:
- PIP-4850
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Gm: there may be a no start, hard start, or extended crank which may be caused by a filter minder vacuum switch. *rm
- Bulletin:
- SB-10-06-04-014
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Gm: information on the turbocharger vane position sensor. *rm
- Bulletin:
- PIT-3749D
- Component:
- 161000 structure:frame and members
- Summary:
- Gm: on some truck models there is some frame corrosion. *rm updated on 5/2/2012. *kb
- Bulletin:
- PIE0047B
- Component:
- 060000 engine and engine cooling
- Summary:
- Gm: the vehicle perfromance may be poor with an inoperative fuel gauge. the malfunction light may also be on. *rm
- Bulletin:
- PI-0334
- Component:
- 110000 electrical system
- Summary:
- Gm: the dome light is inoperative. the air bag light is on and the door ajar light is on. this is likely caused by a wiring harness. *rm updated on 6/27/2011. *kb
- Bulletin:
- 09-09-40-001A
- Component:
- 150000 seat belts
- Summary:
- Gm: there are seat belt problems: difficulty latching and unlatching buckle. buckle release button is sticking. seat belt warning light illuminated. likely caused by sticky beverages that are spilled into the buckle assembly. *rm updated 4/
- Bulletin:
- PI-0011A
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm updated on 7/26/2013. all 2014 and prior gm pass
- Bulletin:
- PIP-4888
- Component:
- 061320 engine and engine cooling:engine:other fuel types:turbo-charger
- Summary:
- Gm: information on inspecting and replacing turbos. *rm
- Bulletin:
- PIP-4895
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- Gm: there may be complaints that the low coolant light is on, loss of coolant, or excessive pressure. there are no external leaks. *rm
- Bulletin:
- PIP-4897
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- Gm: service engine soon light is on and there is an exhaust fluid message displayed. this may be caused by a previous fuel tank repair. *rm
- Bulletin:
- PI-0474
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Gm: an 'engine power is reduced' message appears and there is a stored trouble code. this is caused by wear of the internal fuel injector. *rm
- Bulletin:
- RB-11054
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Gm service campaign: see document search button for owner letter. some vehicles have an improper exhaust gas temperature sensor. this could lead to the engine light turning on and reduced engine power. *rm updated on 08.31.2011. *kb
- Bulletin:
- PI-0488
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Gm: the transmission is slipping or has no forward/reverse movement. *rm updated 4/16/12. *pe updated 6/18/12. *pe updated on 7/09/2013. *kb
- Bulletin:
- SB12-08-132-001A
- Component:
- 110000 electrical system
- Summary:
- General motors: on some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are common accessed electrical systems that are affected by devices that are plugged in and become inoperative due to an open fuse an
- Bulletin:
- PI-0018-B
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. model 2008-2014 vehicles and trucks. *pe
- Bulletin:
- PI-0773
- Component:
- 103000 power train:automatic transmission
- Summary:
- Cadillac/chevrolet/gmc/hummer/pontiac: there is slipping or have no fourth, fifth or sixth gear and malfunction indicator lamp (mil) would be on, with diagnostic trouble code (dtc) p0796 found as active. *pe
- Bulletin:
- SCB-14370
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Gmc/chevrolet: see document search button for owner letter. due to exhaust gas recirculation (egr) cooler, plugged with carbon, in diesel engines, the malfunction indicator lamp (mil) will illuminate. model 2010-2011 express,savana.
- Bulletin:
- PIP4887A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 14370
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PIC5959A
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PIT4648D
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 15-NA-013
- Component:
- 120000 lighting (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PIT5058C
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- PIT5058C
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SB-16-NA-109
- Component:
- 016000 steering:electric power assist system
- Summary:
- "this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
- Bulletin:
- SB-03-07-29-004K
- Component:
- 102000 power train:manual transmission
- Summary:
- This informational bulletin provide information on the operating characteristics of a manual transmission.
- Bulletin:
- PI-0281-E
- Component:
- 161100 structure: frame and members:underbody shields
- Summary:
- This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
- Bulletin:
- PI-0754-B
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
- Bulletin:
- SB-16-NA-117
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information on the purpose of magnetic drain plugs.
