2009 RAM 3500 Recalls (2)

Campaign:
16V739000 on 10/12/2016
Component:
Electrical system:alternator/generator/regulator
Manufactured:
01/29/2007 - 01/28/2010
Affected:
74,811
Defect:
Chrysler (fca us llc) is recalling certain model year 2011-2014 dodge charger police vehicles, 2007-2013 ram 3500 cab chassis, 2008-2013 ram 4500 and 5500 cab chassis, and 2013 ram 2500 and 3500 vehicles. the affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence:
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. there is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Correction:
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. the recall began on december 23, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s68.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V021000 on 01/09/2018
Component:
Air bags:passenger side frontal
Manufactured:
06/02/2008 - 02/18/2010
Affected:
328,177
Defect:
Chrysler (fca us llc) is recalling certain 2009-2013 jeep wrangler, chrysler 300, dodge challenger and dodge charger vehicles, and 2009-2011 dodge dakota vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, chrysler is recalling certain 2009-2010 ram 4500 cab chassis, ram 5500 cab chassis, ram 3500 cab chassis, jeep wrangler, chrysler 300, dodge dakota, dodge challenger, and dodge charger vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." chrysler is also recalling certain 2009 ram 3500, ram 2500, ram 4500 cab chassis, ram 5500 cab chassis, dodge durango, chrysler aspen, ram 3500 cab chassis, jeep wrangler, chrysler 300, dodge dakota, dodge challenger, and dodge charger vehicles ever registered in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming. in the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Correction:
Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. the recall began february 28, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u03.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2009 RAM 3500 TSBs (81)

