2009 MAZDA MAZDA3 Recalls (4)
- Campaign:
- 09E011000 on 04/02/2009
- Component:
- Equipment
- Affected:
- 2,323
- Defect:
- Thule, inc. is recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460r. these fit kits were sold as aftermarket equipment for use on the vehicles listed above. the bolt(s) used to secure the foot to the vehicle was manufactured to a hardness that may cause the bolt(s) to be brittle and potentially break under stress.
- Consequence:
- This may result in the bolt(s) snapping off during use or without a load. the unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
- Correction:
- Thule will mail a retro fit kit along with repair instructions to owners free of charge. the safety recall is expected to begin on or before april 13, 2009. owners may contact thule toll-free at 1-800-238-2388.
- Notes:
- This recall only pertains to thule aftermarket roof mounted load carriers and has no relation to any original equipment installed on the listed passenger vehicles.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 09V187000 on 05/28/2009
- Component:
- Electronic stability control
- Manufactured:
- 06/30/2008 - 11/23/2008
- Affected:
- 7,100
- Defect:
- Mazda is recalling 7,100 my 2009 mazda3 vehicles equipped with dynamic stability control for failing to comply with the requirements of federal motor vehicle safety standard no. 126, "electronic stability control system". the yaw rate measured after completion of the sine with dwell steering input exceeded the test standards.
- Consequence:
- Improper operation of the electronic stability control.
- Correction:
- Dealers will inspect and have the unit replaced free of charge. the recall began on july 14, 2009. owners may contact mazda at 1-800-222-5500.
- Notes:
- Mazda recall no. 5509e.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 10V374000 on 08/12/2010
- Component:
- Steering:electric power assist system
- Manufactured:
- 04/01/2007 - 11/29/2008
- Affected:
- 215,000
- Defect:
- Mazda is recalling certain model year 2007-2009 mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008. these vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle.
- Consequence:
- Power steering assist is suddenly lost reducing the driver's ability to steer the vehicle as typically expected, and increasing the risk of a crash.
- Correction:
- Mazda will notify owners, and dealers will replace the power steering pump and lines free of charge. the safety recall began on september 15, 2010. owners may contact mazda customer assistance center at 1-800-222-5500.
- Notes:
- Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 11V329000 on 06/15/2011
- Component:
- Visibility:windshield wiper/washer:motor
- Manufactured:
- 01/06/2008 - 11/27/2008
- Affected:
- 103,300
- Defect:
- Mazda is recalling certain model year 2008-2009 mazda3 and mazdaspeed3 vehicles manufactured from january 7, 2008, through november 28, 2008. the ground terminal of the windshield wiper motor may have been inadvertently bent during assembly. if this condition exists then over time the electrical resistance of the motor circuit may increase up to a point that the windshield wipers would not work.
- Consequence:
- The loss of wiper function in adverse weather could potentially increase the risk of a crash.
- Correction:
- Dealers will install an additional ground harness on the wiper motor free of charge. the safety recall is expected to begin on or before july 15, 2011. owners may contact mazda customer assistance center at 1-800-222-5500.
- Notes:
- Mazda safety recall no. 6411f.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
2009 MAZDA MAZDA3 TSBs (111)
- Bulletin:
- ONP-03
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Mazda service campaign: see document search button for owner letter. audio preset reset method. it is possible that the satellite preset memories may be erased after the sirius receiver has completed receiving the new firmwave. csc letter
- Bulletin:
- ONP-03
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Mazda service campaign: see document search button for owner letter. sirius satellite will perform over the air firmware upgrade on certain vehicles with sanyo audio & sirius satellite receiver. the satellite preset memories may be erased
- Bulletin:
- SB-01-007-09
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: vehicles may exhibit a concern of unstable idling or, in some rare cases, stalling, just after the vehicle stops with no dtcs detected. problem is due to the accumulation of carbon deposits inside the throttle body causing air flow
- Bulletin:
- SB-01-012-09
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: mil comes on with p2004/check valve stuck open. some vehicles may experience an mil that comes on with dtc p2004 (variable tumble shutter valve stuck open). the cause may be the check valve in the intake manifold vacuum chamber being
- Bulletin:
- MC-5509E
- Component:
- 250000 electronic stability control
- Summary:
- Mazda: stop delivery/hold on vehicles equipped with dsc (dynamic stability control) due to fmvss compliance recall 5509e. *pe
- Bulletin:
- SB-06-001-10
- Component:
- 015000 steering:hydraulic power assist system
- Summary:
- Mazda: heavy steering effort with power steering malfunction indicator lamp on and dtc c1099. problem is caused by contamination of the system from such things as corrosion getting inside the power steering line, sticking in the power ste
