2003 THOR CHATEAU Recalls (4)
- Campaign:
- 03V384000 on 10/23/2003
- Component:
- Equipment:recreational vehicle
- Manufactured:
- 08/24/1999 - 04/11/2002
- Affected:
- 6,749
- Defect:
- On certain travel trailers and fifth wheels equipped with samsung microwave ovens, these units were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. this may cause the oven to activate without pressing any key pads.
- Consequence:
- An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire.
- Correction:
- Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or thor america at 570-837-5274.
- Notes:
- Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
- Campaign:
- 07V127000 on 03/20/2007
- Component:
- Equipment:recreational vehicle
- Manufactured:
- 03/31/1997 - 04/29/2004
- Affected:
- 12,000
- Defect:
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- Consequence:
- Release of coolant under certain conditions could ignite and result in a fire.
- Correction:
- Thor america will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or thor america at 1-570-837-1663.
- Notes:
- Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
- Campaign:
- 08V369000 on 07/30/2008
- Component:
- Equipment:recreational vehicle
- Manufactured:
- 05/31/2003 - 04/29/2005
- Affected:
- 2,700
- Defect:
- Thor america is recalling 2,700 my 2003-2005 citation, chateau, and corsair travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- Consequence:
- If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
- Correction:
- Thor america is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or thor america at 1-570-837-1663.
- Notes:
- Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
- Campaign:
- 17V758000 on 11/28/2017
- Component:
- Equipment
- Affected:
- 110,400
- Defect:
- Thor motor coach (thor) is recalling various 2003-2018 recreational vehicles, equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. see a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v758-5764.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Correction:
- Thor will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact thor customer service at 1-877-500-1020, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2003 THOR CHATEAU TSB
- Bulletin:
- LTR 110317
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This letter stated that there was one (1) service notification issued for the month of october, 2017.
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