Bulletin:
08-026-13REV.B
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
RL108213A$
Component:
060000 engine and engine cooling
Summary:
Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
Bulletin:
14-005-12
Component:
350000 equipment
Summary:
Heavy duty filtration mopar retrofit or add on parts available
Bulletin:
09-001-13
Component:
060000 engine (pws)
Summary:
Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. this procedure is to be used prior to conducting any engine related repairs
Bulletin:
9002688
Component:
110000 electrical system
Summary:
68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes p0201, p0202, p0203, p0204, p0205, and/or p0206, please make sure that the wiring loom and/or
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
9002872
Component:
116100 electrical system:ignition:switch
Summary:
56045489a$ - neutral safety switch - trans assy 06036369aa screw and washer is now available as a service part , 2 required to attach neutral start switch
Bulletin:
14-005-12
Component:
092300 fuel system, other:fuel filter
Summary:
Heavy duty filtration mopar retrofit or add on parts available
Bulletin:
9002872
Component:
100000 power train
Summary:
56045489a$ - neutral safety switch - trans assy 06036369aa screw and washer is now available as a service part , 2 required to attach neutral start switch
Bulletin:
25-001-13 REV. A
Component:
060000 engine and engine cooling
Summary:
Mil illumination due to p2000, p2a00 and/or p2a01 front o2 sensor. customer may experience mil illumination. further investigation by the technician may find one or more of the following dtc(s) present: p2000 - nox absorber efficiency
Bulletin:
18-022-13
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Cummins 6.7l turbo diesel common diagnostic process new 6.7l cummins®turbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
Bulletin:
9001901
Component:
080000 fuel system, diesel
Summary:
Part description: injector, fuel issue description: attention: be aware that although they may look the same there are different injectors for the 6.7l cummins turbo diesel depending on application and they are not interchangeable! usin
Bulletin:
18-016-14
Component:
080000 fuel system, diesel
Summary:
Cummins 6.7l turbo diesel common diagnostic process new 6.7l cummins®turbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
Bulletin:
05066241A$
Component:
111000 electrical system:battery
Summary:
Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
Bulletin:
05091960A$
Component:
110000 electrical system
Summary:
Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
Bulletin:
68103198A$
Component:
353600 equipment:air conditioner
Summary:
A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
Bulletin:
68184926A$
Component:
110000 electrical system
Summary:
Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
Bulletin:
09-001-13
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. this procedure is to be used prior to conducting any engine related repairs
Bulletin:
9002688
Component:
060000 engine and engine cooling
Summary:
68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes p0201, p0202, p0203, p0204, p0205, and/or p0206, please make sure that the wiring loom and/or
Bulletin:
AJA46598
Component:
103700 power train:automatic transmission:torque converter
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
BJA46597
Component:
100000 power train
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
9002828
Component:
160000 structure
Summary:
Part description: insulator in lever assembly - valve body - trans issue description: the manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. if the insulator requires replacement lease order 68253
Bulletin:
9002735
Component:
280000 back over prevention
Summary:
Part description: park view rear back-up camera kit issue description: the wiring instructions for the mopar accessory backup camera kit has changed on the ram 2011 and 2012 model years.the l1 circuit is wt/rd. please make sure the ins
Bulletin:
STAR News No. 85
Component:
350000 equipment
Summary:
Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
Bulletin:
9001762
Component:
060000 engine and engine cooling
Summary:
Part description: thermostat, engine issue description: important! there has been an application change to the cummins turbo diesel thermostat. when replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
30657
Component:
110000 electrical system
Summary:
R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
Bulletin:
30865
Component:
162600 structure:body:hatchback/liftgate
Summary:
04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
Bulletin:
30928
Component:
131000 visibility:windshield
Summary:
55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
Bulletin:
30731
Component:
060000 engine (pws)
Summary:
04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
Bulletin:
30948
Component:
330000 interior lighting
Summary:
Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
Bulletin:
31056
Component:
220000 seats
Summary:
Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
Bulletin:
31127
Component:
070000 fuel system, gasoline
Summary:
Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
Bulletin:
31115
Component:
162900 structure:body:roof and pillars
Summary:
Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
Bulletin:
D-16-28 Rev. A
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Dapap requirements - addition of exterior mirrors (rev. a)
Bulletin:
D-17-08
Component:
350000 equipment
Summary:
Essential flash management
Bulletin:
D-17-11
Component:
350000 equipment
Summary:
Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
Bulletin:
D-17-12
Component:
350000 equipment
Summary:
Shop certification program guidelines
Bulletin:
09-001-13
Component:
061100 engine and engine cooling:engine:gasoline
Summary:
Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. this procedure is to be used prior to conducting any engine related repairs
Bulletin:
9002688
Component:
060000 engine and engine cooling
Summary:
68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes p0201, p0202, p0203, p0204, p0205, and/or p0206, please make sure that the wiring loom and/or
Bulletin:
16887
Component:
060000 engine (pws)
Summary:
Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
Bulletin:
17006
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
Bulletin:
17007
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
Bulletin:
17109
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
Bulletin:
17124
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
Bulletin:
17127
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
Bulletin:
17135
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
Bulletin:
17161
Component:
116000 electrical system:ignition
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17191
Component:
121000 exterior lighting:headlights
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17202
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17598
Component:
160000 structure
Summary:
68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
Bulletin:
20624
Component:
353600 equipment:air conditioner
Summary:
68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
Bulletin:
20610
Component:
060000 engine and engine cooling
Summary:
P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
Bulletin:
22843
Component:
120000 exterior lighting
Summary:
Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
Bulletin:
22842
Component:
060000 engine (pws)
Summary:
05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
Bulletin:
20614
Component:
180000 vehicle speed control
Summary:
P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
Bulletin:
15640
Component:
170000 latches/locks/linkages
Summary:
Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
Bulletin:
16103
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
Bulletin:
16374
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
Bulletin:
18-023-16
Component:
110000 electrical system
Summary:
Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
Bulletin:
16387
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
Bulletin:
16388
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
Bulletin:
15614
Component:
350000 equipment
Summary:
Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
Bulletin:
08-028-16
Component:
118000 electrical system: software
Summary:
Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
Bulletin:
6th Edition 2015
Component:
350000 equipment
Summary:
Warranty operations newsletter volume 1, issue 6
Bulletin:
31-001-15
Component:
220000 seats
Summary:
Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
Bulletin:
1UU47DX9A
Component:
220000 seats
Summary:
Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
Bulletin:
04610124A
Component:
220000 seats
Summary:
Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
Bulletin:
04861963A
Component:
063000 engine and engine cooling:exhaust system
Summary:
Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
Bulletin:
05149141A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
Bulletin:
05154400A
Component:
010000 steering
Summary:
Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
Bulletin:
05191925A
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
Bulletin:
55112621A
Component:
350000 equipment
Summary:
Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
Bulletin:
56041380A
Component:
111000 electrical system:battery
Summary:
Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
Bulletin:
56046094A
Component:
185000 vehicle speed control:cruise control
Summary:
Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
Bulletin:
68079375A
Component:
063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
Summary:
Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
Bulletin:
68080819A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
Bulletin:
68090604A
Component:
100000 power train
Summary:
Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
Bulletin:
68140664A
Component:
350000 equipment
Summary:
Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
Bulletin:
68174064A
Component:
121000 exterior lighting:headlights
Summary:
Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t

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