- Bulletin:
- SB-09-032-10
- Component:
- 162300 structure:body:door
- Summary:
- Mazda: rear door locks inoperative due to freezing. when ambient temperature rapidly drop below 0% f, especially after a rain or car wash, some vehicles may experience a rear door that is unable to open due to an inoperative rear door loc
- Bulletin:
- SB-01-023-10
- Component:
- 071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
- Summary:
- Mazda: determining evaporative system leak location for dtcs p0441, p0442, p0455, p0455. some vehicles may have a mil illumination with dtcs stored in memory. *pe updated 4/18/11. *pe
- Bulletin:
- SB-06-003-10
- Component:
- 012000 steering:column
- Summary:
- Mazda: steering column slightly moves in or out telescopically. some vehicles may exhibit a slight in or out movement of the steering wheel when it is pushed or pulled, even with the steering wheel release lever properly locked. *pe
- Bulletin:
- SB-09-057-10
- Component:
- 120000 exterior lighting
- Summary:
- Mazda: there is condensation and fog in the front and rear combination lights. *rm
- Bulletin:
- 09-005-11
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models. *rm
- Bulletin:
- 01-006-11
- Component:
- 060000 engine and engine cooling
- Summary:
- Mazda: a malfunction light is on with a stored trouble code. *rm
- Bulletin:
- SB-02-001-12
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Mazda: tpms warning light illumindated. this may be caused by damage to the valve nut and/or valve stem of the wheel. *kb
- Bulletin:
- SSP-87
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- Mazda: see document search button for owner letter. due to wear on lock pin hole in vvt rotor or breakage of vvt case, loud ticking noise (knocking/rattle) is heard, from timing cover and/or valve (cylinder head) cover, when engine is st
- Bulletin:
- SB-09-005-13
- Component:
- 350000 equipment
- Summary:
- Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. various models and model years. *pe
- Bulletin:
- SB-09-003-13
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation. *pe
- Bulletin:
- SB-08-001-13
- Component:
- 141000 air bags:frontal
- Summary:
- Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad). *pe
- Bulletin:
- 02-004-14
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 00-004/12
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 09-043-12
- Component:
- 220000 seats
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-12-05R
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-11-12R
- Component:
- 116000 electrical system:ignition
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- RF-12-17
- Component:
- 101000 power train:clutch assembly
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- SA234
- Component:
- 118000 electrical system: software
- Summary:
- Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
- Bulletin:
- SA285
- Component:
- 110000 electrical system
- Summary:
- Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 02-009-16-3155
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- MTI_1034
- Component:
- 138120 visibility:defroster/defogger system:windshield:heater core
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
- Bulletin:
- MTI_1032
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
- Bulletin:
- MTI_1034
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1031
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 1066M
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
- Bulletin:
- 1099M
- Component:
- 110000 electrical system
- Summary:
- When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
- Bulletin:
- 00-004-16-3237
- Component:
- 350000 equipment
- Summary:
- Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
- Bulletin:
- 01-016-16-3220
- Component:
- 060000 engine (pws)
- Summary:
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria
- Bulletin:
- 1080M
- Component:
- 060000 engine (pws)
- Summary:
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
- Bulletin:
- 00-001-13-2748
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-001-13-2752
- Component:
- 350000 equipment
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- 02-004-13-2770
- Component:
- 010000 steering
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-005-13-2781
- Component:
- 350000 equipment
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any poten-tial interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with
- Bulletin:
- 05-002-13-2777A
- Component:
- 102400 power train:manual transmission:lubricant
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
- Bulletin:
- 05-002-13-2777
- Component:
- 102400 power train:manual transmission:lubricant
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:'atf m-v (type m5) is not the same fluid as mercon®v or merco
- Bulletin:
- 09-003-13-2776
- Component:
- 354000 equipment:mechanical
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 00-001-13-2748A
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-004-13-2770A
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-018-13-2803
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 02-004-13-2770B
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-028-12-2701B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. please contact the appropriate source by referring to the following tables.