- Bulletin:
- SB-16-NA-119
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This warranty administration bulletin provides information on gm's policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
- Bulletin:
- SB-07-06-01-016C
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information internal engine noise or damage after oil filter replacement
- Bulletin:
- SB-06-08-47-001L
- Component:
- 118000 electrical system: software
- Summary:
- This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
- Bulletin:
- SB-03-06-03-004Q
- Component:
- 111000 electrical system:battery
- Summary:
- This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
- Bulletin:
- SB-15-06-03-001B
- Component:
- 111000 electrical system:battery
- Summary:
- This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
- Bulletin:
- SB-10-08-46-001C
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- "this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstarĀ® turn-by-turn navigation directions are announced due to custo
- Bulletin:
- SB-02-07-30-029Z
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
- Bulletin:
- PIC-5260-A
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
- Bulletin:
- PIC-5050-A
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician the steps on repairing the concern. a customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. dealer is to ca
- Bulletin:
- PIC-4935-E
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
- Bulletin:
- PIC-5374-D
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
- Bulletin:
- G-208062
- Component:
- 060000 engine (pws)
- Summary:
- 13386 - special coverage. on some vehicles equipped with a 6.6l diesel engine, the nitrogen oxide (nox) sensor may fail due to contamination between the terminals in the sensor and the wire interface. the contamination may cause the nox se
- Bulletin:
- 16NA241
- Component:
- 110000 electrical system
- Summary:
- This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
- Bulletin:
- 16NA249
- Component:
- 060000 engine and engine cooling
- Summary:
- This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
- Bulletin:
- 16NA260
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibr
- Bulletin:
- 000601012F
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
- Bulletin:
- 000601026I
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
- Bulletin:
- 030603004R
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
- Bulletin:
- 030604017I
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
- Bulletin:
- 070898001B
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information on gm does not approve the use of 'clipping' to repair collision damage to vehicles. gm has not tested or validated a 'clipped vehicle' repair; therefore, gm cannot endorse this type of repai
- Bulletin:
- 110849001S
- Component:
- 110000 electrical system
- Summary:
- This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. and canada.
- Bulletin:
- PI1394A
- Component:
- 060000 engine (pws)
- Summary:
- This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
- Bulletin:
- PIP4786C
- Component:
- 060000 engine and engine cooling
- Summary:
- This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. technician may also find a diagnostic trouble code p0521 in the engine control module. technician shoul
- Bulletin:
- PIT5074J
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. the j-35616-64b is the latest test probe released for checking
- Bulletin:
- PIC4707E
- Component:
- 353000 equipment:electrical
- Summary:
- This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. the vehicle's xm travel link may be inopertive.
- Bulletin:
- PIC4935E
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
- Bulletin:
- PIC5050A
- Component:
- 353000 equipment:electrical
- Summary:
- This preliminary information communication advises the technician the steps on repairing the concern. a customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. dealer is to ca
- Bulletin:
- PIC5088F
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose and repair the concern. the vehicle's xm radio only has xm preveiw channels.
- Bulletin:
- PIC5260A
- Component:
- 130000 visibility
- Summary:
- This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
- Bulletin:
- PIC5374D
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
- Bulletin:
- PIP5168E
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. the technician is to inspect for a sheared cam pin in the
- Bulletin:
- PIT5389A
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- This preliminary information communication advises the technician on the steps for diagnosing the concern. the vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
- Bulletin:
- PIT5485B
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
- Bulletin:
- PIT5485A
- Component:
- 110000 electrical system
- Summary:
- This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
- Bulletin:
- PI0086D
- Component:
- 110000 electrical system
- Summary:
- This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues
- Bulletin:
- PI0373A
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
- Bulletin:
- 00-03-10-006M
- Component:
- 190000 tires
- Summary:
- This informational bulletin provides guidance to gm dealers when using gm approved tire force variation measurement equipment.
- Bulletin:
- 10-08-110-001E
- Component:
- 350000 equipment
- Summary:
- This informational bulletin provides information on the proper use of floor mats.
- Bulletin:
- 15114
- Component:
- 060000 engine (pws)
- Summary:
- 15114 - special coverage. on some 2010-2012 model year chevrolet silverado hd and gmc sierra hd or 2011-2012 chevrolet express and gmc sierra hd vehicles equipped with a 6.6l duramax diesel engine (rpo lml, lgh) the malfunction indicator l
- Bulletin:
- PIP5204E
- Component:
- 350000 equipment
- Summary:
- This preliminary information communication advises the technician the diesel oxidation converter part restriction has ended. dealer can now order the parts through the regular customer care and aftersales parts process.
- Bulletin:
- GCUS-3-848
- Component:
- 353000 equipment:electrical
- Summary:
- 44180 02 - customer satisfaction. certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. dealers are to replace all applicable keys and lock cylinders with ne
- Bulletin:
- GCUS-3-814
- Component:
- 350000 equipment
- Summary:
- 44180 01 - customer satisfaction - certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. dealers are to replace all applicable keys and lock cylinders with ne
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