- Bulletin:
- 07-002-13-2842
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is
- Bulletin:
- 09-043-12-2676A
- Component:
- 220000 seats
- Summary:
- Some customer's may complain about a rattle noise in the driver's seat (a) when stopping or starting the vehicle. this rattle noise is caused by a gap between the seat frame and the link bracket. to correct the problem, a bracket and seat s
- Bulletin:
- 09-046-12-2744
- Component:
- 120000 lighting (pws)
- Summary:
- Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
- Bulletin:
- 00-004-12-2741
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 09-039-13-2852
- Component:
- 220000 seats
- Summary:
- Some vehicles may exhibit a chattering noise and the driver-side seat lift cannot be adjusted because the lock plate guide comes off the guide cam when operating the lift. if the lift lever is then operated with the lock plate guide off, th
- Bulletin:
- 09-007-14-2878
- Component:
- 122000 exterior lighting:fog lights
- Summary:
- Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
- Bulletin:
- 04-002-14-2879
- Component:
- 046400 service brakes, air:antilock:abs warning light
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 09-012-14-2891
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as s
- Bulletin:
- 04-004-14-2926
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-023-14-2924
- Component:
- 350000 equipment
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 00-002-14-2936
- Component:
- 350000 equipment
- Summary:
- Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
- Bulletin:
- 09-027-14-2935
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- 09-034-14-2956
- Component:
- 356000 equipment adaptive
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:'mazda vehicles are manufactured with tamper-proof speedometers.'when a speedometer is replaced, the new speedometer will read zero
- Bulletin:
- 09-049-14-2980
- Component:
- 121000 exterior lighting:headlights
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 02-004-14-2976
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
- Bulletin:
- 01-003-15-3014
- Component:
- 350000 equipment
- Summary:
- Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
- Bulletin:
- 09-003-16-3130
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
- Bulletin:
- 05-001-16-3128
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:' atf m-v (type m5) is not the same fluid as mercon®v or merc
- Bulletin:
- 02-009-16-3155
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-030-15-3073
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
- Bulletin:
- 02-002-16-3124
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 09-013-16-3161
- Component:
- 350000 equipment
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
- Bulletin:
- 04-004-16-3160
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 08-001-13-2859
- Component:
- 110000 electrical system
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
- Bulletin:
- 02-009-13-2854
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-004-13-2853
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 09-008-17-3324
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
- Bulletin:
- SA-061-17
- Component:
- 117000 digital instrument panel
- Summary:
- In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
- Bulletin:
- MT-013-17
- Component:
- 120000 exterior lighting
- Summary:
- On some vehicles, the rear combination lamp lens becomes hazy and looks white when the brake or taillight is on. due to heat accumulated by extended brake light (e) usage, the red inner cap (a) is melted (b) and the inner (c) and/or outer (
- Bulletin:
- 09018173351
- Component:
- 117000 digital instrument panel
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 09-035-17-3080
- Component:
- 117000 digital instrument panel
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
- Bulletin:
- 09-001-17-3296b
- Component:
- 110000 electrical system
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
- Bulletin:
- 01-002-18-3417
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may have a mil illumination with dtc's p0441, p0442, p0455, or p0456 stored in memory. to determine the location of the evaporative system leak, follow the repair procedure below. p0441 - evaporative emission control system in
- Bulletin:
- 00-001-18-3446
- Component:
- 350000 equipment
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 09-011-18-3448
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
- Bulletin:
- 09-014-18-3443
- Component:
- 160000 structure
- Summary:
- When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- Bulletin:
- 09-019-18-3450
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- MT-003-18
- Component:
- 140000 air bags
- Summary:
- The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
- Bulletin:
- 01-008-18-3451
- Component:
- 111000 electrical system:battery
- Summary:
- This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
- Bulletin:
- 01-009-18-3452
- Component:
- 111000 electrical system:battery
- Summary:
- The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
- Bulletin:
- 02-006-18-3449
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
- Bulletin:
- SSPA0
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Parts ordering process for sspa0 2009-2013 mazdas6 sticky dashboard - crash pad warranty extension. effective today, march 23rd orders for the mazda6 crash pad, part number gsyl-60-350 can be placed using the dag restricted parts order scre
- Bulletin:
- SSPA0
- Component:
- 117000 digital instrument panel
- Summary:
- 2009-2013 mazda6 dashboard upper panel (crash pad) sticky surface warranty extension program ? special service program (ssp) a0 - mazda has now opened warranty extension sspa0 to subject vehicles in all states. on april 23, 2018 parts avail
- Bulletin:
- 02-008-18-3467
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-003-18-3455
- Component:
- 060000 engine and engine cooling
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 04-004-18-3468
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 05-001-18-3453
- Component:
- 100000 power train
- Summary:
- Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon®v or merc
- Bulletin:
- 07-002-18-3432
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
- Bulletin:
- 08-001-18-3457
- Component:
- 140000 air bags
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
- Bulletin:
- 00-003-18-3480
- Component:
- 030000 brakes (pws)
- Summary:
- Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
- Bulletin:
- 02-010-18-3477
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 09-023-18-3475
- Component:
- 350000 equipment
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
- Bulletin:
- 09-025-18-3479
- Component:
- 350000 equipment
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
- Bulletin:
- 09-034-18-3430
- Component:
- 180000 vehicle speed control
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
- Bulletin:
- 01-016-18-3522
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
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